To ALL who need to spend time, after an injury or other serious medical problem !! .. .. THIS IS…read moreTHE FACILITY FOR YOU !! !! .. .. .. My experience at the SPRINGS ROAD HEALTHCARE CENTER, in Vallejo, California was nothing short of EXCELLENT CARE !! .. .. From the CNA Staff to the Social Staff & Nurses and Doctors and the Activities Director .. .. I spent nearly two months there for aggressive Physical Therapy, and was discharged on 7/2/2026 .. .. I made many friends there. Some who have been here for many years !! .. .. I am happy to be home, but my memories of me being there, will stay with ME always !! !! .. .. .. Sincerely, Frank Lombardo Benicia, California 94510 .. .. .. P.S. and Five Stars ***** to the Physical Therapy Department too !!

They took god care of my mother here on her last month of life . Excellent nurses !!…read more Her roommates were also kind and understanding though my mom could not converse anymore .

Nurse Kevin was very patient and kind to our dear very ill friend who recently passed away with him…read morein attendance. He helped her transition gently & peacefully and was most loving in doing so! He called us personally and immediately with our sad news! Thank you to all of the Heartwood staff for your living kindness, & particularly, a warm thank you & heartfelt appreciation to nurse Kevin! !

This facility has no receptionist. You're asked to leave a message in what seems like an antiquated…read moreanswering machine.

I recently visited a relative that was admitted to this hospital and there seems to be nice outdoor…read morelandscaping for patients and visitors to enjoy. Outside on the first floor there are various landscape art pieces and lots of different plants. On the third floor there is an outdoor courtyard with lots of raised beds filled with decorative flowers, vegetables, and even fruit trees. There is also a 1950s era Kaiser car that is in mint condition. Behind the car there is a plaque explaining the history of the car. There are also outdoor tables and chairs for patients and visitors to enjoy the courtyard. Security seems to be nonexistent here as anyone can go into the hospital which seems to be a safety issue. There are many security cameras and a sign prohibiting firearms, however there should be a check in process for authorized visitors to visit patients. There is a parking structure and parking lot under solar panels so cars are kept out of the sun. In the parking lot there is an ample amount of accessible parking. The pathway leading to the accessible spaces is much wider and there is a generous amount of room between the spaces for adequate egress.

If you are reading this, you likely have a loved one who is heading into rehab, spinal cord injury…read moreor stroke related. I am writing this because there isn't much info about this place, and I had a family member in here for about 3 weeks. I wanted info, but found little, so here is my way of helping someone else who may be coming to this rough patch in the road. OVERALL: 10/10 WHERE IS IT? It's a section of the 3rd floor of the main Kaiser Hospital in Vallejo, it is not a separate building. There are 2 sections of rooms, both on the 3rd floor. One section is directly above the Labor & Delivery (2nd floor), and the other section is in the main hospital wing. PARKING: You can park in Lot 2 (open to anyone) or park in the parking garage, park closest to the elevators. Parking is free in both areas. It gets busy, so they even have a parking valet until 5pm in the main loop. WHAT HAPPENS? They will take the patient in, and the doctor will do a quick initial assessment when the patient arrives. The doctor will likely ask the patient to rest for the remainder of day. The following day is an assessment by all of the specialist departments, OT, PT, and Speech Therapy (which is also related to memory). They have a huddle and decide what would be the best plan of action for rehab, and determine an estimated discharge date. Most patients had about 2 weeks as their initial window. Depending on the progress, they could extend the therapy for an additional 5 days if they believe progress is being made, so your timeline may be extended. Ours was extended twice. DAILY: The patients are given a daily schedule of all their 30-minute therapy classes (some acronyms were new to me: OTD is OT for dressing in the morning, RME is resistance mat exercises). Weekend class schedule is different and varies per patient, usually less classes. If no family member is there to take the patient to their class, the nurses or therapists get them there. There are lines on the floor to help navigate the area: PT is red, Speech is orange, OT is green, and admin offices is brown. ROOMS: Some patients get a large private room, and some are in a quad-room which separates 4 patients by hospital curtains. Just depends on what opens up first. VISITORS: They allow one guest to stay full-time in the patient's room. You can request a pull out bed that is surprisingly comfortable. You can shower in the patient's bathroom (some have Jack & Jill bathrooms between 2 patients rooms, so be sure to lock both doors). Your loved one will likely be tired from all the therapy classes, so try to limit guests so they can rest. AMENITIES: They have a laundry room where you can bring your own HE (high efficiency) detergent, and wash clothes for free. There is a family room which is a large room with tables for families to visit with their loved one. You also could do some laptop work in there if needed. Ice and water dispensers, shared fridge so be sure to label your items, and hospital type snacks (graham crackers, soup broth, etc) The family room by the rehab gym is nicer and more well lit than the one in the other area. FOOD: There is a standard hospital cafeteria on the 1st floor. During the week they have a salad bar, hot foods, and cold foods. Weekends is a small menu. On Mondays and Fridays there is a farmer's market. Down Sereno Drive (left when exiting the hospital) are 2 grocery stores (Food Basket and 168) and a small neighborhood Walmart. If you can drive, go across 80, there are lots of food options and stores (Target, Nick the Greek, Ike's, Starbucks, Costco, DSW, Marshalls, In-n-Out, etc) LODGING: If you need to stay somewhere, the Homewood Suites in Fairfield is about a 15 minute drive up 80, from the hospital. It's equipped with a kitchen and small gym, plus free breakfast in the mornings. Park in the front, the back gets extremely dark. Leave zero items in your vehicle, and you are good. Hang in there, you got this.

