They couldn't figure out what was wrong with my Jeep. They spent half a day with her, but nothing. But they didn't charge me for anything, and fixed a couple small things that fell under warranty. That's good stuff right there. Sure they offered to fix my brakes and fluids and coolant and etc., but they didn't charge me when I declined all that. Thank you Mike and staff. And the no-nonsense woman at the desk. I'll come back if a big problem arises. read more

I went out there to buy a new car. The sales rep and the manager went over the numbers. We went home to think about it. I called back a week later and asked if he could honor the deal, he said that more or less he could. Drove in and the car now was several thousand dollars more expensive. He blamed it on that the loyalty number had gone down but that only made up a small part of the price increase. Left the place, went up the street to the next jeep dealer and bought a brand new jeep and saved a few thousand. I ended up wasting half my Saturday but in the end it worked out because by avoiding to buy at this place I literally saved thousands. read more

I wanted to give this place the opportunity to not have me place a review that was a one star twice, once with the lady in accounting on 2/24 at 10:20am and second with Peter who I spoke with yesterday 2/25/25 At 8:29am. I was told that it's the end of the month so I won't be able to get a response quickly due to how busy they are. I don't like that, it's not a response I will accept. Here's the review from my husband in which the issue needs to be resolved. We've contacted the better business bureau becuase this involves a refund requested and left with an injury. Here we go: I have been a loyal customer since 2016 when I purchased a brand new 2016 Cherokee with 10 year service plan. The past few times the service has gotten progressively worse up until when I brought my Cherokee in for a routine oil change. Started off friendly with Peter and all seemed to be going well, until I was told my car was "ready." It was still upstairs when I was called so they still had to get somebody to bring it down. Upon getting in and starting it up the battery light stayed on and power steering was immediately inoperable as I did a circle around the driveway. I brought this to the attention of Peter who took it to be looked at. After about another 45 minutes I was told the battery was dead and would be $500 to replace. (Battery was purchased less than a year and a half ago.) on the inspection form there is no mention of battery issues and actually shows that it tested ok. I refused to pay for the battery and actually took an over to and from the closest auto parts store and bought a new battery. I did not have a socket extension and asked the service advisor if I could get a hand, which did not happen. I was able to replace the battery as it is not a difficult job but got a few cuts on my hands because I did not have the extension bar. Once the battery was replaced, car started up perfectly fine except that I had a low oil icon light up. I was there for an oil change. Talked to the service advisor and let him know I wanted to talk to his boss. Brandon. He filled my car with a couple quarts of oil in the parking lot. I informed him that I believed that they had shorted and ruined my battery while working on it. I was at the dealership from 9am until after 3:15pm (for an oil change) and was late to picking my kids up from school. I called the next day and was eventually told I would be reimbursed. Still have not been reimbursed nor have I received a response from anybody since February 7th when I was told by the service manager a check was being processed. I have prepaid for service up until August of 2026 but I cannot trust them with my vehicle any longer as they do not even have the decency to return a call or email after almost ruining my engine from doing an improper oil change. I do hope that you all can assist us really soon! read more

Farrish Chrysler Jeep Dodge Ram - Car Dealers Near Me - Fairfax, Virginia

Bought a 3 yo used jeep about a month after purchase was hearing a lot of noise underneath the car. I set up an appointment and brought it. What a great experience. Dropped off and was called 2 hours later. The had 3 things to fix , all under warranty. Said the should have the parts and ready to go by 5 pm same day. Called right back and said one part was not coming until the morning. Calle me again the next morning and said it would be washed and ready at noon. I was there at 12:40 and picked it up. Could not have asked for better service. read more

I bought a new Grand Cherokee, paid cash. They are charged me transportation two times.

