I was extremely happy with the professionalism, value and service from both Keith, the owner, and…read morehis two employees, Justin and Justin, who cleaned and sanitized the ducts in our large home today. Justin and Justin were wonderful and were personable, informative and experienced. They came during the Covid-19 pandemic and wore masks and gloves to minimize exposure. They not only cleaned and sanitized the ducts, but also cleaned the outside vents and vacuumed thoroughly before they left. The quote I'd been given by Keith was right on the money, with no hidden extras. I'd called a competitor who was recommended by our HVAC service and this competitor recommended maybe not cleaning the ducts, but just sanitizing for $800, while Duct Cleaning Experts charged only $75 for the sanitization process. The competitor's rate for the full service would have been $900 more than Duct Cleaning Experts. . We saw the before and after photos of our ducts and the amount of debris extracted. My husband and I were both very pleased with the level of service and professionalism we received and would highly recommend Duct Cleaning Experts to anyone.

This company came out and cleaned my Mother's ducts and they did a fantastic job. They came on time…read moreand did everything they said they would at a very reasonable price. My Moms House was built in the 50's and I don't think the ducts had ever been cleaned. She remarked that not only was there less dust in the air and on the furniture but she couldn't believe how much better she felt immediately following the cleaning. Great Company, I recommend them to all my Friends.

Brian and Rio did a terrific job. They showed on time and worked hard to complete the duct cleaning…read morevery professionally. They also did the dryer and bathroom fans. System looks great and smells so much better. Thanks.

Very thorough and professional team! Cleaned and replaced hoses for dryer and vent to outside…read more Makes a big difference in our dry times. Thanks.

EEEEEK! Our upcoming move is fast approaching! We recently accepted an offer on our home in GA…read morewhich is exciting, but now the craziness begins. The inspector came to do her evaluation and buyer came back with their repair requests. One of the items was to service the HVAC unit and fix any issues found. Our realtor recommended Service Emperor (SE), so we gave them a call. - Evaluation - Wow, were they fast! After we got off the phone with our realtor in the am, she called them to make an appointment. They were available to come out later that afternoon to do the initial evaluation of the work that needed to be done. This company is pretty high tech! They sent me a text message from the technician, Josh, introducing himself, stating he was on his way and a link to his GPS location that indicated his ETA in live time with a pic of himself attached. You know who to expect, no surprises. Josh was great! He did a full evaluation, made the recommendations which he separated item by item. There were really pricey items for simple fixes like leveling the HVAC unit, but he suggested that if we wanted to go through the trouble, we could save the money and do it ourselves (like lifting the unit, shoveling gravel underneath and putting a leveler until it's level). We appreciated his advice and did just that for the minor issue, but agreed to get the big job done by them. Note that if you call them out to do an initial inspection, there is a fee, but if you agree to do the work they find that needs fixing, they'll waive the fee. Josh had an iPad with him, took pics of every detail and sent us a detailed evaluation with pics attached. - The Main Job - The repairs and full servicing of the unit was done the following week. Josh had come out on Friday. There was a bit of a miscommunication in scheduling the follow up appointment to get the big job done. Called their office on Monday and spoke to the Office Manager and she got us scheduled in a couple of hours. The start time of the appointment is a two hour window, but they showed up closer to the 2 hour mark. This time, Corey and Kenneth came out to do the job. Same as Josh, they sent a text in the same fashion, intro, name, link to GPS tracking and a pic of themselves. They arrived promptly and spent a few hours working on the unit. At the end, they drafted up the invoice, attached the pics and was emailed the invoice on the spot. No nonsense guys, very courteous, did the work efficiently, packed up and left! They also included in their report that they checked that the unit was level and included the pics to the report so we could provide that as proof to the buyers. - Notes - *Woman-owned and veteran-owned! *They provide a military discount, which is never expected but always appreciated! Thank you, SE! - COVID-19 Observations - They are taking serious precautions! First, they are masked up AND they put hospital booties over their work boots when entering our home and diligently took them off when exiting and putting them on again when entering. They had to do this quite a few times getting material in and out of the house. I'm sure that is annoying and I know they have to keep their work boots on for safety and liability, but the fact that they were so considerate to put them on warmed this Korean girl's heart with a strict no shoes policy in the home! (Josh did the same). *Clarification: I was a little confused with the Icebound gear on the techs in the photos, but it looks like the company rebranded to Service Emperor. Well, that's one big item off the repair request list, so thanks SE, for getting it done! The guys were top notch! One step closer to closing on this house and getting out of dodge... Savannah!

They never showed up. Neither did. They fix my HVAC. Totally unreliable. Can't trust them. They…read moredint even know what the issue was.

Satchell and Tesha came to Rincon from Richmond hill, cleaned my drier screen filter area,…read moreprofessionally installed a new exterior vent cover, cleaned 15 feet of pipe, installed a safe non aluminum transition tube and were in their way. They found four things wrong with our system that were negatively impacting the efficiency of our drier. It is back to taking 25 minutes to dry a load of sheets instead of 2 hours. Thank you Satchell and Tesha!

From the owner: At Dryer Vent Wizard of Savannah, a Neighborly brand, your satisfaction is our top priority. As…read moredryer vent specialists, we're proud to offer professional dryer vent services, including dryer vent cleaning, dryer vent installation, dryer vent repair, dryer duct cleaning, and more. We can even provide dryer fire protection and energy savings through dryer vent cleaning, inspection, and maintenance for residential or commercial properties. Our work is performed by certified technicians and backed by Neighborly's 'Done Right Promise'. Give the experts a call today!

Responsive, professional, and available. I contacted CECC with a last minute request for…read moreresidential cleaning. They were ready, willing, and able to accommodate my needs. I definitely recommend this cleaning service.

Very Professional, Reliable and Responsive team. Highly Recommend Them!read more

On time air, you didn't fix the problem and charged more than an entire new system. Brian is a liar…read moreand a cheat. We called the day after they "Fixed" everything to report that the house was at 58 degrees, in November. Man I could go on and on, but this guy is completely full of it. We even tried to make an agreement that he would give some of the money back or try something and he just refused. DONT use this company unless you want to get ripped off and charged a premium for a two day job that fixed nothing. Let's not mention they wanted payment before the guys were even out of the house and finished. They receive their payment and the next day 58°, when I called to tell Brian it wasn't fixed. They said well we weren't supposed to fix that just the mold, they didn't fix the mold either I scrubbed it off myself on the walls they put in some cool little UV lights and air purifiers that probably do absolutely nothing. When confronted with the problems acted like a child and that it was not his fault. Do not ever use this company unless you want to be completely ripped off!!