We attempted to use their services at San Francisco but when we were almost at the location, it…read moreturned out they do not have a shop there, despite appearing in Maps and on their website. We headed to their physical shop in San Mateo, which had been mentioned in the chat. When we got there we realized it had been closed earlier. We got told by call that they had a family emergency. It was later by chat when we got offered the pick up service as solution. But we didn't use it.

Fast, painless fix -- highly recommend! Cracked my iPhone…read morescreen and was dreading the whole ordeal, but this place turned it around way faster than I expected. Walked in, got a quote upfront, and had my phone back looking brand new within the hour. Screen quality feels exactly like factory original, no weird touch sensitivity issues or discoloration. Staff was friendly and clearly knew what they were doing -- no upselling, no runaround. If you need a quick, reliable screen repair, this is the spot. Will be back if I'm ever clumsy enough to need it again!

Teddy was great!! I have a Samsung 10 and needed the battery replaced. No one else could help,…read moreclaiming that they could not get a battery. Not Teddy. He said he would have to order the battery. I met with him on the 6th of August, and he had my battery by the 10th, he let me know that it would take about an hour to replace the battery. I let him know that I would wait and would bring a book to read. I went in on the 11th and read my book, relaxing in the chair in the lobby. And, it only took 45 minutes! My phone is operating like it is brand new. He also gave me tips on how to preserve the battery. The location is a bit hard to find, but worth the drive from Belmont and time it took to find it. I am very pleased with the customer service and Teddy. [Easiest way to find him is to take Sneath off of El Camino.]

Fast, efficient, professional, reasonably $$, clean. I called, he was nice. I went in, he explained…read morediagnostic process. He called shortly thereafter. Easy online payment. Called back an hour or so later. Product repair. Easy as could be.

Great shop , very reliable and fast. I wish they were closer to my place so I could use it as my…read morepreferred go to shop.

Couldn't have had a better experience. Sean was extremely helpful and knowledgeable about my issue…read morewith my TV. He took care of it quicker than I could've ever imagined and the price was more than reasonable. Thanks Sean!

Dario's been a great help with my laptop woes! Twice now, I came in asking for assistance after my…read moreown (amateur) attempts at troubleshooting have failed me. Between those two visits, Dario has replaced the laptop's faulty hardware and made fresh installs/reinstalls of the OS and drivers, all while keeping my files safe and backed up each time. His knowledge in gaming laptops makes the service valuable to me, as someone who primarily uses them and is well aware of its caveats for gaming. The way that the service was all seamless like it was nothing is a testament to both the skills and professionalism Dario exhibits. He's also been accommodating with the payments and pickup times, providing solid communication throughout, even offering support over text in case I need help again and the troubleshooting can be done at home with no extra cost. Overall been a solid experience, and I'm glad to have someone nearby that I can count on for these services!

I recently found this business on Yelp, and I'm very happy with my choice. My computer got a virus,…read moreand I had extremely important information on it -- all my business files and financial documents. I was very afraid to bring it to someone I didn't know. But from the first minutes of meeting Dario, I felt safe and confident that I could trust him. After a quick assessment, he provided a detailed explanation of the issues with my computer. The next day, everything was fixed at a very reasonable price. I called him several times afterward to verify some information, and Dario answered right away each time. I am very satisfied with the service and highly recommend him.

Twenty months later, the battery they put in my Pixel 6A is still doing fine. I was having trouble…read moreplugging in the charging cable, so I brought it back. They cleaned the dirt and pocket lint out of the USB-C port (they have a microscope, so they got all of it), and didn't even charge me. Definitely my go-to place for phone repair.

My new spot for any device repairs. They previously did my daughter's IPad and they just recently…read morerepaired her phone. The people here are very friendly and knowledgeable. They explain in depth what issue is, how to avoid that issue from happening again and give great tips. Sell accessories and unlocked phones as well. They have couches to sit and wait inside as well. If you need a great quote on a repair make sure to stop by Tech Loop in downtown Menlo Park

Took my turntable in for a simple wire soldering on the cartridge. Cautioned them to be careful…read more Took 4 days. Soldering work was mediocre, but worse they damaged / destroyed my $250 stylus. They changed me $100 for a simple solder (wouldn't give quote beforehand). Explained what they damaged. No admittance of guilt or any compensation. Stay away.