-Warning to those with children or who care for their cars- Handful of scratches and dings, 400 miles unaccounted for, a bottle of urine, several bottles of alcohol, several lighters, cigarettes, and women's lingerie. ^^^That is what you have to look forward to if you plan on doing business at Farrish. We leased our brand new Jeep from Farrish and took it in for tire replacements (which they also FAILED at doing correctly) and now somehow find ourselves in the following situation. In February we purchased 2 tires from Farrish without incident. On April 5th, we purchased two more tires: they were not balanced or inflated properly. Tire grease was left all over rear wheels and tires, the aluminum weights were haphazardly glued in obvious places on the open face rims (do we understand the point of these rims?) and the previous weights were scraped off sloppily and, in a fashion, causing gouges to the finish of the rims. There were other issues but I won't bore you with those details. Farrish offered to have the tire weights repositioned, the rims cleaned/touched up and the car detailed. We accepted not knowing they would keep my car for a MONTH. Upon pick-up, the rims were destroyed but that is now one of the least concerning variables. When we opened the door to our Jeep, the first thing noticed was the smell of cigarette smoke. Upon opening the rear hatch a water bottle full of urine and cigarette butts, two containers of alcohol (a canned mojito and a fireball shot mini), a package of cigarette lighters and some sort of fishnet paraphernalia was found. Then, in the backseat, in the pocket behind the passenger seat, another cigarette lighter and another piece of lingerie was found. This is where a child sits in the vehicle! *skipping the details on the body damage to the car as this is long and I don't want to bore you* And, as if all of this isn't enough. We have now realized there are about 400 miles unaccounted for during the month the vehicle was in Farrish's possession. Oh, and our mats were stolen out of the car. Farrish's response you might ask? One supervisor admitted it was either their servicemen or a third-party, and another blamed a homeless person. Their solution? To replace our mats and offer another detail... seriously?! How tone deaf can one get. Bottom line, RUN! This place is garbage and the staff are beyond incompetent. read more

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My husband and I had such a fantastic experience buying a car for our daughter here! Our salesperson, Han, was kind, attentive, and knowledgeable- he answered all of our questions, and kept us informed through the process. He was very patient, as he took the time to listen to what we were looking for in a vehicle, and when we expressed interest in a specific car, he made sure to point out the features in that vehicle that matched what we were looking for. It was a busy day so we were there for a few hours, and he checked in regularly to make sure we were comfortable- which wasn't difficult, as the showroom was bright and clean. During our test drive, Han chatted pleasantly with us, while also pointing out and explaining features of the vehicle and answering any questions. The finance manager was also very professional and took the time to explain each step of the signing process, making sure that we understood exactly what we were signing and what we were getting. Although we've purchased vehicles before and were familiar with the process, it was refreshing to have the finance manager lead in the explanations rather than wait for us to have questions. I think this shows a commitment to customer service, professionalism, and transparency, as taking the initiative to make sure we understood every aspect of the purchase shows that they confident in the quality of their vehicles and in their business practices- they have nothing to hide, and there's no "slickness" or deception/misrepresentation in their sales process. Everyone and everything was clear and aboveboard. Once the paperwork was complete, the dealership gave it a final cleaning (just to be clear- it was already very clean and we were quite happy with it, but they wanted to be sure it met their excellent standards before letting us drive away in it), and Han made sure we didn't have any lingering questions about the car and that we knew where everything was located inside and felt comfortable with it. He also followed up the next day to see how we were getting along and how our daughter liked it, which was very kind (she is still ecstatic!). Our purchase from this dealership was stress-free, comfortable, and very positive- I would highly recommend considering them for your next car purchase if you want a professional, low-stress experience- and ask for Han, he's great! read more

Great experience from first contact with Jeanie Denkler to delivery of my truck. She was extremely friendly, helpful, and made every effort to provide the best buying experience possible; a class act for certain! Manager Tameem and finance rep Uday were very polite and knowledgeable and all were mindful of my time, as I had the family in tow. Excellent customer service from start to finish. Farrish of Fairfax will definitely be my first stop when shopping for my next vehicle. Lastly, shoutout to the their detail shop, as my truck was absolutely spotless inside and out. Thanks to All! A-1 experience!! read more

Would not recommend they lack communication skills and I had to pay $300 diagnostic fee and they didn't fix the problems

