I'm a baby when it comes to the dentist. The staff here is helpful, calming, professional I'm very appreciative of how they handled me. Thank you for taking care of me read more

Excellent quality patient care in a friendly environment Experienced Dentist, gentle and careful treatment. Friendly staff and comfortable office environment read more

I scheduled a regular cleaning and I loved the service.Super attentive and informative throughout the entire process it was honestly a very stress free appointment. read more

Avoid Rivermark Dental - Prioritizes Profit Over Patient Care I strongly urge anyone considering Rivermark Dental to look elsewhere. My experience, like many others, was incredibly disappointing and financially burdensome. I was told that my insurance would cover my treatment, only to receive a bill months later claiming it wasn't fully covered. When I spoke with the business owner, she offered to waive the fee--but only if I agreed to more treatments so she could bill my insurance further. This made it clear she was more interested in maximizing profit than genuinely improving my dental health. Other patients have reported similarly disturbing patterns: unnecessary procedures being pushed, poorly done fillings that caused pain and further dental damage, and unjustified charges like $25 just to send X-rays. One patient even needed to have all the work redone elsewhere because it was so badly executed. This dental office does not care about your oral health--they care about how much money they can extract from you and your insurance provider. You're likely to walk away with worse dental conditions, unexpected bills, and a deep sense of regret. Do yourself a favor and find a dentist who actually cares. read more

Rivermark Dental - Dental Bill - General Dentistry Near Me - Santa Clara, California

Dr. Lee has treated my family and I for over 15 years now. She still has the skills, knowledge, and excellent patient care I remember from our very first visit to her clinic. When I called the office last minute, they still managed to get me an appointment with her within a week. I'll always be so grateful for Dr. Lee and her dental care team. read more

I had a wonderful experience at Rivermark Dental Care. The staff was incredibly welcoming, friendly, and professional. You can really tell they are experienced and care about their patients. I would definitely recommend Rivermark Dental Care to anyone. read more

Great service and very comfortable energy in the office. The dentist that took care of my cleaning was so sweet! She immediately knew my dental history by looking at my teeth lol. The only con about this dentist was that I reached out to the front desk to see if my insurance was in network. They let me know that they'll reach out to my insurance and update if I was in or out of network. No updates prior to my appointment so I assumed that I was in network. After doing my check up, I reached out to my dental insurance and found out that this dentist was out of network. If I was in network, I'd want to continue visiting here! read more

Dr. Lee's punctuality, professionalism and carosmatic personality along with her staff, make a dentist appointment pleasant. She is very meticulous, explains treatments, possible options while considering finances. We, family of 4 have been with Dr. Lee for almost 19 years now. I highly recommend her expertise. You can thank me later read more

I truly appreciate feeling heard and how I was treated as a new patient. I come with a bit of anxiety when I have to get dental care and have been experiencing an issue for a couple of years now that was taken care of immediately. Everyone was welcoming and supportive, thank you! read more

Let me start by saying I'm not usually one that has any issues with my teeth. While my cleanings are pretty standard, I have to say doing it here has been more uncomfortable / painful than other places. I don't like having the saliva sucker hanging off the side of my mouth. I don't like being asked to close my mouth to have all the saliva sucked up. I don't want to taste anything. I would like them to do the rinsing and sucking and do it more often. read more

Dr. Lee has been an incredible dentist for my family of four for nearly 30 years. We started with her at the El Camino office and now visit her Rivermark location. Both my spouse and I grind our teeth, and Dr. Lee has always been attentive and proactive in helping us avoid further damage. My kids, now 21 and 24, still choose to see Dr. Lee, which speaks volumes about the trust and comfort she's built over the years. Recently, we've also been cared for by Ellie, the hygienist, and Dr. Lee's staff dentist--both of whom are equally warm, professional, and thorough. We feel well cared for every visit and truly appreciate the exceptional service from Dr. Lee and her team! Highly recommend! read more

I got my root canal done and did not feel any pain. Dr. Li did such a great job and great staff. Everything went very smoothly. Thank you!

