Hi Everyone, We want…read moreto thank Harrison (Service Technician) for being friendly, polite, and respectful as he quickly went about completing his job of cleaning our dryer vent. "Up one the roof top, click, click, click", then down in the dryer vent, quick, quick, quick. We want to thank Charlene for hiring Harrison, Jim Woodall for training, and we want to express our gratitude to a Family owned company that consistently does an excellent job in clearing our dryer vents. Their pricing is very competitive, and the value they offer can't be beat. How do we know? No dryer codes, ever. No one saying "I have a wet clothes in the dryer and it won't work. What are YOU, going to do about it?" One less thing to interrupt your blissful marital peace. Yes men, it is not a myth, it actually can happen some of the time. Yes, and we luckily found Ugly Duct Cleaning in 2015. So, "we know!" So WE, obviously for different reasons, highly recommend "YOU", try Ugly Duct Cleaning. Why? Because you will be so happy you did. Enjoy!

This was the second time I have used Ugly Duct! Came out the next day and cleaned dryer duct, went…read moreon roof to make sure the outside was clear. I have been very pleased with their service and recommend them if you need duct cleaning etc.

Brian and Rio did a terrific job. They showed on time and worked hard to complete the duct cleaning…read morevery professionally. They also did the dryer and bathroom fans. System looks great and smells so much better. Thanks.

Very thorough and professional team! Cleaned and replaced hoses for dryer and vent to outside…read more Makes a big difference in our dry times. Thanks.

The Hilton Head/Bluffton franchise sold us a new heating/air conditioning system in September 2025…read more I phoned yesterday to make a maintenance appointment but the phone clicked off. I thought the phone line went down as we are under heavy construction in the area. I stopped by the office at 49 Pennington Dr, Bluffton, SC 29910. The sign was removed and there is no furniture. Clearly they are out of business. What a disaster! Next stop. Corporate. Let's see if they honor the contract.

Edit: Howell-Chase just came and repaired the miswired thermostat that One Hour installed during…read morethe summer. They must not have checked heat because of it being summer. Was told we were on the repair schedule two days in a row and they never showed up. Waited all day for 2 full days. Called 7 times. Was told 4 of those time I would receive a call back to tell me what was happening. No one ever called back. Don't waste your time on them-they are the worst customer service ever. Edit: They convinced hubby to let them try again. Still a no show on day 3. Eight phone calls later. Nobody.

Responsive, professional, and available. I contacted CECC with a last minute request for…read moreresidential cleaning. They were ready, willing, and able to accommodate my needs. I definitely recommend this cleaning service.

Very Professional, Reliable and Responsive team. Highly Recommend Them!read more

EEEEEK! Our upcoming move is fast approaching! We recently accepted an offer on our home in GA…read morewhich is exciting, but now the craziness begins. The inspector came to do her evaluation and buyer came back with their repair requests. One of the items was to service the HVAC unit and fix any issues found. Our realtor recommended Service Emperor (SE), so we gave them a call. - Evaluation - Wow, were they fast! After we got off the phone with our realtor in the am, she called them to make an appointment. They were available to come out later that afternoon to do the initial evaluation of the work that needed to be done. This company is pretty high tech! They sent me a text message from the technician, Josh, introducing himself, stating he was on his way and a link to his GPS location that indicated his ETA in live time with a pic of himself attached. You know who to expect, no surprises. Josh was great! He did a full evaluation, made the recommendations which he separated item by item. There were really pricey items for simple fixes like leveling the HVAC unit, but he suggested that if we wanted to go through the trouble, we could save the money and do it ourselves (like lifting the unit, shoveling gravel underneath and putting a leveler until it's level). We appreciated his advice and did just that for the minor issue, but agreed to get the big job done by them. Note that if you call them out to do an initial inspection, there is a fee, but if you agree to do the work they find that needs fixing, they'll waive the fee. Josh had an iPad with him, took pics of every detail and sent us a detailed evaluation with pics attached. - The Main Job - The repairs and full servicing of the unit was done the following week. Josh had come out on Friday. There was a bit of a miscommunication in scheduling the follow up appointment to get the big job done. Called their office on Monday and spoke to the Office Manager and she got us scheduled in a couple of hours. The start time of the appointment is a two hour window, but they showed up closer to the 2 hour mark. This time, Corey and Kenneth came out to do the job. Same as Josh, they sent a text in the same fashion, intro, name, link to GPS tracking and a pic of themselves. They arrived promptly and spent a few hours working on the unit. At the end, they drafted up the invoice, attached the pics and was emailed the invoice on the spot. No nonsense guys, very courteous, did the work efficiently, packed up and left! They also included in their report that they checked that the unit was level and included the pics to the report so we could provide that as proof to the buyers. - Notes - *Woman-owned and veteran-owned! *They provide a military discount, which is never expected but always appreciated! Thank you, SE! - COVID-19 Observations - They are taking serious precautions! First, they are masked up AND they put hospital booties over their work boots when entering our home and diligently took them off when exiting and putting them on again when entering. They had to do this quite a few times getting material in and out of the house. I'm sure that is annoying and I know they have to keep their work boots on for safety and liability, but the fact that they were so considerate to put them on warmed this Korean girl's heart with a strict no shoes policy in the home! (Josh did the same). *Clarification: I was a little confused with the Icebound gear on the techs in the photos, but it looks like the company rebranded to Service Emperor. Well, that's one big item off the repair request list, so thanks SE, for getting it done! The guys were top notch! One step closer to closing on this house and getting out of dodge... Savannah!