This is very disheartening My truck sat for a week just to be told that a part I had replaced at the same shop had gone bad again. I asked if that was typical for a "new" Part only to be given the answer of it could have been bad gas or something else Mind you I had it replaced three years prior. then an additional 4k plus of work done to my truck there is no way the truck should have any issues. oh not to mention they quoted me @ 2600$ for the same exact work to be done . Good thing they didn't unplug my camera because I got a lot of good footage of my truck just sitting. I'm excited to go through all the footage. Please Please get second opinions this shop will rob you blind. I was told one time when I mentioned to one of the reps that I found the part online for 200 dollars cheaper the person asked me where I showed him and he proceeded to say our people have to get paid also. OH I FORGOT TO MENTION THE BEST PART AS I WALKED UP TO THE SERVICE AREA I WAS GREETED WITH A YOUNG GUY PUTTING UP HIS FIST LIKE HE WAS GOING TO FIGHT ME. read more

Farrish Chrysler Jeep Dodge Ram - This is what I was quoted remind you Most of the parts had already been replace and or checked. - Car Dealers Near Me - Fairfax, Virginia

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On my second Jeep Grand Cherokee from Farrish and they are hands down the best in the area for customer service. I will continue to be a loyal customer unless I decide to switch cars altogether. My only woe is that I meet the nicest folks here that get me in my exact car that I a looking for with my price and then when I come back to upgrade my car they are no longer at Farrish & I have to start all over again. I just recently found out my last sales person as well as the manager are both gone & this is second time this has happened. I hope next year when I go back that I will again be fortunate enough to have the same great service. Until we meet again... lol. read more

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Garbage. Had an appointment to see a car. Literally took a vacation day from work and drove 3 hours to the dealership. Only to find out they had sold the car 20 minutes before I got there. Clearly they only care about their pockets and not about customer service. read more

Title issues were fixed and taxes were paid for the vehicle and a blank check was nice. Also received more money for the trade in after several months. Thankful for the changes made. read more

Basem Saleh was awesome! He's easy to deal with, kind even when you're not buying, & courteous throughout the car buying process. I found Farrish through a few ways: Jeep's site inventory being spot on, social media forum reputation being supreme, and proximity to my home. Financing through victor who has years of experience in the DC area will be easy. He frames numbers how u need them to make the best decision for your family. Plus, he gave me helpful hints that are worth their weight in gold! I left there with 7 year extended warrant, maintenance and the 3-in-1 deal. I knew I wanted all that from my past exp w Jeep windshields, paint chipping, potholes, etc. it helps! Do not forget to cancel all this stuff if ur car gets totaled prior to expiration. And finally, none of this would've happened it if weren't for the sales manager Vinnie who is a Jeep guy. Knows his products. And knows that your time is extremely valuable avoiding the time suck that is usually the all day back and forth sales process. I was in and out, legit, 2 hours max. And in all fairness, most of that was me asking victor run numbers a few ways. I highly recommend Farrish and the sales team there. Contact me if you want more info. read more

Farrish Chrysler Jeep Dodge Ram - This is what I walked out with! - Car Dealers Near Me - Fairfax, Virginia

Ive come to this repair shop for anything from state inspection to major repairs. Do not expect for them to be finished with your vehicle any time soon. read more

The absolute worst place in the world. Incompetence at its finest! They will shoot your credit to 15 lenders AFTER YOUVE ASKED THEM TO ONLY TAKE YOUR CREDIT TO THE LENDER YOU ARE APPROVED WITH. THEN THEYLL PLAY DUMB AND BLAME EACH OTHER LIKE CHILDREN. And they'll pull it again the next day committing fraud once again. Luckily there is a record of everything from beginning till the end, and it will all be airing at a special episode dedicated specially to them. The finance clown acts as if he owns the place and literally looks & acts like a misguided, uneducated, rude and just overall upset at his life individual (yet all that might be true, he should leave those feelings at home and not take it out on the customers). The absolute worst place you can ever step foot into. Luckily we have a huge platform that will let a large audience know how they operate and treat customers but imagine all the regular folk they get over on. It's just so sad that in our day and age dealers can be this way and the top echelon of management keep these type of employees around. Speaks a lot about them as well. So my dear people please stay as far as possible away from this place. I tell you this much you've never ever want to go through what we had to endure with these people! PS... 1 star was the lowest option otherwise it be in the negatives, plus can't wait for our valued audience to add their input as well read more

Great working with Abel here! Was able to find the perfect car and complete everything smoothly

