My husband and I have been looking for new front doors but wanted high quality and not cookie-cutter doors. We looked at the surrounding businesses in San Diego County and saw General Millwork Supply right in San Marcos where we live. Very friendly, knowledgeable staff. We had no idea how much to consider when ordering a door and hardware. We are very appreciative of Wendy's time to make sure everything was perfect before placing our order. When our contractor took the measurements of our original doors, that we had to replace, it wasn't a standard size and we were all scratching our heads at the original install. Nevertheless, Tom from GMS came out to our home to triple-check measurements and discuss the installation further. They went above and beyond in our opinion and we highly recommend them. We have amazing front doors! read more

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My main complaint is with the installer they recommend, Dave Hawkins. He didn't get the French doors in straight and didn't know how to fix it. General Millworks was not willing to come take a look and make suggestions. Also, Dave did not wear a mask while inside our house! Now the door doesn't close or seal properly and I'm mad! read more

I received outstanding technical advice, excellent service, and a really good turnaround of a project over the holidays. Very helpful support to keep my project on time. read more

***OUTSTANDING CUSTOMER SERVICE*** I was in need of Window Channel Balances. I call 7 different local window supply businesses in San Marcos and they said they could not help, EXCEPT General Millwork Supply. Tom said, "Yes, we can do it." It was close to closing time and on a holiday weekend. Tom waited and stayed late after working hours to help me. He took my order and the product quickly arrived in a few days. Tom went above and beyond to show me how to install the balances with an actual window he has in the store. Being a Marine Officer, I enthusiastically recommend General Millwork Supply for your window needs. Job well done! read more

I was recommended to General Millwork by my contractor. I wanted a pocket door to be installed between my bedroom and the area where a laundry room was being installed. The door I ordered with the help of Wendy and Tom Duran, the owners, was absolutely beautiful! They made the whole process so easy and I love my new pocket door! I recommend General Millwork highly to anyone who wants a quality product and great service. read more

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We had the best experience with Tom and General Millwork Supply. Tom was so knowledgeable and responsive. It was a seamless process from start to finish (they even recommended a great installer). After installation Tom was prompt with follow up and ensured we were happy with the windows. I cannot recommend General Millwork enough. I look forward to working with them on our future projects. read more

Tom Duran and the amazing staff at General Millwork Supply provided the expertise and professionalism when we were looking to replace 15 windows and 2 sliding glass doors. Our windows and doors fit and function perfectly and are the best on the block. If you're looking for an outstanding product at a competitive price, there's only one place to call; General Millwork Supply. You won't be disappointed. JWM, USN read more

Unfortunately, I am taking my business elsewhere. I called and spoke to Wendy regarding my need for a new front door. At the time, she was pleasant and gave me some suggestions for door manufacturers. She asked that I spend time looking at doors and email some doors I was interested in to her so she could price them. On the same day we spoke, last Thursday, I spent time looking through the doors and sent her the doors I was interested in for pricing. I called late Friday afternoon and inquired as to whether she had received the info I sent. I was told she was busy all day. It is now Tuesday afternoon and no response. My business will go elsewhere. read more

We had a bad experience. Looking to replace over 25 windows and 5 doors, I'm happily taking my business elsewhere. Wendy was helpful and Gabe called me back but my problem was with the interior office space. The male employee who was in the room while we chatted with her corrected her, rudely, twice in front of us. The hostility in this small space was palatable and for that reason, I would never do business with them. Very unprofessional and down right rude. I'd rather give zero stars but Yelp won't let me. read more

I ordered 2 specialty exterior doors, prepped for hardware, and they had them ready for pick up within 24 hours. Door prep was perfect. Best service ever especially in light of the current supply chain challenges. Great company. read more

Gabe and Wendy were the best!! Working with them at General Millwork to buy a gorgeous Stained glass door . Great customer service and product was of the highest quality. You will not be disappointed going to General Millwork in San Marcos. read more

I purchased windows & a door was told 2-3 weeks delivery. At 4 weeks checked on the order was told it would be 2 more weeks. Guess no one checked the lead time when they placed my order. The order was originally placed by a contractor they had referred to me for the installation. Finally my order arrived. The installers went to work first window in but to my surprise it opened the wrong way. Called General Millwork was told they ordered it correctly but the factory made an error. I asked if that's the case are they putting a rush on it answer no. Now waiting for window for who knows how long so I can have the drywall done. Very unhappy with Anderson. read more

Great business! Lots of top of the line quality remodel and building supplies! Better pricing then Lowes , twice as nice, three times faster and personal, knowledgeable sales people! Thanks Gabe it's beautiful! read more

My new place to buy trim , casing, molding etc...Very competitive prices. Wish they could help with loading and tying up the loads at the pick up, because most of the time it is impossible for a single person to do the job. read more

