My boyfriend and I spent the day furniture shopping, which is always an adventure! We visited a few…read moredifferent furniture stores before stopping at Bob's, and the difference in customer service was night and day. Kyle helped us, and he truly went above and beyond. I honestly felt bad because I had him running back and forth across the store for nearly two hours, and he never once seemed bothered (I was definitely the one who needed a break!). He was incredibly patient, knowledgeable, and genuinely wanted to help us find exactly what we were looking for. One of my favorite moments was when he used the shirt he was wearing to help us color-match a rug to the couch we purchased because it was almost the exact same shade. That's the kind of extra effort that really stands out. Overall, we had an amazing experience at Bob's. If you're looking for exceptional customer service, great quality furniture, unbeatable prices, and fast delivery, I can't recommend them enough. We'll definitely be back!

I went into the store six months ago, asked a sales associate to help me find a couch that was not…read moreelectronic because we have no outlet for it. I walked out of the store with an electronic count on order. Once I realized the mistake, I called the store. They had no live person to contact, so I had to drive back to the store to cancel the order. The sales person acted rude to me as if it were my fault, even though he was the one that recommended it to me and failed to mention that it had a charger inside the couch. I then went back and ordered two more pieces of furniture: a couch and a chair. The couch was delivered the following week, and as the movers brough it up the stairs, they damaged the underside. The chair, however was supposed to be here within 4-6 weeks. That was a month ago. The salesperson (who will sporadically respond to my text messages) told me last week that it will be another 7 weeks. I checked in a few days ago and still haven't received a response. And if I call, I can't reach anyone in person. The only person who has actually provided good customer service from this location is the ACIMA team.

I came in looking for a bed frame and was not disappointed! They had a nice range on floor and had…read morea catalog I can order from if I wanted to look at more options as well. The frame I got was $400, which is such an amazing price for the quality! A very similar frame at a different store I looked at was around $120 more expensive. I was able to get same day delivery and they came 2 hours earlier than expected, which was so much appreciated! They brought my frame and box in and assembled it in less than 10 minutes - this is without charge too! I'm so happy with the quality and service provided! Will for sure come here again if I'm ever looking for more furniture!

I highly recommend this establishment for home furnishings. I was immediately helped by Lee as soon…read moreas I stepped in the store. My purchase was smooth and he worked with my husband and I. 5 stars!

My furniture is still in good condition and loving It also fits in my house You did a great job…read morewith me purchasing the furnitures

I originally posted this in 2019, but I'm posting it again because I still feel hurt by what…read morehappened and hope someone can offer advice. This was the worst furniture-buying experience I've ever had. My mother and I purchased more than $6,000 worth of furniture. During the purchase, two employees each asked me for about $65 for their services, and I also gave approximately $1,700 in cash that never appeared on my receipt. There were so many items that I couldn't calculate the total myself, and I was told the cash would later be applied to the credit account I opened through their financing partner. I was also told I couldn't use my Bank of America credit card. Later, I discovered that the cash payment was not listed on my receipt and had not been credited to my financing account. I contacted the store many times, but I was told they could not locate the funds. To make matters worse, they delivered an old, dirty bed to my home. When I complained, I was charged another $100 for a redelivery. The delivery also left a hole in my house. When I called customer service, my experiences varied. Some employees were polite but said they couldn't help. Others hung up on me, and I even had people laugh at me while I was trying to explain what happened. I don't remember the exact date of the purchase because it happened years ago. I initially paid the balance down to around $600, but within a couple of months I ended up paying about $2,000, including more than $1,400 in interest. Looking back, I wish I had been more knowledgeable and better at understanding the paperwork. I feel like my elderly mother and I were taken advantage of. I have a mental impairment, and I worked very hard to earn that money. At the time, I worked as a manicurist and a caretaker. I often dealt with difficult working conditions and harassment, but I still did my best to save for those purchases. I'm sharing my experience because it still affects me today. If anyone has advice or has gone through something similar, I would truly appreciate hearing from you.

I love shopping at World Market because of the wide variety of items from around the world. I have…read moreto admit though, that this was not a favorite location. The reason? It's because their inventory of Hello Kitty merchandise is very limited. I normally visit. World Market to check out the latest HK merch. They had some items, but the collection I have at home is more impressive.

Finishing off my Christmas shopping is always at World Market. They have wonderful unique gifts for…read moreyourself and your loved. I went twice in one day. When they first opened, it was crazy with gobs of early birds. At the entrance are two large containers of freshly brewed coffee that they sell on the premises. I got me some. People were chatty and jolly shopping for Christmas. Then a long line to check out. But the line is a fun place to be. There is so much to look at at each stage of shopping here. It's wondrous. 4 PM there was hardly anybody waiting in the checkout line. I returned one item and purchased many more gifts. There is plenty of parking.

