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    Genesis Health Group

    2.5 (2 reviews)

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    Waterford Family Medicine

    Waterford Family Medicine

    1.8
    (6 reviews)
    2.4 mi

    I have been a patient here for the majority of my life. I have always had decent care. Even though…read moremy primary physician is Dr. Wells, I was generally seen by Cammie Davis. I have recently become disappointed with this office, specifically, their billing practices. Please check your bills & call if you have questions concerning them. Let me explain. I had a yearly physical on May 4th of this year. During my physical I was asked questions about my health, as most physicals do. I then explained my situation with my back and that I had been diagnosed at the ER with severe sciatica. I explained further that I was struggling with pain and I had gone to chiropractic care, massage therapy and a combination of yoga/strength training. Yet, with all of these things, I still struggled with pain -- I sit at a desk for 8 hours of my day. I believe this plays a huge part in my struggle. I told Dr. Wells that I had requested accommodation for a different chair at work and that my chiro had suggested a ball chair. Dr. Wells asked if I had paperwork for her to fill out, I said yes, and she completed it for me. I then left my appointment. Later, I received a bill in the mail. My physical should have been covered by my insurance. I had been charged for two separate appointments. I called the billing office to see why I was charged for two separate appointments when I was there for one. The woman I spoke with said it was because Dr. Wells went, and I quote, "above and beyond her duties," for me in my physical. Excuse me? Please tell me, am I not supposed to share my ailments with my doctor? Are you not, as a physician, supposed to help? All I see from this is greed. And I find it unfortunate that as a doctor, she could be seen as going above and beyond her duties by signing a piece of paper. And that this signature is worth $108.95! Oh, and by the way, because of her LACK of going above and beyond for me and my request, I was denied a request for a "ball chair" because she failed to provide support as a MD. I hope they enjoy the money. P.S. I agree on a previous review on the receptionist. Be prepared for an attitude. I dread calling the office. P.PS. Pay attention to what you say in your appointment because they can bill you based on what was "discussed". Please see the letter attached. If I had known I would have been charged for bringing up the fact that my back hurt & if I needed to do anything further, etc., I certainly wouldn't have.

    I've been going here for years and have seen several doctors. They are are great in my opinion…read more Always listen and take all concerns seriously. Appointments are flexible and on time. The receptionists are also always very pleasant and easy to work with. Excellent family practice all around.

    Genesis Health Group - physicians - Updated August 2026

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