I bought an LG tv from this business and it has been excellent. I had several issues that I…read morecouldn't figure out and they made home visits and solved every problem easily. Lakshmi "Latha" Natarajan is an excellent knowledgeable manager and is a lovely woman as well. She has an expert LG technician that is always on time and very patient

Took my bose mini link speaker into fast repair for battery replacement , owner was both honest…read moreand very helpful in checking my charger and found it was my charger not the battery. He spent a lot of time with diagnosis and even re-screwed the battery back in which required a special took. Definitely recommend and will use service in the future.

Extremely poor communication and hard to reach by phone. Never got anything done by the dates they…read moregave to me. I brought 2 GPUs in to get fixed -- 1 just had a loose fan, and the other had a firmware issue. Took over 2 weeks for them to get the GPU fan fixed (if it was fixed before then, they failed to contact me to let me know). On top of that, when I took the GPU out of the box, I noticed it was damaged! The tech obviously had dropped it and didn't think it was necessary to tell me! What a way to leave a bad taste in my mouth--lost my trust immediately at this point. We're already a month past when I first brought them in, and I'm STILL waiting on my other GPU! Frankly, I think I'll be going in tomorrow to get it back. I've sent multiple messages through Yelp when I've been busy at work, and they just leave me on "read" with no reply. Do NOT bring your stuff here. They will tell you that you can reach them whenever you'd like--but that definitely wasn't the case for me. You are going to have to do all the work on your end if YOU want an update from THEM. Thinking back, they never even had me sign any type of paperwork for repairs / services. Big red flag to me after seeing they damaged one of my GPUs. Will update this review more after I get my other GPU back. What a letdown..

Excellent friendly- No BS phone repair!!! Ask for Hai!! He's very meticulous, steady hands, and in…read moreless than 30 minutes, my iPhone 12 Pro Max is brand new with a working screen!! Nothing wrong with my phone, just that stupid Apple upgrades don't want to be compatible with my old iPhone 12 Pro Max!! I don't want to buy a new phone when mine is working fine!!! No need to pay for monthly subscription like some Other BS phone repair shop just to get me into a monthly subscription fee. You'll be happy that you don't need to buy or upgrade to a new phone. Just replace the screen and your phone is like brand new!! You'll be glad you came here first!!

Great service with Hai! Called and fixed my phone in 15 minutes. Very satisfied and will return for…read moreany phone needs!

After several attempts to have my brand new printer work, I was referred to Rob Stone. I called he…read morecame out quickly and after 10 minutes he achieved what no one else could figure out. He is courteous and very knowledgeable. If you need assistance with your technology he is definitely your guy! Thanks, Rob! I can finally use my printer.

Had a HP Laserjet 4100 that I called around to other local shops and then called Stone Systems…read more Rob quoted me about 20% lower then the Lowest quote AND was onsite repairing my printer within 2 hours. Now I'm up and my business is running again...good job guys. Lee

I have used John for over five years. John gives prompt expert service. He evaluates the…read morehandpiece and does just want he needs to do to restore the handpiece to top shape. Sometimes just new O rings, sometimes a complete turbine. Its nice to work with great running handpieces. John is a valued member of our Dental team !! Charlie Carter

I have written the Handpiece Surgeon a review a few years back under my personal Yelp account. I…read morewanted to write one for him as a dentist customer now. I have used John's expertise and services for probably close to 13 years now. He is the classiest most honest handpiece specialist out here. He knows what he has and what he can and cannot do. We have great handpieces but they do act up once in a while. I know who to call. He has great service...same day pickup and is quite efficient with his work. I also am amazed by his brilliant loyalty service. There have been numerous times where something is askew with a handpiece. I call John and he brings it back after picking it up in a very timely manner. If it's an easy fix and he's serviced the handpiece before... sometimes he charges a nominal fee or even he's done some quick repairs for free. HOW RARE is THAT? You do not see this anymore during our current times. The HANDPIECE SURGEON is one of a kind!