My father spent about a week at Genesis for physical therapy after an illness and we found the…read morestaff to be friendly and helpful, the food very good, and the facility clean and well managed. Everyone here was very nice and we had a good experience as Dad completed his PT and got back on his feet.

This place is so seriously understaffed that it forces poor quality of care for patients. I have…read moretwice waited as much as an hour for a nurse to respond to my call button. For parts of two days the call button system was shut down for repairs - with no warning given to patients. I think most of the staff have their hearts in the right place; they simply cannot care for us all. I have hired a private duty nurse to come in daily to check on me, as a form of self preservation. Only one more week to go!

You guys see that ambulance. Put your love one in there and you see them daily. At one point the…read moreambulance came for one patient and 45 minutes later came for my mom. I'm telling y'all DO NOT SEND YOUR LOVED ONE THERE!! This place is the reason my mom is dead! Only reason it's getting a one is you can't write a review.

It's difficult to thoroughly rate a place which I only visited daily and did not stay, but I can…read moresay this place made my father healthy and whole again and sent him home to live his normal life again. After a major foot operation, my dad could not walk without assistance. My mother couldn't lift him and without any in-home care, he needed to have a place to provide daily physical therapy, medical assistance and meals. Heritage Harbour Health & Rehabilitation Center is located near the Annapolis Mall and Riva Road, off in a secluded wooded area. It is very convenient. The rooms are shared with two people and a small curtain between the beds. The TVs are small and somewhat old. The TV channel is the Baltimore channel line-up which was difficult for my dad since he is an avid Washington sports fan. There is WIFI but it's not that reliable. The PT facility looked great. That's what it's all about. The therapists were very friendly and committed to getting everyone healthy. After my farther was sent home, they continued to visit his home and help with daily PT. Before we knew it, they arrived to pick up the wheel chair, walkers and everything else. Now my dad is walking about as good as new. Overall, my father never said anything bad about the place but was obviously happy to get home.

This company came thru for me at very short notice. Sue provided superb pre and post-operative…read moretransportation required by a medical practice. Reasonable pricing and reliable service.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

In a previous review I failed to mention the excellent therapy staff at Cadia Healthcare. My…read moredaughter came there with a stroke and needed Speech, PT, and OT. Much appreciation to Mrs. Andrea and her therapy staff, they did an excellent job helping my daughter to walk, speak and to do cognitive activities again. I am grateful to them all. I would definitely recommend them to anyone in need of their great services.

I'm am surprised this facility is still open. My relative was there and received very poor care…read more There was little to no communication. They moved her to a room where she could not communicate with her family and none of the staff would take our calls. I had to contact the Office of Aging who assigned an Ombudsman before I started getting any insight. When we were able to ask questions, the senior staff lied and tried to cover their tracks. They provided no safety for my family member who was constantly harassed by another patient with Dementia. Based on recommendations from the Office of Aging and my attorney, I brought my relative home to recover and she is doing exceptionally well. The Annapolis facility even lied and posted her profile on their website as a success story (without permission) and lied about her success there. I would not send my worst enemy to Cadia of Annapolis.

First the staff is very rude. When you tell a family member I can't help you because that's not my…read morepatient. That is never the answer. The roaches are insane in this place. Visiting I stepped on at least 10 roaches in 20 minutes and nothing is being done about this. Clothes and personal items go missing any nothing is being done about it. I don't not recommend this place.

My issue with this facility is not regarding the level of care, but rather anything to do with…read moretheir business office (not the one on site, but their main office in NY). The entire process has been painful, and time consuming because of their incompetence. They have overdrawn my mother's account not once but twice resulting in overdraft fees due to their mistakes. They have neglected to enter important documents into their system, and they have repeatedly given me wrong information. Save yourself the hassle, find another place for your loved one.