Koons of Vienna, it was a pleasure not doing business, as your unscrupulous reputation is deserved. Farrish Ram Jeep Dodge in Fairfax Circle are great folks. Like a lot of dealerships it's family owned, and when you're going to buy a car, do your research and negotiate a price you are satisfied with. My Ram Bighorn is from here, and a very pleasant transaction with no bs. Yet what keeps a customer loyal? Service! A lot of people don't go to the dealer for repairs, and that's well within your rights. Yet here I have a lot of confidence in the staff, and for basics they are almost always the lowest priced. Also the employees are exceptional, and haven't played the games other dealers unsuccessfully tried. I've got a lot of good advice too, and as I have an extended warranty through Mopar, they always are my first choice. read more

Excellent service, have been in coordination with Cierra Owens and she has been always taking the extra mile in providing all the help for my vehicles! Glad I went to this dealership for my purchases! read more

I don't understand why people are writing such terrible reviews about the Service department. I can't remember the last time I relied on the Service department of a car dealership to maintain my car. For that, I'd go to Hogan and Sons in Fairfax or a local mechanic with good reviews on Nextdoor! The Farrish "family" will get you in the right vehicle for your budget and lifestyle! I had visited two other dealerships in the area. I knew I needed to get a Jeep SUV after having my last car totaled when a Coyote Mustang rear-ended my Honda HR-V at a red light intersection. I had been given a Jeep from the rental car company after my accident for about a week. I just love that it feels like a solid case of car armor and that my lovely dealer showed me a "sportier" version of the used Jeep models they had on hand. I've rented an actual Wrangler from a Marine so I know they can be dangerous (higher center of gravity), but I also have good driving experience and don't make sharp turns. I've also driven my late father's Toyota 4x4 years ago and didn't like how long and truck-like the engine was, nor the braking and acceleration (and didn't take long to get in trouble with that one!) The Jeep has a very smooth suspension, a stop and go engine when braking, and simple intuitive car controls, which make driving feel more like a privilege and less of a hassle. I wouldn't trade this Jeep for any other car! Obsessed! And I thank the dealership team (and manager) for finding me the safest, most reliable vehicle for my needs! read more

Farrish Chrysler Jeep Dodge Ram - Car Dealers Near Me - Fairfax, Virginia

It is all about the money... On January 04, 2025, I purchased a 2023 Audi A4 from Farrish Jeep Chrysler in Fairfax. Working with my salesperson, and Mr. Uday, I was informed that the vehicle was in excellent condition and that two tires on the vehicle were replaced during the preparation of the vehicle for sale. I asked why the tires were replaced and I was told that the correct tires were placed on the vehicle to make sure that it would pass inspection and for safety reasons. One day later, the Maryland area had a severe snow storm and my son was coming down our street to pull into the drive way (driving less than 2 miles per hour) and nearly crashed the new car because the tires did not have the correct traction for the snow. Several days later, I took the vehicle to Audi in Silver Spring and I was informed that the vehicle had summer tires and the tires is what likely caused the sliding and informed me that they needed to be replaced with winter or all season tires. I immediately reached out to Mr. Uday and explained to him what had occurred. He told me they were not responsible for the tires and that there was nothing that could be done. I asked to speak with Used Sales Manager, who was rude and condescending while over talking me and not allowing me to explain the issue to him. Next, I spoke with the General Manager, Mr. Fawad. After several email exchanges, Mr. Fawad offered to change the tires for me at a cost of $1,000. I counter offered stating that I could only afford to pay for the wheel alignment and let them keep the existing tires on the vehicle to offset their additional expense, however my offer was rejected. I explained that I paid $4,000 down payment for the vehicle and can not afford to pay $1,000 two weeks after buying it from them with a known issue that they did not disclose and I did not cause. The vehicle is sitting in my drive way because I am too afraid to drive it in this weather and I do not have the funds to purchase the correct tires for the vehicle. This is a safety issue that needs correcting, but Farrish refuses to correct it because it will increase the recondition cost of the car and they wouldn't be able to recoup it. The facts remain--the dealership was aware that the tires were summer tires and we were in January and expecting inclement weather and chose to deceive me to get the sale by not disclosing this fact because they knew I would walk away from the deal or ask that they replace the tires because it is a SAFETY HAZARD ( not an inspection issue). In the end, they care more about their bottom line then your safety...so buyers be aware. read more