Just wanted to give out this review to thank Christine for all her help and excellent customer…read moreservice! She went above and beyond to help us meet our needs while also taking into account our budget. We went to find a bed frame and a new mattress and she was able to direct us to our options and give us the estimate total for both items while offering us great deals and options. We were able to find something well within our budget and she walked us through the financial aspect and different payment options. We got our bed delivered in a quick time frame and it was built for us and they even went ahead and removed our old mattress for us. Love it so much! Such amazing quality bed frame and super comfy mattress, built super quick and excellent customer service all around! Will definitely be going back for future furniture needs. Thank you so much Christine! So happy with our new bed!

Go over a return policy before any purchase what a nightmare dealing with a piece of furniture you…read moredo not like.

I can't believe the amazing customer service provided by the General Manager, Joe. I am opening a…read morenew office and a luxery lion and feel is so important. I had selected some art online and when it came in it was not what I expected. Joe was so understanding and helpful! He let me return the art that did not fit, allowed me to borrow many pieces to see what fits the space, had a driver deliver and pick up all pieces. I've never had someone truly care as much as Joe and relieve so much stress. The gallery/ store has SO much to choose from. I grabbed decor, pillows, and wall art. I will be a customer forever! You should be too!!! Thank you Joe! You made my space exactly my vision. Forever grateful for your quality customer service!

I wanted to check out some local furniture stores near my house to get some other decorations for…read morethe bedrooms and bathrooms. Nice stuff at OC Art and Home. I am always driving past these guys and never stopping by. I finally did on my day off and time from work. I purchase only a little bit of stuff, I am not in a major need of designing in my home. They have so much good furniture for and things for your home or apartment. This will be my go to spot.

I am so happy I came across this furniture store! I…read morerecently purchased a mattress and a refrigerator from this store, and I had a great experience. Manny was incredibly helpful, patient, and kind throughout the entire process. He took the time to answer all of my questions, helped me find the right products for my needs, and never made me feel pressured. His customer service skills are hard to find these days, and it made the whole shopping experience enjoyable and stress-free. I'm very happy with my purchases and I would definitely recommend this store to anyone looking for quality furniture and appliances. Thank you, Manny, for your outstanding service!

I can't recommend Cort Furniture more highly. I purchased a quality, three piece sofa set for a…read morereal bargain last week that is perfect for my new home. Lee and Manny couldn't have been more friendly and helpful. I will definitely be back to get more furniture soon.

After shopping at Crate and Barrel in Costa Mesa the staff let me know the cups I wanted were in…read morestock at Crate and Barrel Outlet. There were so many things look at and store was full of a variety of items. I noticed the cups I wanted were on the shelf but I needed more. The staff looked up the cup and noticed they had lots in stock and immediately went to obtain it for me. The staff made shopping so easy and fun too! Thank you soo much (:

Everybody here was super awesome, helpful and kind. You can also check out their new inventory…read more(which I think comes in every Monday) via instagram at crateoutlet_sealbeach. Georgia helped me pick out a dresser, and also helped connect me with third party movers they work with. Texted the movers on a Sunday night, and they responded right away and with a very reasonable estimate. My savings were approximately $1,500. I highly recommend this place.

Great little shop if you like inexpensive furniture. Got a full bed and mattress for under $600…read moredelivery and installation included. Owners were nice as well :)

Horrible customer service . We kept on being followed around without being greeted or asked if we…read moreneeded any assistance. Not sure if it was the owner but she was not friendly at all. While following us around, she bumped into my child without saying excuse me. When we asked her a question , she responded with a one word answer. We felt so unwelcomed and didn't last there very long before leaving .

When we bought our furniture from a consignment shop, with found out it was Henry's workmanship…read more Such a great quality work he has done , so we had our cushions made and reupholstered for our midcentury furniture at his workshop.They came out amazing, more comfortable than the original and exact replicas . Henry is a master in his skills and meticulous in his work.

Fell in love with Casara Modern's furniture the first time I saw on the Internet. Made the leap to…read morepurchase and the experience could not have been better. After the purchase, we reached out to Henry for additional fabric choices and he sent out swatches that day so we could make a selection. The item took about five weeks to be completed and shipping only took two days to arrive. Henry had great communication throughout the process and we could not be happier. Will certainly look to purchase additional items in the future. If you are in the fence, make the leap. You cannot find this quality and style together at this price anywhere else in the US.