We trust Allegretti Rug Masters to clean our numerous Oriental rugs. They use eco-friendly products…read moreand are very careful to make sure that the rug is not damaged in the cleaning process. Mark Allegretti personally guarantees the quality of their work. The one time we did have some slight dye run in a rug, he took it back and cleaned it two more times to make sure it was just right. His staff is also very professional and courteous. AND they will pick up and deliver even outside of Evanston (we live in Andersonville). As for their showroom - WOW! Mark takes the time to get to know your personal preferences and can pull out rugs that you will fall in love with. He's patient and does not pressure you to buy anything, knowing that a quality rug is an investment. Last time we were in, I could not make up my mind between two rugs and flippantly asked for a "buy one, get one free deal." He actually did come down on the total price for us and we went home with both rugs! Overall, I highly recommend Allegretti Rug Masters. Mark is a really great guy and all the staff is top-notch. Their services are professional and thorough, and they stand behind their work.

Our area rug always looks beautiful when it's returned. We've used Allegretti for about 6 years,…read moreand always been happy with their work. They are more expensive than other places, but you get what you pay for.

I worked with Nick to have luxury vinyl plank flooring installed in my condo in Chicago in June…read more2025. Everything went alright, he was somewhat responsive, and the installation team did a decent job. The floor isn't completely level, and it's very noticeable in some areas. I also asked about baseboard options but never got a response. The baseboard they installed looks nice, but I found it odd that I wasn't allowed to be involved in choosing it, considering it's my home and my money. About four months later, I noticed that one of the planks had broken because the floor beneath it is uneven. It's right by the entryway, so it's very noticeable and would be an issue if I were to sell the condo. I wasn't angry because I understand that mistakes happen in construction, but I messaged Nick multiple times and never got a response. The messages were delivered, and that's how we primarily communicated. I also called the store three different times over four days and was basically told to contact Nick because they hadn't seen him. I told one employee that Nick wasn't responding and asked what I should do, to which he said, "I don't know what you should do." I don't think it was too much to ask to have my floor repaired after only four months, but I was treated like I was being needy and annoying. I suspect they'll respond with a story about how Nick never received my messages, which is obviously untrue. Even if that were the case, the store should have followed up with him and made sure he responded. Bad customer service, I regret using them. Once you've paid, you'll be ignored.

This is definitely the place to go to for all of your flooring needs! We couldn't be more pleased…read more Working with Mario and Joan was a great experience and it helps that they are extremely knowledgeable and professional. We original purchased carpeting for our entire house since it hadn't been replaced for 30 years. They were efficient and helpful with ordering samples that I could look at in the lighting of my home and were very patient since many times I could not make up my mind as we talked about different shades and padding. We were so pleased with the carpeting, that we ordered a new vinyl kitchen floor that was impeccably installed. Mario and Joan are sincerely kind people and we had a lot of fun working with them! Look no further. This is the place To go to for all your flooring needs! Thank u

Had to get carpet fixed in a hurry. They got us in asap. Very happy with the job and would…read morerecommend to anyone.

Specialize in stains, re-dyeing and odor removal. Area rugs,…read morecarpet, furniture & textiles. If you are thinking of getting a new area rug or carpet because of stains give Mathew Klujian & Sons a try first

I had my Oriental rug cleaned through them. Although my cat has damaged a bit, it came back looking…read morelike new. I also had the fringe sewn under -- I hate fringe. Beautiful job and I love my rug again. This is a long-standing business: they were in Edgewater when I was much younger. They are close to where I live now: located on Northwest Highway in Edison Park.

Located in Edison Park, they have a solid reputation. Great service for carpet and rug cleaning…read more They work with local contractors that install carpeting and floor tiles.

I have had 2 of my best oriental rugs cleaning by golden knots and they did a super job they were…read morecleaned by another rug cleaning co and when I brought them home they didn't look clean . This time I decided to use golden knots and I couldn't believe how beautiful , they look brand new They are fast and efficient too.

