When shopping for insurance for one's home it is of uttermost importance to ensure that all needs…read moreare met. One's home is exactly that, a home, a home is what one works hard to own and provide to one's family. We recently sold our previous home, when we inquired about purchasing our insurance, our previous insurance provider was letting us down, so our trusted team of brokers and realtor's shared Casa Blanca as their trusted insurance broker, and I was referred to Lorena Sahagun. Through the entire escrow process Lorena provided what we needed, options, and answered any and all questions. Weeks after I needed to add earthquake insurance and she was ready to answer all my questions as well as provide us with what we need. She has always been ready to assist, answer questions, and provide us with what we need. I highly recommend Lorena Sahagun and her team at Casa Blanca. Sincerely, Dr. Marco Antonio Romero

5 stars for Lupe! Super professional - super responsive. And much appreciated!! Give her a raise…read more!!!

Raj has been an awesome insurance agent from the start. He truly knows how to take care of his…read moreclients. He works with all the top insurance companies and knows what will work best based on your needs. Raj has saved me a good amount of money on my insurance policy and I have been very happy with his services. Whenever I have a question about insurance coverage's, Raj is always there to answer them for me. Thank you Raj! I strongly recommend you go see Raj if your shopping for insurance, he will save you time and money!

So, I called the carrier directly for a quote. They directed me to my local agency as they weren't…read moreable to connect me directly on their end. The lady was out of the office and had forwarded her office phone to her cell. She answers with a hello... lady.. what professionalism is that? How about identifying the business you are answering the call for? She tells me she's out of the office and will be back in 1/2hr. It's been 2 plus weeks. She never asked for my number, so I assumed she would grab it from her cell. I guess she has too much business and does not need any more?? Horrible customer service! Wouldn't trust them to insure my trash. Everyone is always telling us to go local, the little guy. When we do, we end up with garbage customer service most of the time. This is a prime example. I rather pay more to AAA, but at least they are professional and respectful. Beyond disappointing!

Fred Loya rather pay a false claim or fraud claim than fighting for its policy holders. $60 +/- a…read moremonth when i started, had two vehicles on a 6 month term policy started at $ 730+/- but now they want $688 for one vehicle on a 6 month term policy all because of one claim. i took pictures and clearly no damage to the other drivers vehicle, i admit i bump into the guy because he suddenly stopped two seconds after the light turned green. i sent these people pics, did not receive anything from fred loya about it. i found out when i tried to renew my policy.. DO NOT BUY INSURANCE FROM LOYA, IT MAYBE BE CHEAP BUT EVENTUALLY THEY WILL GET YOU AND YOUR MONEY. there are people out there that will commit auto insurance fraud as a living but a insurance company decides to pay claims even if it is false is whole new level of robbery. we will never win or be fairly assessed and since it is a requirement that we must have auto insurance it leaves us with no choice. i mean what can we really do. they increase premiums with no explanation..

Stopped by Fred Loya and was assisted by Johan and Jorge. Johan helped my mom while Jorge helped me…read moreand both did a fine job at helping us out quick and easy. Both were highly efficient and Would highly recommend to anybody looking for a good deal on car insurance backed up by top notch quality of service at this location.

Best quote I ever gotten. Nice and friendly staff. Been using San Fernando Auto Insurance for more…read morethan 10 years

This company is by far a company I would ever recommend to anyone! If I could give negative stars I…read morewould. Since purchasing my home in 2020 and making my mortgage payments, they have failed to contact me with any situations unless I contact them AFTER receiving communication from my lender advising me insurance matters are NOT being addressed by this insurance agency. What took the cake was, back in April when I was not notified that an inspection of my roof was needed from the insurance carrier, I didn't allow a man I did not know to inspect my property and immediately contacted the agency to find out what was happening. The agent said I should have known but she would attempt to set up another inspection which was not accepted by the carrier. The agency asked me to submit photos of the roof, which I did that SAME DAY. I immediately emailed them to the agent and did my due diligence and called the agent and confirmed they were received. I advised the agent in that call I would make sure to have someone come and inspect my roof and do any repairs as well just in case . She said fine I'll contact the carrier Monday. I was glad that was taken care of. Or so I though! No communication came my way at all after that. Here we are in September (5 MONTHS later!) and I receive a cancellation notice from the carrier. When I contacted the agency, the response was ," I did receive them (the photos) but I never sent them out". Now the premium I had is non existent, I have to go with a new carrier and now pay a higher premium! And the response to that was: ," I already said sorry, what do you want me to do". Never have I ever seen such a thing. So sad for this company. DO NOT DO BUSINESS WITH THIS AGENCY. If your real estate agent selects them as your homeowners insurance carrier, DECLINE!

I started driving in 2005. In a few years as a teen driver I acquired a collection of traffic…read moreviolations. I was forced to shop around for the best quote or pay an arm and a leg for insurance. I've been through several insurance companies to ensure im getting the bang for my buck. 5 years ago I had a friend Refer me here and I have yet to go anywhere else. My agent Christian is amazing. He's on top of everything. Able to answer questions and is very knowledgeable in every aspect of the field. I had to actually use my insurance a couple of times in the last couple of years (usually a nightmare) and both times it was very smooth thanks to Christian. He Guided me through the process and had me in a rental the entire time. I was due for a renewal or new plan today with him and he managed to save me some more money. Truly an amazing agent I had to come here and let everyone know. Thanks again bud!

These guys rock! I call, they pick up, the handle my insurance needs in fast. The fact is if i…read morehave something important, they handle it asap. They are insurance professionals and affordable.

It was such a pleasure working with Mike. He made getting auto insurance a breeze! He is very nice,…read morevery professional & very easy to talk with. I feel 100% confident having my auto insurance with Vios & know that he will always be there for me if or when I ever need him for anything. I highly recommend him!

These people will blow your phone up in the middle of the night- 3AM- with…read more automated text messages; STAY AWAY FROM THEM !!!!

I would love to thank Berenice she helped me out with my life insurance policy. She was super…read moreattentive and quick with any questions I had! I will continue to do business with them a big thank you Berenice.

Been a customer for years. Excellent customer service and knowledgeable staff. I will be a customer…read morefor life, that's how strongly I feel about the way I'm treated

They will give you one price over the phone and charge you another when you're there. They do this…read moreto lure you there thinking it's affordable. Not very friendly or welcoming either.

First of all, we didn't have an appointment we just walk in and she gave us a friendly welcome ,…read moresecond ,she explain me about the purchase contract and she noticed that it was missing a page that had very little details but that is very important to be included, at no extra charge, and finally she told us about a person who bought land as a investment and made good profit and that gave me the confidence that I needed in this times. Thank you for your good service.