Once I was finally brought back into the emergency room treatment area, the doctors and nurses who…read morecared for me were excellent. They were compassionate, attentive, professional, and I truly appreciate the medical care I received from them. Unfortunately, my experience before being seen was extremely concerning. I arrived around 1:50 AM experiencing severe pain radiating from the front of my body to my back, along with chest pain and difficulty breathing. I informed the registration staff that I was in excruciating pain and could barely speak because of my condition. Despite explaining my symptoms, I was told I would have to wait because several people were ahead of me. I then remained in the waiting room for approximately three to four hours while my condition worsened. During that time, my pain became unbearable, my breathing became more difficult, and by the time I was finally called back, I could barely walk or breathe comfortably. I understand emergency rooms can become busy, but waiting hours while experiencing chest pain, severe pain, and breathing difficulty was frightening and unacceptable. My concern is not with the medical staff who treated me once I was admitted, but with the registration and wait-time process. I strongly encourage Luminis Health to review its triage and patient reassessment procedures to ensure patients with serious symptoms receive more timely attention and care. I also ask that this feedback not be met with a generic response stating that the matter will be reviewed. Concerns regarding emergency room wait times and triage procedures are clearly ongoing issues, and patients deserve to know what meaningful changes are actually being implemented to address these repeated complaints and prevent similar experiences in the future. Thank you in advance for providing a meaningful and transparent response regarding how these concerns are being addressed.

The quality of care my mother received was outstanding. She stayed for six days, and the care she…read morereceived from her nurse, Hazel, and Patient Care Tech, Stephanie, was amazing. They truly made her stay comfortable and pleasant. She raved about them and insisted that I leave a review to show how much she appreciated their kindness during her extended stay. So thank you, Stephanie and Hazel, for making her time in Room 608 such a positive experience. It means more to me than you will ever know.

Ginger cove has always been a great place…read more The food they serve here is like none other. I had the luxury of meeting one if there chefs Chris. Chris has an extensive background in food and creates just incredible dishes. I just wish they would allow more freedom to him to allow him to create healthy tasty dishes for the tenants and my relative that lives here.

This is a terrible place for an elderly person to live. Do yourself a favor and do not move to this…read moreretirement community. They treat the residents terribly and they will prevent you from seeing your loved one. They don't want you to see how unhappy your Mom and Pop are .

I chose Fairfield rehab and nursing to go to for prolonged intravenous antibiotics. I have been…read morehere over a month. Have 3 days to go and the rehab center moved a long term nursing patient into my room, without notification. while there are other rooms still available. The social services employee refuses to help me with medical assistance to pay for my stay her, and admitted to not knowing how to do it. When I found out I was receiving a roommate, I went to the head of admissions, who admitted that since my Medicare stopped paying for me they were moving this patient into my room although there are still rooms that are empty here. I gave 3 stars only because there are some really good nurses and aids here and the food is good. I find that this place is only about the money. The admissions person stated out right that this is a business. I thought it was a service. I won't recomme ,.

Terrible. Staff was nasty and unresponsive. Didn't respond to call buttons in a timely manner. The…read moreshower felt like I was being water boarded I had to beg for a shower. Left sitting on toilet for 40 minutes.

Absolutely a terrible place to place to place your loved one for long term care you probably have…read moreheard of nursing home nightmares well this is that place. My mother got a stage 4 pressure ulcer (bed sore) that ultimately cost her her life. Now this place next to hell along with the administration has filled bankruptcy to avoid standing up for there wrongful death and personal injury claims ( which are very very many) shame on everyone associated with this group. If you are a self respecting person and work for this company you should look in the mirror and get out of there.

The rehab & physical therapy aspects of this center are very good. The cleanliness, staff…read moremotivation, food, and overall patient care is very poor. Don't send a sick person here and make sure a family member can be available and visit often to act as the patient's advocate.

Steve and his team at Kinetic Physical Therapy do an amazing job. Very Knowledgeable, patient and…read morecompassionate. Results exceeded my expectations. you'll be in good hands literally, at kinetic physical therapy.

Steve is a friendly, energetic extrovert who is really good at what he does. I came with a…read moreprescription from an orthopedic surgeon for therapy for a painfully stiff neck with very restricted range of motion. After a few weeks of sessions at Kinetic under Steve's supervision and doing homework exercises he assigned the neck was much better and so was my posture.