Dr. Christine Lee has performed several teeth cleanings and fillings for me over the past two years. Her care and professionalism are excellent! The dentist and staff are kind and made me feel comfortable throughout my visits. read more

Went for regular dental checkup, cleaning. No wait time, service provided without experiencing any pain or bleeding. Happy with the outcome.

Such caring and friendly staff. Accommodating on all accounts, as a fellow who does not do well at the dentist I can honestly say I have never felt more taken care. If you are having anxiety about getting your teeth taken care of, come here and you won't regret it. My mouth has never felt this clean, there is much dental wisdom, professionalism, and attentiveness to be found at Rivermark. Thanks again. read more

I was late by 15 minutes because it was pouring rain and the doctor totally dismi me. Unprofessional! read more

Got my night guard fitted here. The nightguard is really thick and uncomfortable. I realized later there is a much thinner night guard available, but apparently it wasn't offered at this place (at least I was not given the option). I could not wear the nightguard to sleep. I eventually had to get my nightguard fitted elsewhere. The front desk told me I have to pay for night guard cost upfront and I will get paid by the insurance company later. However I never get paid. When I called the dental place finance department, they said the insurance company at first said it was covered, but upon receiving the claim the insurance company said it was not covered. It is hard to believe the dental place has no clue what is covered what is not. Moreover when I called the dental place, the front desk told me I should have known what is covered what is not, and the insurance only covers part of the claim (actually none was covered it turns out). The responsibility is on me. They were really quick to deny any wrong doing despite having my full dental insurance information and giving me the wrong information. I did not receive any apology whatsoever. This place is a total scam, would never come back to this place again! read more

If insurance covers this place, it's fine as far as the actual dentistry is concerned, which is why this isn't a 1 star review. However, after our insurance changed, they lied to us and said that the new insurance was covered, and had us pay up front for the full cost, then told us some BS about how to get our insurance to pay for it, which we were okay with going along with, because insurance can be annoying. We kept getting denied, led us along enough that we had another appointment, telling us the same BS about how we were covered and we just needed to talk to our insurance. Our claim kept getting denied, and the process took forever to boot, with nothing to show for it. Turns out our insurance does not cover this place, and they lied saying it was fine. Screwing up once, I can understand. But the continued messing up tells me they knew our insurance didn't cover the appointment and just wanted to keep us along to get more appointments out of us. That is unacceptable. read more

I definitely recommend dr lee and her team are wonderful they will take care you and making sure you leave with great smile, I like that they always find ways to help you read more

Dr. Lee is the best dentist I've seen (from my sample of 5-6 dentists) - she takes care of the dental problems very proficiently. Highly recommended. read more

Dr Lee does a great job. I have been going to Rivermark dental for more than 10 years. She is gentle with her work and the experience is pretty seemless. read more

Will never go back. The Indian dentist does not know how to do fills. My fills were sharp when I left, all over my teeth and she was very harsh. Not warm or welcoming at all. Her quality of care is horrible. Please avoid this place. Have to find a new dentist cause they're horrible. read more

Dr. Lee is the best dentist I've ever had. I came here when my regular dentist was closed during the fires and I was having tooth pain. I got an appointment within a few days. Dr. Lee gave me an honest and detailed assessment of what was needed for both my immediate situation and my chronic issues. I really respect her for that. She even called to check up on how the tooth was doing after I got a filling. I decided to make her my regular dentist, even though it's a little far from my home. Three visits later, I am still super happy. She is also a very comforting presence while getting your teeth worked on. The front desk staff is great too. They will run numbers on my insurance the same day to get an estimate of how much things will cost. No waiting around for a letter in the mail with the estimates when you're trying to get care. The one time they did make a mistake with billing insurance, they fixed it immediately with no additional paperwork on my part. I highly recommend Dr. Lee and Rivermark! read more

I had to do root canal and crown for the first time, so I was apprehensive and depressed. Luckily Dr. Lee guided me through these procedures and made the journey as painless as possible. I hope I will never have a root canal or crown again, but if I do, I will go with Dr Lee. read more