They never showed up. Neither did. They fix my HVAC. Totally unreliable. Can't trust them. They…read moredint even know what the issue was.

Satchell and Tesha came to Rincon from Richmond hill, cleaned my drier screen filter area,…read moreprofessionally installed a new exterior vent cover, cleaned 15 feet of pipe, installed a safe non aluminum transition tube and were in their way. They found four things wrong with our system that were negatively impacting the efficiency of our drier. It is back to taking 25 minutes to dry a load of sheets instead of 2 hours. Thank you Satchell and Tesha!

From the owner: At Dryer Vent Wizard of Savannah, a Neighborly brand, your satisfaction is our top priority. As…read moredryer vent specialists, we're proud to offer professional dryer vent services, including dryer vent cleaning, dryer vent installation, dryer vent repair, dryer duct cleaning, and more. We can even provide dryer fire protection and energy savings through dryer vent cleaning, inspection, and maintenance for residential or commercial properties. Our work is performed by certified technicians and backed by Neighborly's 'Done Right Promise'. Give the experts a call today!

Will not call on them in the future. On the plus side our cleaner was prompt and polite, but I'm…read moreafraid that's the only good report I have. We had moved furniture out and vacuumed thoroughly before his arrival. Good thing, because he did not. The vacuum on his steamer apparently did not have much sucking power because he left the carpets sopping wet. I even found a peanut deposited in one of the rooms! One of the bathroom tile floors still had dirt and grime in the corners and at the base of the vanity. The solvent he used has a terrible chemical smell. Never again!

This company an extreme disappointment. If you have to have a cleaning done I would NOT RECOMMEND…read moreusing them. They don't explain that they charge for 2 rooms whether they clean 2 or 1. In my case the one room they "cleaned" was not cleaned correctly. It was expressed there were pets, in the home, and that was the reason for the cleaning. It was later explained that the carpet should have been raked (for the pet fur), then vacuumed, then cleaned. This however, was not done. Upon further inspection, it was found there were literally clumps of fur, all over the room, especially behind the door. Pictures were taken and this was communicated to the office. Upon review they AGREED the service was not completed to their standard or ours. What we were Not made aware of is apparently they have given themselves 30 days to correct any issues. According to the GM this policy is NOT in writing Not is it provided to customers. The room that was cleaned was in an elderly woman's home. We cleared everything from the room to assist with the cleaning. In the week it took to get resolution, we had to put the items back in the room. My mom was unable to move safely around her home with the clutter. We had to contact another company to complete the cleaning. A week later the office manager Tye arrived to make things right. She agreed to the work but needed a final approval. The GM that was contacted refuse to approve. We cleared a much smaller space, closer to the door, to allow them to rectify this issue. The GM not only refused to give a refund, a partial refund, or to clean the smaller space, but instead offered a 5% discount off a full price cleaning. (again they charge for 2 rooms min even if they only clean 1) THIS HAS BEEN MY MOST DISAPPOINTING EXPERIENCE SINCE MOVING BACK TO SAVANNAH, TO HELP MY MOTHER. I WILL NEVER USE THIS FRANCHISE BUSINESS AGAIN.

Today my house had The Most Amazing HVAC service I've ever witnessed my technician's name was…read moreRichard Ravelo,and he was very knowledgeable and really got the job done in a short time, he took the time to explain things to me and tips to look out for in the future. Rich is very professional and am very thankful for his work!

From the owner: At Pro Shine, we keep things simple: we care, we pay attention, and we do the job the right way…read more Every home or business we walk into gets the same level of detail and respect we’d expect for our own families. We offer free air duct inspections so you actually know what’s going on inside your system before making any decisions. If it doesn’t need cleaning, we’ll tell you. If it does, we’ll show you exactly why with clear photos and explanations. Our team is local, trained, and proud of the work we do. From air duct cleaning and dryer vent cleaning to duct repairs and re-wraps, we focus on doing quality work that helps improve airflow, indoor air quality, and peace of mind. People choose us because we’re air duct experts who take pride in our attention to detail — the small things, the hidden things, the things most people never see. That’s where we shine, and that’s why customers trust us.

Thank you, everything runs perfectly! On time, left everything cleaned up. Couldn't ask for…read morebetter.

Nate was a pleasure to work with. Repaired the issue with the HVAC ductwork that was causing…read morecondensation and leak into the ceiling. I have used RS Andrews of over 6 years. They installed 3 new complete HVAC systems and controls. Pluming work, service and maintenance. All their technicians are well trained and professional. I spent 40 + years in the construction industry and you don't find many companies managed like RS Andrews.

Well over $500 for them to install a $25 part in ten minutes on a unit we purchased from them, less…read morethan a year after the previous ass raping. If you like to bend over backwards and take it up the ass, call them!!!

Our heat went out a few weeks ago & we called for service. The first time a tech came out, we were…read moretold we had a Freon leak but would have to come back the next day to tell us where the leak was, that trip was $225. The next days a different tech came and said he found the leak but someone else would have to come repair it & that second trip was $450. The next trip, trip 3, when someone was sent out to repair, we were charged $2700. We are senior citizens. a total of almost $3400. We spoke to someone in Atl that's in this business & were told we were way over charged & the integrity of this company is highly questionable.