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    Gene's Tree Service

    4.3 (6 reviews)
    Open 8:00 am - 8:30 pm

    Services - Gene's Tree Service

    Tree care services

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    1 year ago

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    3 years ago

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    4 years ago

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    SavATree Afton

    SavATree Afton

    3.5
    (28 reviews)

    I had a very disappointing experience with SavATree…read more Their arborist, Michael Sombrio, came out to look at my property who came at wrong time. During the visit, I asked for a written quote and contract so I could review the proposed work before making a decision. The project was estimated somewhere between $4,500 and $13,500, so I don't think that's an unreasonable request. What bothered me most was that I asked three separate times for something in writing, and three times I was told no. I was told that I would not receive a written quote or contract unless I was ready to sign. Michael repeatedly talked about how busy he was, how much work he closes, and how he manages over $2 million a year in contracts. The whole conversation came across as arrogant and dismissive, as if providing a quote for review was beneath him. I've hired many contractors over the years, and I've never had someone refuse to provide a written proposal before asking for a signature. For a project worth thousands of dollars, I expect to be able to review the scope of work, pricing, and terms before committing. After the meeting, I spoke with two neighbors who had used SavATree. Both had dealt with the same person and confirmed a similar experience. They also told me they were unhappy with the work and would never use SavATree again because of damage done to their properties. In the end, I walked away. Any company that refuses to provide a written quote and contract for review before asking for a signature is not a company I can trust. Fortunately, I saw the warning signs early enough to avoid making an expensive mistake.

    We've been working with SavATree for many years and are happy with them. The arborist we work with…read moreis professional and knowledgeable. They do good work. Their crews pay attention to safety issues. They're dependable. After a storm when we had an urgent situation to deal with, they were great about working us in at the last minute.

    Gene's Tree Service - treeservices - Updated July 2026

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