Rivermark Dental - Crown - General Dentistry Near Me - Santa Clara, California

I went this place to get night guard for my teeth because I have TMJ and was suffering from horrible headache. These people hooked me into filling my cavity. I never had any problem with my teeth. No pain or bad breath to be more specific. I am 39 years old and have never done any dental work done in my teeth other than cleaning because I did not need it. I am saying this because I have been to another dentist in India before visiting these people and they told I didn't need any filling yet. Anyway, I trusted these people and told them to fill whatever minor cavity I had. The filling was done right before the Thanksgiving weekend of 2023. This is June 2024 and one of my tooth is still so sensitive that I am still eating with my left side of the mouth. Dr. Padmini did my filling. While she was doing my filling she was chatting with Dr. Lee about how they were planning to spend their Thanksgiving weekend and discussing about her neck pain and other things instead of focusing on her work. Very unprofessional. I went back to them second time in January 2024 and this time Dr. Lee wanted to see what was going on. After looking she told me to forget about the pain and then she told me to do root canal. Really?? If the filling is fine why would I do root canal? Long story short I did not get my night guard and they damaged 1 tooth. And the front desk girl was so rude and acted like it was my fault that I am in pain. I never write any Yelp reviews. But I had to write this review so that others don't suffer like I did dealing with these people. I would give them less than one star if that was possible. They are unprofessional and rude. Do not visit these people. I don't know how they are in business and have 3 star rating. I would only visit this place if I needed dental cleaning and NOT get hooked by them to do other dental work. I had no problem with my teeth until I visited these people. read more

One of the worst dental experiences in my help. Went in after explicitly stating I had an implant issue and walked a way with a cleaning? Then waited a week to get back for the implant fix and they basically said "this looks hard go back to your other dentist". Ridiculous. Came here after going to https://www.smilesforlifedentalgroup.com which was 1000 times better and even though it is out of the way I will be going back there instead of this shack. read more

The two services I get hooked on is my Hair Dresser and my Dentist. I can't say enough about Dr. Lee, she is great. Very attentive, gentle, and knows what she is doing. Makes you feel comfortable in that chair and explains things to you. Highly Recommend her... read more

Many changes to the office, however everyone was very friendly and I believe I got a very good hygiene cleaning from the NEW doctor .

Dentist and tech were great but I've been waiting since last week for the receptionist to send me the quote on cavities vs existing fillings to be replaced and I haven't received them yet. When I asked her for it after my appointment, she said it wasn't notated on my chart and "I wasn't in there". I politely told her I was aware that she wasn't in my appointment but if she could ask the dentist when she was done with her patient and get back to me, that would be great. Her reply was "she is busy with another patient".... yep. I know. That's why I said 'when she's done'. I loved the dentist so I'll go back again because of her though. read more

I have been coming here for over four years. I have seen a variety of dentists. I am not sure why there is so much turn over but each dentist is nice and treats me well. Here is my breakdown of experiences: Biannual cleaning: My cleanings are fast and the customer service is friendly. I get X-rays once a year and, unfortunately, have to fill a cavity every once in awhile. The dentists have answered all of questions during each visit. I usually have one or two questions each time and they usually refer to particular teeth I know I currently or will in the future have problems with. Fillings: My fillings are taken care of during my cleaning appointment or within two weeks. It all depends on how busy the office is. The process (needles, grinding, filling, and shaping) have gone well for me so far. The equipment used seems safe and the dentists go through the filling process with ease. I am always asked how i am feeling during the procedure too. I have always felt taken care of while getting my fillings. have not had any problems with the outcome of my fillings too. Mouth guard: Yes, I grind my teeth and I had to get a mouth guard made so my front teeth would not shatter. I went in recently to replace an old filling and fix my chipped front tooth. My chipped tooth was a result of my nightly teeth grinding. The mold process was very quick and painless. The pink gummy substance was put in my mouth for a few minutes and then taken out. It tastes like chalk but the taste was not horrible. It took a few weeks and my mouth guard was ready for pick up. I sat in the chair and tried it on. It fit perfectly. I was told to rinse with only cold water and to wash it with white tooth paste. Any colored toothpastes or mouth washes will bring a change of color to the guard. So far, the guard is working great. I have no complaints after wearing the guard for over a month. Thanks Rivermark Dental! read more

