I've purchased both of my MINIs from Mini of Alexandria, and I can't recommend them enough. Yves…read moreBadjit has been my salesman each time, and he is truly outstanding. He always goes the extra mile to find manual transmission cars for me--he knows that's a deal breaker! Each experience has been seamless, and he's consistently helped me find the perfect MINI. I'm incredibly grateful for the care and support he provides. I love MINI as a brand, but I especially love Mini of Alexandria. The entire staff is friendly, professional, and extremely knowledgeable. I'm definitely a customer for life.

Sol in sales was great! Very responsive and made it easy to get my dream Mini Cooper! Ilya was very…read morepersonable and made the financial portion seamless! I traveled from Maryland and would definitely do so again!

Wow, these guys must be the last honest auto shop in America. I took my 2015 Porsche Macan S there…read morebecause when I took it to Porsche of Arlington, they quoted me $4500 to fix a leak in the a/c back in May. They drained the Freon without asking and make it difficult to put back in. I took to Freddy at Springfield and he charged me $200 bucks or so to refill it and said, come back in 3 months and check. Guy saved me thousands and the car is blowing cold air! Will never take my cars anywhere near else.

This place is the best!!! Freddie and his staff can always be counted on to take care of all my…read moreauto needs. I was looking for a used BMW. To make sure the auto was a good fit for me Freddie interviewed me about my driving style and needs. Shortly after that I became the proud owner of a BMW x3. It is great having a mechanic you can trust.

Great dealer! Fair price. Aryan and Leandro were great to work with. Friendly and made the buying…read moreexperience easy. Good guys. I appreciate their help with trade in and financing. I will keep these guys in mind when looking for a vehicle.

Salesmen, finance processing guy and manager were all super friendly and made the entire process…read moreeasy and painless. No hassle or pressure to do anything! Highly recommend.

Don takes huge pride in his work and in his treatment of his customers. He will not overcharge or…read moreplay games.

I've trusted Don Allen Service Center with my older BMW for years, including before we moved…read moreoverseas and again after returning to Springfield, VA--and they've been consistently outstanding. Mr. Allen always makes time when something urgent comes up, which is incredibly reassuring. What I appreciate most is his honesty: he never tries to upsell unnecessary work and always provides clear, fair estimates for what actually needs to be done. It's rare to find a business that combines skill, reliability, and integrity so well. I highly recommend Don Allen Service Center to anyone looking for top-quality service from people they can truly trust.

Exceptional service delivered today. I brought my VW Touareg in for a State Inspection, and the…read moreprocess was seamless from start to finish. Rhea, Greg, and RJ consistently demonstrate exemplary customer service and professionalism. Additionally, Kirk in Parts remains an invaluable resource whose expertise and support are always appreciated. Their performance merits formal recognition. Thank you, Karen Radley VW Service.

We brought our VW Tiguan in for an oil change today and were thoroughly impressed with the service…read more Our service consultant, Kevin, was especially outstanding--he was courteous, attentive, and went above and beyond by offering us a promotional coupon and a free tire rotation, which we greatly appreciated. While waiting for the service to be completed, I went shopping across the street and ended up purchasing a 6-foot olive tree. The dealership truly exceeded expectations by sending a car to pick me up. The driver not only helped me carry the tree from the store but also carefully placed it in the car. Upon returning to the dealership, he even helped transfer the tree into my vehicle. The entire team's kindness and thoughtfulness did not go unnoticed. A big thank-you to everyone for making this experience so seamless and pleasant!

I had an amazing experience here. From the moment I walked in, everyone was so welcoming and made…read moreme feel comfortable. The whole process was so much easier than I expected, and I never felt pressured or rushed into anything. They took the time to answer all of my questions, explain everything to me, and make sure I was happy with my decision. I really appreciate how kind and helpful everyone was throughout the entire experience. I would definitely recommend them to my friends and family, and I'm so glad I chose to come here!

Do not purchase any vehicles from this dealership. They are not honest with the customers. They…read morewill tell you the vehicles go through a thorough check with a mechanic, this is not true. I purchased two vehicles on the same day and while driving two hours back home one of the vehicles started having problems. I called the dealership left several messages. I sent pictures to them with no responses. They ignored every message. I tried to call about my license plates because the temp ones had expired. The saleman was rude to me and he didn't even allow me to speak. When I received the plates the DMV information was incorrect. Most times when I called there was one salesman that gave me a different name constantly and he even tried to disguise his voice and hung up on me. They are very unprofessional, the general manager, Ali Nusraty does not do his job as a manager. All he cares about is selling a vehicle. Also, read the contract thoroughly they want you to wave your rights to a trial in court because they know they are selling you vehicles straight from the auction to the lot without doing any checks under the hood. This company has caused me stress and a lot of money. Please spend your hard earned money some place else.

In the last 2 years I've been to this dealership to test drive and get pricing for a new car. Both…read moretimes I meet with Roland Z. And both times he was well informed, helpful in making suggestions to give me better options (even when they might mean less for him) and honest. Both times I received fair pricing from the start without having to haggle or feel like the dealership was taking advantage of me. I highly recommend the sales department of this dealership.

Generally good years ago tho many mechanics/techs seem to come and go which means there is no one…read moremechanic that knows/works on your car. Expensive as is a Acura dealer. Generally prompt service. But, I recently had a passenger window replaced. A month or so my passenger door actually almost fell off as a number of screws had fallen out causing the door not to close properly...then weeks later it wouldn't close at all as the door had completely dropped down. I returned to the Acura Repairs and explained the situation and showed them how the door literally was falling off. The manager said they did not/would not repair the door (and, of course denied their mechanics had not caused my door to loose the screws).. And, recommended that I go to an auto body shop to have it repaired! So, I went home, looked up 2004 Acura on the web and what do you know, several sites popped up: Acura Parts and Acura Club. The guys were so helpful, others advised me that I needed to buy the size of the screws, also the particular screw driver. I ordered 4 screws at the cost of $8.00 (four dollars was the postal price). In a few days the screws arrived and my husband just screwed the passenger door in place. It all worked out beautifully....but wouldn't you have thought Acura Dealers would have had the expertise to have done that? Zero stars for my last visit as I have lost trust in their ability to do what's right!!