I have been a loyal customer since 2016 when I purchased a brand new 2016 Cherokee with 10 year service plan. The past few times the service has gotten progressively worse up until when I brought my Cherokee in for a routine oil change. Started off friendly with Peter and all seemed to be going well, until I was told my car was "ready." It was still upstairs when I was called so they still had to get somebody to bring it down. Upon getting in and starting it up the battery light stayed on and power steering was immediately inoperable as I did a circle around the driveway. I brought this to the attention of Peter who took it to be looked at. After about another 45 minutes I was told the battery was dead and would be $500 to replace. (Battery was purchased less than a year and a half ago.) on the inspection form there is no mention of battery issues and actually shows that it tested ok. I refused to pay for the battery and actually took an over to and from the closest auto parts store and bought a new battery. I did not have a socket extension and asked the service advisor if I could get a hand, which did not happen. I was able to replace the battery as it is not a difficult job but got a few cuts on my hands because I did not have the extension bar. Once the battery was replaced, car started up perfectly fine except that I had a low oil icon light up. I was there for an oil change. Talked to the service advisor and let him know I wanted to talk to his boss. Brandon. He filled my car with a couple quarts of oil in the parking lot. I informed him that I believed that they had shorted and ruined my battery while working on it. I was at the dealership from 9am until after 3:15pm (for an oil change) and was late to picking my kids up from school. I called the next day and was eventually told I would be reimbursed. Still have not been reimbursed nor have I received a response from anybody since February 7th when I was told by the service manager a check was being processed. I have prepaid for service up until August of 2026 but I cannot trust them with my vehicle any longer as they do not even have the decency to return a call or email after almost ruining my engine from doing an improper oil change. read more

Called in and asked for the cost of a key fob programming and was told $90 by the parts department, then $96 by the Service Department. (6 seemed reasonable considering what locksmiths were charging. Ultimately I show up and am informed that it is $209, which is double what they told me when I scheduled the appointment. Decided to walk away rather than deal with whatever upcharge game they were playing. Ultimately just wasting my time because I could get a locksmith to come to my house and do it for $200. If I need any future service I wont bother calling Farrish. read more

This is for the Sales and After Sales (if it even exists) department, not the service department: The after-sales service is terrible. A few months ago, I bought a used car at this car dealership, and before closing the deal, I noticed that the rear light was broken and had moisture inside it. I told the salesperson that the only thing I needed to finalize the purchase was to have that part replaced. The salesperson and the financial advisor told me not to worry, that they would change the part when I brought the car for service. I brought the vehicle for service, and they tell me that, since there is no document establishing that agreement, they won't change the part. I do not recommend buying a used vehicle at this dealership; they don't fulfill the agreements they offer. While the service representative is empathetic (and I appreciate that), there's nothing he can do at this point. I need a proof of what the salesman and financial representative told me before signing the contract, and this salesman is not answering the phone. I'll be reaching to the sales manager but at this point I don't think they are going to honor the agreement. I'm stuck with a blown tail light that will make my car not pass the inspection. read more

Several years ago, I would have heartily recommended this place, but somehow it's not the same. I do think the service on your car is t was good as it used to be. They always had little work stations while your car was being worked on. That's all gone now, and they want you to drop your car off. Since I have a suspicion slant, I always wonder if it's because they want to TRY to find something else, so they can charge more. But I guess everyone wants to go that now, read more

Excellent service! Uday is a great person with great customer service. I would definitely recommend.