Everyone knows that I am the BIGGEST chicken when it comes to going to the dentist (old childhood fobias due to a dentist that did not care for children). So, when it was clear that I needed to get in to see a dentist, I chose Rivermark Dental due to its close proximity to my home. WOW!!! Dr. Lee and her staff are fabulous!! They take their time, are very gentle with the procedures and are very patient with me. Something I really appreciate. From having cavities filled to even a root canal, there is no other dentist I would trust or want to see, other than Dr. Lee and her assistants. read more

If you really have to go to this establishment, make SURE you get Dr. Lee, because I was stupid enough to get my fillings done by the secondary dentist due to bookings being filled out for months. I can only assume that Dr. Lee means the best for her business, yet this establishment's general negligence for quality has cost me several months of pain and annoyance as of now. Long story short, one of my teeth that was completely pain free before now needs a ROOT CANAL because it has become so infected due to the secondary dentist's absolutely poor procedure of trying to replace a filling on that tooth. Because the tooth hurt for weeks after the procedure, I decided to go to a far higher rated dentist in the area. Lo and behold, through their recent x-rays, it was clear that the secondary dentist absolutely butchered the procedure of replacing my filling as there was a giant dark spot of where the new filling started and where my tooth began. Because it had been several weeks since the procedure, the inside of the tooth had already started to rot, and it now seems a root canal is completely inevitable in order to fix the pain. Cannot say the reception desk was kind either - and even if these dentists had not screwed up my procedure, overall the quality of the entire place would have been 3 stars at best. Not happy. read more

I have been to many dentist in my life. By far Rivermark Dental is the best. They treat the root issue and fix any problem the correct way.

Dr. Lee her staff and her office is the best hands down! The office is very clean and comfortable, I am the worst when it comes to the dentist in terms of complaining and she and her staff are awesome and make everything feel seamless. If you are looking for a great place with professional staff and great dental work look no further! Thanks guys! read more

Going to the place for last 6 years but no more. They have recently become money minded. They pushed hard to get X-ray even though X-rays were taken earlier in the year. Staff (including front desk) continue to be rude. Dr Lee is generally good but she messed up one of my tooth and she or her colleague doesn't seem to know how to fix it. Lost me as a customer for life. read more

Great service and patient care. My family has been going to Rivermark dental for several years and would highly recommend this place.

There have been noticeable changes to this practice over the years. To be honest, it has steadily declined. My experience to date has been sub par and I am considering changing dentists in the near future. I have only gotten basic treatment (cleanings) here, which have been fine, but I just feel like there is likely a better practice in this area. I really only come at this point for the convenience. read more

Been going here for 5+ years they've literally brought my dental health from 0 to 100%. I got my root canal here, I got my crown here, and I just finished my last clean this year from the main dentist on staff who happens to be the best dentist in the world. You'd be crazy not to give them a try if you need a dentist or you're looking to switch. There facility is clean and upscale from technology stand point. They use local anesthetic as well as the full numb stuff for larger procedures. Just the best place to get you teeth right. read more

My husband and I highly recommend Rivermark Dental - we came in a few weeks ago for our regular cleaning and appreciated the friendly staff, amazing dentist, and clean environment. The dentist is very professional, enthusiastic, thorough, and always goes above and beyond to care for our dental health. Couldn't recommend Rivermark Dental more! read more

If there is a better dentist out there, I sure don't know about them. Dr. Lee and her staff are simply awesome. I have been going to her since I moved here about 4 years ago. Never a problem. Never over billed or had work done that wasn't needed. Great follow up. I hate dentists, but I LOVE Dr. Lee! read more