EEEEEK! Our upcoming move is fast approaching! We recently accepted an offer on our home in GA…read morewhich is exciting, but now the craziness begins. The inspector came to do her evaluation and buyer came back with their repair requests. One of the items was to service the HVAC unit and fix any issues found. Our realtor recommended Service Emperor (SE), so we gave them a call. - Evaluation - Wow, were they fast! After we got off the phone with our realtor in the am, she called them to make an appointment. They were available to come out later that afternoon to do the initial evaluation of the work that needed to be done. This company is pretty high tech! They sent me a text message from the technician, Josh, introducing himself, stating he was on his way and a link to his GPS location that indicated his ETA in live time with a pic of himself attached. You know who to expect, no surprises. Josh was great! He did a full evaluation, made the recommendations which he separated item by item. There were really pricey items for simple fixes like leveling the HVAC unit, but he suggested that if we wanted to go through the trouble, we could save the money and do it ourselves (like lifting the unit, shoveling gravel underneath and putting a leveler until it's level). We appreciated his advice and did just that for the minor issue, but agreed to get the big job done by them. Note that if you call them out to do an initial inspection, there is a fee, but if you agree to do the work they find that needs fixing, they'll waive the fee. Josh had an iPad with him, took pics of every detail and sent us a detailed evaluation with pics attached. - The Main Job - The repairs and full servicing of the unit was done the following week. Josh had come out on Friday. There was a bit of a miscommunication in scheduling the follow up appointment to get the big job done. Called their office on Monday and spoke to the Office Manager and she got us scheduled in a couple of hours. The start time of the appointment is a two hour window, but they showed up closer to the 2 hour mark. This time, Corey and Kenneth came out to do the job. Same as Josh, they sent a text in the same fashion, intro, name, link to GPS tracking and a pic of themselves. They arrived promptly and spent a few hours working on the unit. At the end, they drafted up the invoice, attached the pics and was emailed the invoice on the spot. No nonsense guys, very courteous, did the work efficiently, packed up and left! They also included in their report that they checked that the unit was level and included the pics to the report so we could provide that as proof to the buyers. - Notes - *Woman-owned and veteran-owned! *They provide a military discount, which is never expected but always appreciated! Thank you, SE! - COVID-19 Observations - They are taking serious precautions! First, they are masked up AND they put hospital booties over their work boots when entering our home and diligently took them off when exiting and putting them on again when entering. They had to do this quite a few times getting material in and out of the house. I'm sure that is annoying and I know they have to keep their work boots on for safety and liability, but the fact that they were so considerate to put them on warmed this Korean girl's heart with a strict no shoes policy in the home! (Josh did the same). *Clarification: I was a little confused with the Icebound gear on the techs in the photos, but it looks like the company rebranded to Service Emperor. Well, that's one big item off the repair request list, so thanks SE, for getting it done! The guys were top notch! One step closer to closing on this house and getting out of dodge... Savannah!

They never showed up. Neither did. They fix my HVAC. Totally unreliable. Can't trust them. They…read moredint even know what the issue was.

They were helpful though the entire mechanical issue on my motorhome. Above and beyond expectationsread more

It's not easy to fix things. Generators especially. They did it they did it well. Antonio was very…read morehelpful. But the whole group as a whole work together well as a team. Ryan did a marvelous job as well.

Fantastic help. Receptive and efficient. Was impressed with the service performed. Highly recommend.read more

Caleb was a lifesaver! He was a RAM in the bush who totally…read moreunderstood the assignment! He jumped on things w/a quickness & his follow -thru was 110%! The office manager went above & beyond in customer service! Miss Lynn stayed in contact w/us & followed up to make sure everything was completed to our satisfaction! Who you gonna call? Call HGS! Thank you Caleb! Thank you Miss Lynn!

The electricians from Joyner came back out today and repair a few fixtures, installed a few and…read morelocated possible issues and made repairs, incredibly professional, fair price - among the best. THANK YOU!

Excellent company I will recommend to anyone needing an electrician. I recently moved into a place…read morewith one measly cable outlet; I needed two more installed. This required working in the attic in July. I called several companies in Savannah that told me either they did not do that service, or since the appointment had to be very early for the safety of their workers, their soonest availability was too far off than I hoped. Joyner was able to come out sooner than everyone else could and they worked with my schedule to arrange a 6 AM appointment. They were very good about asking me questions so they knew exactly what I needed. They even asked what color my wall plate was so the others would match. The workers were on time, friendly, and very efficient. They said the cable company might have to come out, but then they worked their magic so I was fully hooked up for cable and internet before they left. This was on the morning of my moving day and made my life a whole lot easier, so I was very happy and grateful. I feel like they went out of their way to help me, but I think they are just that great by default. They did a fantastic job and exceeded my expectations and I will certainly call them next time I need their services.

I highly recommend Shaw Electrical Services they do exceptional work. Steve found the problem with…read moremy GFCI's in my house and replaced them all. Quality,and Reasonable pricing, Friendly.

One call to Shaw Electrical Services and all is well!! After 2 other "Well Known" companies came…read moreand assessed the problems along with an astronomical amount to pay..the power was cutting off in my kitchen causing kitchen lights to dim (fluorescent) and appliances to fail. I was getting nowhere with my warranty company AND IT WAS THANKSGIVING-Family Flew in to enjoy and ....NOTHING!!! I reached out to SHAW and was offered THANKSGIVING DAY SERVICE!!! I declined and accepted after the Holiday. Well worth it!! They arrived on time and had me back to full power in no time!!! I will always refer to SHAW for any ELECTRICAL REPAIRS--HANDS DOWN!! Business or Home they have exceeded my expectations when customer service is actually provided. Add the number to your cell NOW!! REALLY, you won't be disappointed. When was the last time a company stood on your side and made sure the work was done correctly without an and with a warranty company that's "SUPPOSED" to protect you??