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    Genie Scientific

    5.0 (1 review)
    Closed 7:00 am - 4:00 pm

    Services - Genie Scientific

    Metal fabrication

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    7 years ago

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    2.1
    (361 reviews)
    $$

    My boyfriend and I spent the day furniture shopping, which is always an adventure! We visited a few…read moredifferent furniture stores before stopping at Bob's, and the difference in customer service was night and day. Kyle helped us, and he truly went above and beyond. I honestly felt bad because I had him running back and forth across the store for nearly two hours, and he never once seemed bothered (I was definitely the one who needed a break!). He was incredibly patient, knowledgeable, and genuinely wanted to help us find exactly what we were looking for. One of my favorite moments was when he used the shirt he was wearing to help us color-match a rug to the couch we purchased because it was almost the exact same shade. That's the kind of extra effort that really stands out. Overall, we had an amazing experience at Bob's. If you're looking for exceptional customer service, great quality furniture, unbeatable prices, and fast delivery, I can't recommend them enough. We'll definitely be back!

    I went into the store six months ago, asked a sales associate to help me find a couch that was not…read moreelectronic because we have no outlet for it. I walked out of the store with an electronic count on order. Once I realized the mistake, I called the store. They had no live person to contact, so I had to drive back to the store to cancel the order. The sales person acted rude to me as if it were my fault, even though he was the one that recommended it to me and failed to mention that it had a charger inside the couch. I then went back and ordered two more pieces of furniture: a couch and a chair. The couch was delivered the following week, and as the movers brough it up the stairs, they damaged the underside. The chair, however was supposed to be here within 4-6 weeks. That was a month ago. The salesperson (who will sporadically respond to my text messages) told me last week that it will be another 7 weeks. I checked in a few days ago and still haven't received a response. And if I call, I can't reach anyone in person. The only person who has actually provided good customer service from this location is the ACIMA team.

    Living Spaces

    Living Spaces

    2.6
    (767 reviews)
    $

    As someone who can sometimes loathe the looming presence of sales people, it was comforting to…read morelearn this location does not get paid based on commission. You're set to roam freely, and ask questions to genuinely learn. This location has a surround sound immersive sectional and recliner which had my SO hooked and I'm sure he'll be back when we eventually no longer have a downstairs neighbor. Lol *The seating is like those fancy movie theater ones that vibrate to your shows and has the speakers beside your head or you can plug in/connect via Bluetooth. Like other retail stores, there were also reduced price/as is items for sale that shipped as is and tbh they weren't horrible either. If you're in the market for furniture this may be a great spot to stop first.

    I originally posted this in 2019, but I'm posting it again because I still feel hurt by what…read morehappened and hope someone can offer advice. This was the worst furniture-buying experience I've ever had. My mother and I purchased more than $6,000 worth of furniture. During the purchase, two employees each asked me for about $65 for their services, and I also gave approximately $1,700 in cash that never appeared on my receipt. There were so many items that I couldn't calculate the total myself, and I was told the cash would later be applied to the credit account I opened through their financing partner. I was also told I couldn't use my Bank of America credit card. Later, I discovered that the cash payment was not listed on my receipt and had not been credited to my financing account. I contacted the store many times, but I was told they could not locate the funds. To make matters worse, they delivered an old, dirty bed to my home. When I complained, I was charged another $100 for a redelivery. The delivery also left a hole in my house. When I called customer service, my experiences varied. Some employees were polite but said they couldn't help. Others hung up on me, and I even had people laugh at me while I was trying to explain what happened. I don't remember the exact date of the purchase because it happened years ago. I initially paid the balance down to around $600, but within a couple of months I ended up paying about $2,000, including more than $1,400 in interest. Looking back, I wish I had been more knowledgeable and better at understanding the paperwork. I feel like my elderly mother and I were taken advantage of. I have a mental impairment, and I worked very hard to earn that money. At the time, I worked as a manicurist and a caretaker. I often dealt with difficult working conditions and harassment, but I still did my best to save for those purchases. I'm sharing my experience because it still affects me today. If anyone has advice or has gone through something similar, I would truly appreciate hearing from you.

    Ashley Store

    Ashley Store

    3.0
    (1k reviews)
    $$

    Just wanted to give out this review to thank Christine for all her help and excellent customer…read moreservice! She went above and beyond to help us meet our needs while also taking into account our budget. We went to find a bed frame and a new mattress and she was able to direct us to our options and give us the estimate total for both items while offering us great deals and options. We were able to find something well within our budget and she walked us through the financial aspect and different payment options. We got our bed delivered in a quick time frame and it was built for us and they even went ahead and removed our old mattress for us. Love it so much! Such amazing quality bed frame and super comfy mattress, built super quick and excellent customer service all around! Will definitely be going back for future furniture needs. Thank you so much Christine! So happy with our new bed!

    Horrible products, horrible customer service, horrible after-sales support, and outright deception…read more I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap.

    Genie Scientific - furniture - Updated August 2026

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