Gorgeous, high-quality rugs that you likely can't find anywhere else. Hand-woven, with amazing…read morecolors and attention to detail. The service was amazing and they even brought the rug to our home to see it in-home before buying. Would highly recommend Cassim Rugs to anyone looking for high-quality rugs in the Western Suburbs

I can not say enough great things about Cassim and the entire process of designing my custom area…read morerug and matching runner. Parvez was a delight to work with as he kept me abreast of the progress the entire time, even sending me pictures from overseas when it was on the loom. He worked diligently with me through the multiple CAD revisions to ensure I was pleased with the final design. The quality is superb as it has various height levels and you can feel the silk, incredibly soft but very durable. And... Parvez even came over with multiple options to see what design would work best in my place. Talk about customer service! I'd highly recommend if you want a high-class, unique rug that's unlike any other. It's a piece of art & all of my guests are always complementing both the area rug and runner. Worth the extra money as it pulls my place together.

I had a Kilim carpet bag which needed repair. It wasn't in an obvious spot (under the main flap)…read morebut I knew it would worsen and denigrate the bag over time if not addressed. I went to Tribal Looms for advice and perspective remedies. The elderly man who seems to run the shop was honest. He stated that he most likely could not replicate the weave but could stop further damage.That was my goal. I agreed to the price and left my bag. I was told that it should be ready about a week after our evaluation and discussion. Approximately 3 days later I received a voicemail from a woman "concerning my bag". I called back (assuming it was regarding the fact that they couldn't repair my bag-- due to the timeline of the response.) The next day I received a message from the same woman urging me to pick up my bag because the work had been completed. I called for a week-- trying to arrange a pick-up time. We finally connected and met again in person. This appears to be a small, specialized, family business. Hours are general and vary upon workload or appointment. Upon arranging and picking up my bag, the work and craftsmanship was AMAZING. Although my expectation after our discussion was a basic stop gap (can't replicate the weave but can prevent further damage)-- he went above and beyond to replicate the pattern and prevent further harm. His craftsman shift was spectacular! I would FULLY give this 5 stars if it wasn't for the ambiguous hours and lack of response.

My wife and I bought this amazing antique rug from Tribal Looms…read more The owners are professional, hard-working, and honest. The rug was old and needed a little fixing- which was done w expert care! Highly recommend. See picture w Christmas tree

Wonderful, honest, helpful, and a great collection. If you want to learn, Mo will gladly share his…read morebday knowledge with you. Great for repair and proper, old world style cleaning. This is a very safe place to shop.

Connoisseur Rugs is in a shabby building who interior reminds one of an middle east bazar with rugs…read moreon the walls, stacked, and casualty layered on top of each but the owner Moe knows what he has and patiently explains his old and new hand woven gems, in all price range. He insist on not overpricing his rugs and then "discounting", as a sales technique, or playing the discount game as many rugs store. Having shopped in person and on the internet his prices are appropriate as the quality padding and rug cleaning service. He has lots of old, new stock he bought decades ago so much to offer.

We just bought our second rug this year from Caspian Rug after a major apartment renovation…read more Exactly what we wanted and for a very fair price. Working with Lazar and Kamal is a wonderful experience. No pressure but they worked to find us what we wanted. If you are looking for an Oriental rug Caspian Rugs has a great selection. They all carry more modern rugs, but that isn't our interest so I can't comment on that. However, before trying anywhere else, give Caspian Rugs a visit. The quality, service, selection and pricing can't be beat.

Was in the market for Persian rugs to replace three I currently have…read more Went in looking for rugs of three different sizes to replace current ones that are a bit worn. I was assisted by two men, who insisted that central Asian rugs were the most popular (perhaps so, if one isn't willing to spend $$$ on a Persian rug). However, I asked only to see their finest rugs (Persian Isfahan, Tabriz, or Qum origins), as all the rugs in my home are traditional/fine Persian rugs. After getting the run-around for 25min, the men finally conceded that they have mostly central Asian and Eastern rugs, which I did not wish for. If you're interested in Far Eastern rugs, this store has plenty. There were only two Persian rugs that they had to show: a 12' x 10' and a 14' runner, both too small and humdrum. Went to Isberian immediately after, and found a trove of fine and traditional Persian rugs for my home. While I didn't find what I was looking for at Caspian, they do have a vast variety of rugs at reasonable prices.

Update: 11/11/19- I went back to Reza to buy some rug pads…read moreand mentioned that, even though I adore the heriz I bought last year, I thought it was too small (8x10) for the living room. So he started showing me larger rugs and I fell in love with a 10x12 (another heriz? Not sure!) which he delivered along with my rug pads. He brought his young strong guys with him to help move last year's rug into the dining room and they laid out the new one ... even my husband was like, "Wow. This is gorgeous. Now we need better furniture." I love working with Reza. He's already got my tastes totally pegged. Reza is a great salesman! I purchased a beautiful 8x10 heriz for my living room, and when he delivered it, he brought in a runner from his truck for my hallway ... which I promptly purchased. Perhaps I'm a sucker, but the rugs are spectacular, and I have no regrets. They'll be gorgeous forever. His prices are reasonable. His store is tiny and completely crowded with rugs, so be prepared to spend a little time. He also told me how to properly care for the rugs and to call him for cleaning. Which I certainly wil

Reza was incredibly patient and helpful. He helped us find the perfect rug for our space.read more

We trust Allegretti Rug Masters to clean our numerous Oriental rugs. They use eco-friendly products…read moreand are very careful to make sure that the rug is not damaged in the cleaning process. Mark Allegretti personally guarantees the quality of their work. The one time we did have some slight dye run in a rug, he took it back and cleaned it two more times to make sure it was just right. His staff is also very professional and courteous. AND they will pick up and deliver even outside of Evanston (we live in Andersonville). As for their showroom - WOW! Mark takes the time to get to know your personal preferences and can pull out rugs that you will fall in love with. He's patient and does not pressure you to buy anything, knowing that a quality rug is an investment. Last time we were in, I could not make up my mind between two rugs and flippantly asked for a "buy one, get one free deal." He actually did come down on the total price for us and we went home with both rugs! Overall, I highly recommend Allegretti Rug Masters. Mark is a really great guy and all the staff is top-notch. Their services are professional and thorough, and they stand behind their work.

Our area rug always looks beautiful when it's returned. We've used Allegretti for about 6 years,…read moreand always been happy with their work. They are more expensive than other places, but you get what you pay for.

We brought a really old, never cleaned, area rug in and they treated us like visiting family. The…read moreowner educated us about our rug and offered a reasonable price for cleaning & trimming the fringe. They explained they could "shave" it to restore the color but did not pressure us to do so & we opted not to. When we returned for pick-up we got the same warm welcome and some laughs as well. The rug looks great & they threw in a mat for free. We HIGHLY RECOMMEND this establishment!

We bought our rug a year ago and love it. We moved a plant pot off of it and found it was…read morediscolored. When I called they immediately came and picked up the rug and brought it back like brand new. Fabulous service and great quality. Thank you

Garry and George Apelian were welcoming, no hard sell no pressure…read more I needed to find a nice piece of carpet for our condo's lobby . They helped me find the perfect piece, at a great price, delivered on time and exactly as promised by courteous drivers. I could not have been happier with the result and my condo board all agree. Thank you!

I came in to Apelian for my rug to be cleaned. They cleaned it within the 3 days that I brought it…read morein. They did such a great job. It was almost as if my rug was completely new after the cleaning. I would highly recommend them.