The vehicle had a rattling noise under the hood of the vehicle and despite multiple calls to schedule a repair the dealership was unable to provide a loaner vehicle. When I did finally take the vehicle in they sat on it for 3 days with minimal updates on status. It was impossible to get anyone on the phone for an update on the vehicle and when I showed up at the service center to check on the status they told me the vehicle was ready and all fixed up. When I asked what the issue was they said the tires just needed air. Needless to say that was not the issue and I am now having to reschedule the repair with another dealership. read more

Joseph Kim is fantastic! 5+ Stars! He helped me *navigate the purchase of my new 2020 Promaster from the folks at Farrish. I shopped the whole country for two months, and they were the best deal. I live in Washington State and did most of this over the phone. When I flew in Joseph was at the airport to pick me up. He showed hospitality took care of me every step of the way. He has been extra responsive with a few questions I've had since then. Love the van! Go see Joseph Kim at Farrish! *The only reason I didn't give Farrish five stars is that they burry their freight fee under the fine print under financing. This will bump up their internet price $1500-$1700 depending on the vehicle. If you are simply trying to get a price you'd never see it. Their manager assures me that this what all the other dealerships do, too. This was nearly a deal breaker for me. Publish the price of the full price. I'd take transparency over, "but everyone else is doing it," any day. In the end they worked with me to make a deal that was worth flying across the country for. read more

Farrish Chrysler Jeep Dodge Ram - Car Dealers Near Me - Fairfax, Virginia

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Dealership completely ignored the safety recall concerns . I have emailed Chuck (service advisor) several times and he completely ignored my emails. Zero response from Chuck freeman & it's been weeks! Joe Clizbe finally responded to my email but wasn't helpful either. I will never return to this dealership, the negative reviews on Yelp speak volumes!! read more

Worst place I've been to in years. I just moved into the area and have been car shopping at a few dealerships. Never drove a jeep Cherokee. Was not a bad car enjoyed it test driving it. This is were everything went down hill. The dealer Moe asked me if I was going to finance with them. I told him no I was going to finance with my bank. He comes back with an out the door price which he added an extra $1500 because I wasn't going to finance with the dealership. I got up and walked out the door. This place does shady business I would never buy a car there or take it to be repaired there read more

Basem Saleh was great to work with. I went to a bunch of dealerships looking for a car and got lots of high-pressure tactics, but not Basem. He made it fun. I was looking for a Challenger and he road around with me and seemed to enjoy the car as much as I did. In the end, I couldn't find what I wanted in inventory and he helped me order one. When I became unhappy about that process, Basem went to his sales manager and they let me out of the deal without a hassle. These guys are different and simply better to work with. I keep checking their inventory for the car I'm looking for as I'd actually prefer to buy a car from them than the other dealerships I've visited. I see the reviews about the service department, which I can't speak to, but the sales department is as good as you will find in car dealerships. I'd suggest if you are in the market you go talk to Basem. Even if he doesn't have the car you are looking for, it will be a much more pleasant shopping experience than you may be used to with other dealerships. read more

Don and his team were so amazing! I came in on December 1 dealing with an issue with my current Jeep. I needed to get two batteries replaced and I had recently just gotten them replaced. So when they told me my total for all of the repairs on my current jeep was going to be over $2000, I decided it would just be best to try to trade in my jeep. Don was super helpful and understanding throughout this whole process. He was super patient and explaining the process to me about my trade-in and how to go about getting For the newer car. He showed me a plethora of vehicles, but I ended up going with a brand new 2024 jeep grand Cherokee. I told him how I didn't know if I would be approved since my credit wasn't in the best shape, but him and his manager did everything they could to give me the most for my trade-in, and give me the best Financing they could at the time. They ended up giving me over 2K more for Johnny (my old jeep) just to help me out. My finance rate is stupid high, but that is due to no fault of anyone, but my own. I have plans to refinance, and the finance guy there was super helpful and telling me the best time to refinance, and how much time I would need to wait to do so. it was the holidays, and it felt really great to have such a great team have my back during this pretty tough, but ultimately the best decision I think I could've made! I am super happy with my purchase, and grateful for the amazing team, they have there at Farrish ! I'm not really sure why there are so many negative reviews, because my experience has been quite the opposite. Even a week ago I didn't know how to put air in my tires and was scared to damage them. Don took me to Wawa and showed me exactly what to do and how to do it! Admittedly I felt kind of stupid, but it was so sweet that they were still willing to help me even after my purchase. He follows up on a regular basis to make sure I have no questions about my new vehicle, and checked up on me the day after. I am so happy that I came here when I did, and did business at Farrish! So thank you, Don and team. You guys are the best! I should also mention- for the service department Cierra was helpful as well! She was extremely communicative when dealing with Johnny and his many sad battery issues . read more