As a property owner I've worked with mumtaz he is friendly and know his carpet business and is good…read morein picking the rigth colors and style to use in all my new development projects. He goes above and beyond when it comes to communication, The installers are courteous, efficient, and do excellent work. I highly recommend mumtaz carpet, you will not regret, thanks mumtaz golden knots carpet for doing excellent job

Amar was very kind and professional! Great quality carpets his employees were great at the job! I…read morehad a great experience with ACI. I would do business with them again

Amar Carpets has a very good selection of quality rugs at a reasonable price. The owner Mr Singh…read morewas helpful and kindly addressed all of my questions and concerns to my satisfaction. I truly felt their prices were reasonable vs what I would have paid for similar rugs at bigger online stores like Overstock, Rugs.com or Wayfair. I even looked at Persian and oriental rugs shops and other bigger companies like Pottery Barn and West Elm who have good selections of rugs. After doing much research and visiting few stores I decided to purchase all three of my rugs, living room, temple  and hallway rugs from Amar Carpets. I feel very good about this decision as I know I got great quality rugs that look very rich and luxurious at a good price. Lastly it feels right to support a small business with good values over larger retailers. I highly recommend this shop.

I hired Trend Carpet & Tile in August 2022 to refinish approximately 3,000 square feet of Brazilian…read moreCherry ¾" hardwood floors in our Naperville home. The company's name should have been our first red flag--"Trend Carpet & Tile" doesn't even mention hardwood floors, which isn't their specialty. My advice: look elsewhere. We worked with Sarah, the daughter of the owner, who lives in our neighborhood. She was not helpful when I first reached out with concerns. She told me their floors had a one-year warranty and there was nothing they could do. I then asked her to involve the flooring product company to inspect the floors, and invited her to come see the issue in person, as she had only seen photos. She never followed through. I suggested that the product they used might be defective, as the problems had worsened over the last year, but no action was taken. To make matters worse, we began noticing issues just 90 days after installation similar to what we see now. The installer, Andrew, dismissed our concerns and claimed it was normal. However, the problems continued to get worse. Sarah from Trend blamed our household for using a Roomba, having pets, and having children, all of which she claimed caused the issues. I told her that whatever products they used weren't durable enough for a typical household if that is what did the damage. She even went as far as blaming our use of Bona Floor Cleaner, which is non-toxic and widely recommended product with no complaints that I could find showing it damaged floors. Trend Carpet & Tile never specified the duration of their warranty or provided guidance on what floor cleaners to use or avoid. I never expected to need a floor refinishing just two years after installation! The photos clearly show that 30-40% of the floors look like now. They have large greyish/white patches where the finish has failed or warn off prematurely. These issues are not caused by a Roomba or cleaning products, but by a faulty product that Trend Carpet & Tile isn't want to stand behind. The VP of the company, Sara, was rude and only friendly when there was a sale to be made or a check to be collected. She seemed more focused on attracting new customers than resolving issues with existing ones. Despite their website "Customer Satisfaction statement" they did nothing to make things right with us. Buyer beware!!

I have been using Paul and his team for years. They are reasonably priced but more importantly…read moretheir service is Great. Paul is very personable.

Jim's carpet cleaning service is just AWESOME! This is the…read moresecond time I had Jim out to clean my carpets in my whole house. He doesn't rush through the job, like others I've had in the past. First he went around and pre-treated spots and traffic patters. After Jim is done cleaning my carpets they look brand new. Jim has very fair prices. Excellent work at a resonable cost! I'm very, very pleased with James Metallo Carpet Cleaning and HIGHLY RECOMMEND JIM! I got Jim as a referral from my sister, Dawn. Jim cleans her and my mothers carpeting.

JMC did a great job with my carpets! This is the second time I have used them and both times I have…read morebeen so pleased! They are friendly, on time, and do a great job with the carpets even with the daily living of two dogs! You will not be disappointed.