A friend of the family recently stayed at Windsor Care Center and I have heard nothing but…read morewonderful things. The staff are extremely friendly and compassionate. Good food, friendly roommates, and awesome activities while she was there. This stay was for a brief rehabilitation of a broken ankle, her physical therapist was the highlight of her stay. She had nothing but amazing things to say about her. She was supposed to be there for 30 days and left in 14 days because she met all of her goals. I would definitely recommend this facility to family and friends!

Let's start with the front desk lady she is terrible black older woman no customer services skills…read morewhat so ever the cna's are just there for the experience maybe so they do the bare minimum and the nurses I guess this was the only job they can get because that's how they act like they don't want to be there! They heavily sedate the patients so they don't have to do their job! Please DO NOT PUT NO ONE YOU LOVE IN THAT PLACE !!! P.s I'm on the outside looking in none of my family members has ever been in this place!

While I will say that this facility is far better than the Windsor Rehabilitation Center on…read moreHospital Drive, this place has not impressed me what so ever. My Grandmother was placed placed here through Sutter Hospital after having a partial hip replacement Surgery for rehab purposes. From the first day there it was a problem, she gets there and nobody that works there knows how her leg pillow is supposed to be placed between her legs for the healing of the hip etc, if my Grandmother would not have remembered being taught in physical therapy than it would have risked her hip popping out and not healing correctly. They have no patient phones in the rooms, they have one at the front desk and one floating cell phone for the patients. What kind of crap is that. There was also no TV in her room either, I saw TVs in all the other rooms except hers, we complained and they said we had to talk to the manager about it. Finally after being there for 5 days they put in a TV, they were saying originally that they could put it in but we would have to pay for the direct tv, but they gave her basic cable with a couple channels. What did they expect her to do, stare at the wall the whole time, she is recovering from hip surgery and is limited in mobility and they don't give her a TV, unbelievable. She cannot eat there because she can't stand the food, she says its terrible. She says she can't sleep because it is so noisy with talking, yelling and banging all the time. Which is true I heard it myself. She pushes the nurse call button and nobody comes. She asks for something and they forget or bring it hours later. When we transferred her from Sutter Hospital to here, the social worker told us that she could leave whenever she wants to. My Dad has been trying to get her out for 3 days and they keep telling him she cant leave until she see's the Doctor, she has not seen a Doctor since she arrived there in over a week. Finally after complaining so much, she now can come home on Sunday, today is a Friday. It seems that they just want to keep her as long as she can to collect the most money from the insurance as possible. Because she has been able to walk and use the regular restroom on her own for 4 days now. The whole reason she had to go to this facility was just to recover a bit more from the surgery, help with restroom etc and physical therapy until she could walk and help herself with basic functions. Crazy and be careful with where you choose to place your family members in these types of facilities. You hear horror stories of physical and mental abuse, thankfully that is not happening, but abuse as far as holding against her will when she can now function enough to go home is still a form of elder abuse.

Have nothing but good things to say about Kimelman Medical Group. The care and concern for…read morepatients excellent. They listen and take time with patients. The office staff is so considerate easy to get hold of. You never have to call twice. They follow up In a timely manor. Highly recommend.

Caring team they go above and beyond. Dr is very…read moreknowledgeable and always follows up. He cares for the patient.

I have a good doctor and the pharmacy is great!…read more The parking is great, and you can find a great spot, if you make an early appointment.

May 20, 2026 My…read moremother had an appointment at this location on May 20th 2026. In the interim of her visit, I visited the cafeteria and purchase a BLT ($8.44). We returned home within a short time (1hour 15 minutes) and proceeded to indulge in the BLT. The sandwich was not eatable. The bacon was stuck together and so hard that there was no breaking through it. I proceeded to take the bacon off from between the croissant. Upon doing so, I found the bacon to be old or overly cooked. There was no way to eat the sandwich. I called kaiser and was transferred several times to the cafeteria. each time the ringing was long and then picked up and hung up. May 21, 2026 Another appointment at the Vacaville location for my mother. i then went down to this cafeteria and asked for the manager. I wanted to know if this location was operating under the same contract as the Vallejo location. The manager was summoned (middle-aged Asian female). Reiterating the issue, I was told that the sandwich was made to be eaten immediately (WHAT!). i responded by telling her that the timeline wasn't even 2 hours after buying. She then asked me for my credit card number in reference to the purchase. She wanted me to write it down for her. NOW THIS REQUEST IS CRAZY! I tell her, "Thank you" but "no thank you" and walk away. She tries to adjust her response but it's too late for me. May 22, 2026 I call back to Kaiser Vallejo and receive the same phone results (3 calls/no results). After three times of calling, long ringing and then phone picked up/hung up, I call one more time. This time the operator directs me to call the director (Jonh Healy) I complete the phone call and call Mr. Healy immediately. I was met with a voicemail and left a detailed message of the problem with contact number. I now await a callback.