Farrish Chrysler Jeep Dodge Ram - The White Wolf - Car Dealers Near Me - Fairfax, Virginia

Mo and Jesse we're extremely helpful and pleasant to work with. My appointment was at 10 and I was out by 1:30-2 with a new vehicle. Satisfied with the purchase so far. read more

I believe his name was Brandon one of the service managers help me out today very professional very understanding and if you need anything, you should definitely talk to him before anybody else. He knew what I was talking about before I even name the vehicle I had. read more

Michael Oh is the man! He's as good as it gets. I recommend him 100% of the time. Michael took the time to understand what I wanted and then looked for the perfect Jeep for me. I've dreamed about this jeep for decades and in a month, he had it for me. I contacted several dealers, several buying services, even tried USAA. They were nothing compared to Michael. I'm in now, getting a quick service, and he's treated me like a real human being. Just good people. Ask for Michael, he'll find you what you're looking for and treat you honestly. read more

Farrish Chrysler Jeep Dodge Ram - I want to put a thank you out to Michael Oh at Farrish Jeep. His attention to detail, patience, and care, led me to a perfect Gladiator. - Car Dealers Near Me - Fairfax, Virginia

Very nice experience buying a 2023 Ram 1500 pickup truck. After having an awful experience at Lindsay Dodge in Manassas on Saturday, I was sooo happy to skip the games and schemes at Farrish. Saad and the finance guy were great. Got to a good price and, surprisingly, exceeded my target on a trade-in. read more

If a 0 star could be given. Save yourself The trouble and go somewhere else. Do not Use their service department. Full of scammers. My ac blew, dropped my car off, and they broke my glove box in the process and see refusing to refund my money. Instead their service advisors and managers are hiding and saying their customer don't matter. It's all about money for them. Beware !!!! Thanks Joe - service manger Thanks Charles - service advisor Thanks for breaking my car :) o read more

This is for the SERVICE DEPARTMENT ONLY. We had a great experience buying our car from Mo at Farrish . Just the service department when you bring your car in is terrible. You can not get a straight answer. They have said work was done to our car then someone else there says it wasn't done. They have a random "SHOP SUPPLY COSTS" even for diagnostic problems they have caused. No one can seem to explain the "SHOP SUPPLY COST". We have been charged twice for it even when there hasn't been anything to dispose of. They are friendly when you call to make the appointment but not so friendly once you are there and are sometimes plain rude especially the service manager Andrew. It used to be delightful there and I had great experiences but the last 2 times the service has gone down and is terrible. I would definitely NOT recommend getting your car serviced there. read more

I brought my vehicle in knowing exactly what the problem was... their diagnostic came back with 14 points that needed attention - none of which were the issue I brought it in for.. including wanting to replace an aftermarket upgraded tie rod and drag link I had literally just installed to replace the crappy OEM one. I had to persuade them to fix the one issue that was the actual problem. When the finally looked at it, and did the replacement of the defective part (transmission cooler and lines) the labor charge was about twice the amount of time most websites estimate it should take. That being said, it looks like they did fix the problem. Again though, they would have never touched the issue if I hadn't insisted that that be the one they work on and not all the other stuff they were pushing which, to me, feels like they were just trying to upsell a lot of unnecessary things to pay the bill. For example, $94 to tighten the windshield wiper arm on the rear of my jeep? No thank you. The other thing is that they are available a text message to read it had a service on my bill that they told me they weren't going to do, but which the service advisor thought they had done; I get that communications mistakes happen, but if I had not verified that they didn't do it, they would've charge me another $300 for something that didn't do. Bottom line is that probably not the best place to go if you have anything seriously wrong with your jeep and don't know what it is because they won't try and talk a bunch of stuff on there. Again though, I'm literally driving back from the shop right now so we'll see how things hold up but at least the issue has been repaired. read more

Warning: Whatever you do avoid Sierra the service advisor. Also there was a heavy Hispanic guy that just was very very rude when I pulled my car up the the service lane. They absolutely suck! I am a former sales and finance manager at a CDJR dealer and from what I've experience I wasn't served at the highest level or even close to it. Avoid avoid avoid. Give the Koons Jeep in Tysons a shot. They'll treat you better! read more