General Millworks is a outstanding place to educate yourself, get knowledge of products and purchase. I, like most people, have no knowledge of windows. Windows are windows. Wow was I wrong. I took a month to investigate windows and doors that were to be replacement of 40 year old home. From Big Box store to pressure home visit salesmen. I did it all. The friendly, Professional educating the customer at General Millwork I got was terrific. My wife and I were convinced, this was the place to spend our money. The products were varied,Top of the Line to same at Big Box stores. All at a fair price. I was assured of my purchase by constant contact during and past delivery. They help us get a installer Joe Moore Windsunes. General Millwork take pride in their business. They have been helping customers for many years. I will be recommending them with trust of a job well done. read more

General Millwork is incredible. Their service is professional and they take care of your needs every step of the way. When you are replacing or remodeling windows and doors, it makes a big difference dealing with a professional rather than a home improvement chain store! read more

I always come here when I am designing a project. You can see and touch all the options in the showroom. I have had it with Lowes and Home Depot screwing up my orders. Have had more than a lifetime of apologies from them. Also, looking at colors and finished in a catalog or on a monitor just is not an accurate way to go. Right now, I am working on a project 120 miles away. Even though it is a hassle to have to hook up trailers and haul them the long distance, I know that when I pick up, the order will be exactly as I expected. Ask for Gabe! Not the owner, but you would swear he was. read more

General Millworks is a excellent source for windows and doors when you do not want to be stuck with the low end products from the big box stores. I'm a contractor who sends his clients here and I also use them for when we are doing remodeling on our own homes. Been in the remodeling business for close to 40 years now and I am one who puts professional knowledge of products over saving a few bucks by buying cheap products. Everyone I have ever dealt with at General has been very helpful and to me the prices are right there with any of their competitors. Nothing but 5 star reviews for a well run business read more

I would like to make an adjustment to the review I left earlier. I received a phone call from the owner Wendy. I would like to acknowledge her concern for the review. I promised to retract the racial innuendo. We both agreed there's no place for that in business, or anywhere! I should have just posted my experience. I think peoples experiences are important and very much needed. I understand no business is perfect and customers can be hard to please. But seriously, the excuses were not making sense. Even the one Wendy tried to explain. read more

Small store.... over priced. Wouldn't go back. Customer service was bad. Lady in office was rude. Cheaper pricing at Home Depot and lowes. I support small stores but this place is nothing special. I tried them twice and will never go back. Buyers beware they are nothing special. read more

Spent three to four weeks with Gabe attempting to purchase and install a door. From visits to Gabe and other companies determined door I wanted and this company had best price. Gabe was polite and knowledgeable. Unfortunately, this company doesn't provide installers like many others and the one they recommended only responded once to emails and in two separate phone conversations said he would get back to me and did not. read more

General Millwork Supply is the best! My husband and I went there wanting to replace our front door but didn't really know what we wanted. Corrine and the crew walked us through all the options and explained the process so clearly. They came out to the house and measured everything, suggested colors and matching hardware to complement our existing doors and metalwork, and then wrote up their quote. They don't just sell you a door; they design it to fit your needs. Every detail is covered. Wonderful people to work with. We will definitely use them again for any door or window needs! read more

As the other reviews have stated, professional, contractor, accommodating, competitive. As a licensed contractor, it means a lot when a vendor recognizes the importance of my time. Thank you! Look forward to doing business with you in the future. read more

General Milwork is a professional and courteous company. I have purchased several doors from them and I love all of my choices. The most recent purchase was our front door that took a long time to find and decide upon. Gabe made it happen with the sale. He got me a good price and a beautiful door. Then when it was time to install I wasn't ready for it, so they held it for me for several weeks to fit into my timeline. The installer Chris is excellent and always does a great job. I am thrilled with my new front door!! read more

The owners and staff were very knowledgeable and we couldn't have a better product on our home. We chose Marvin Integrity windows as well as had them do all of our solid core interior doors and Fypon beams. We are so happy and felt confident that General Millwork Supply would stand by their product. read more

We badly needed a new front door, as our wooden one just couldn't handle the direct sun it received on a daily basis. It was cracking and splitting and constantly needed repainting. Visiting a nearby open house and seeing their beautiful front door inspired us to do something about ours. Long story short, we ended up ordering from General Millwork Supply a Jeld-Wen fiberglass door that looks just like wood, and we couldn't be happier with our choice. Tom and Wendy were delightful to work with, and the door is exactly what we were hoping for. They do NOT do installation, so we needed a recommendation. They suggested Bob Riley Construction, and Bob did an excellent job with measuring and installation. The only hiccup: someone ordered an interior door handle that faced the wrong direction, and we had to wait two weeks to have the correct handle installed, even though it had been delivered within a few days. Bob was too busy to install it, so Tom took it upon himself to call the local rep for the handle company to come and install it for us. I'd call that "going above and beyond," and that seals the five-star review! Thanks, Tom! read more