This is my second time in Genoa Nevada, and i had the pleasure to get a facial & massage with…read morePolly.I had an awesome facial! Polly was great - very professional and knew what she was doing. Highly recommend it!!!!!!!!!!! Her massage is full of attention and put a lot of heart in it.Polly creates such a warm, nurturing environment and she really has the magic touch. Would recommend to anyone who is looking to fall into a trance-like state and wake up feeling 10000% rejuvenated. Thank you so much for the wonderful experience! I will book again a facial & massage when I'm the next time in NV!

As an esthetician myself I know that I only want to use Eminence Products in my skin. So when it…read morewas time for me to relax while visiting friends in a Nevada I was so excited that Polly was available to pamper me. I was already familiar wIth her work since I have been a client of hers when she worked in California. She has always been so professional and her extractions are so gentle. EveRy experience has left my skin glowing! Her healing touch is like no one other and her sweet disposition makes me feel right at home. Thank you Polly. I will definitely be back for more. If you are looking for high quality skincare, a beautiful space with a true professional look no further. What a treasure for Genoa.

The staff and therapists here are incredibly kind, skillful and professional. My friends and I…read moreenjoyed our massages. This is a small spa where you enjoy your treatment and move on with your day as opposed to lounging for hours on end.

Please don't book a spa experience here!…read more I rarely leave negative reviews, but this experience was incredibly disappointing. I'll start with the positives: Alex and Pamela were fantastic. Their massages were excellent, and they were the only reason this review is getting 2 stars instead of 1. The gentleman who greeted us in the hotel lobby was also very kind. Unfortunately, everything else fell far below expectations. My husband and I were celebrating our wedding anniversary and originally hoped to book at Edgewood, but their spa was closed for renovations. We asked for a comparable experience and were referred here. At $170pp, we expected something relaxing and upscale. Our appointments were at 1:00pm, and the spa called the day before to let us know we could arrive early to enjoy the amenities. We arrived at 11:00am and were immediately met with an unfriendly attitude from the front desk. Instead of welcoming us, she seemed irritated that we had arrived early, even though the spa had invited us to do so. The "locker room" was another disappointment: 4 lockers inside what was essentially a bathroom. For a couples spa day, having to change and use the restroom in the same cramped space was awkward and far from the experience we expected. When we grabbed towels from the locker room to head to the pool, we were abruptly told we couldn't use them and had to go to the hotel front desk for separate pool towels and a pool key, while wearing spa robes. The pool area itself was also disappointing. The hot tub had dead flies and wasps floating in it, and the overall setting felt more like a hotel entry area than a peaceful spa retreat. We were told to return 10 min before our treatment, so we came back early. We were then informed our "steam room" was ready. In reality, it was a tiny steam shower with enough room for 1 person to sit...not exactly the couples amenity we had imagined. To top it off, the final price was higher than quoted. We booked at $170 per person but were charged $185 per person, plus a 20% gratuity. We were happy to tip our massage therapists, they earned it, but no one explained the additional charge. For $444 total, this experience felt extremely overpriced and underwhelming. If you're looking for a true spa day, I would strongly recommend booking elsewhere.

i am a fashion designer , and i spend aloof time bent over sewing machines.....i went in with such…read morea sore stiff back from working double time pre vacation. Erin worked on my spine and glutes and neck ..omgosh i feel so much better, looser, comfortable. i highly recommend, Netti

Erin has such skilled hands for releasing and for relaxing. The myofascial release and the hot…read morestone therapy are some of my favorites! But what I've enjoyed the most recently is her signature facial with a hand and foot paraffin treatment. It's soooo relaxing and softens my dry wintry hands! :D I seriously can't wait for my next session! Thank you Erin

Great service! Kaelin is an advance esthetician who does the best facials! Her microneedling facial…read morewill Tighten the skin and create such a glow! They have Korean skincare here!

Nice clean shop. Helpful staff. The services are s very good. Easy to make appointments. The prices…read moreseem a bit high to me, but they are in a great location in a shopping mall with nearby restaurants .

I had such a relaxing time here. The resort that it's located in is absolutely gorgeous. And the…read morehistory behind it is very impressive. I'm gonna have to say this is the nicest fall in Southlake Tahoe so if you're in the area and you wanna relax and have a wonderful experience, I highly recommend this spa. It is on the higher scale of pricing but in my opinion, it's worth every penny. You have a 4 hour time limit in the spa itself and they do automatically add a 22% gratuity but it is adjustable if needed. They offer free valet parking. I also recommend checking out the restaurants on site.

I booked a massage a couple of days prior and was so impressed from start to finish. The spa itself…read moreis beautiful, they have a hot steam room, an outdoor covered hot tub, and locker room amenities any woman could dream of. There's also a coed relaxation room with super comfy lounge chairs, which was such a nice touch. Cassidy did my massage and she was absolutely incredible. I even upgraded on the spot to add another 30 minutes because I didn't want it to end. I get massages regularly, but she was truly phenomenal. This was my first time here, and I'll definitely be coming back to see Cassidy again.

Came here on a whim-- we were staying at the hotel and decided to get massages. They had room…read morealmost immediately (which was awesome for a Sunday). We had access to a hot tub, showers, and saunas. The place was very cozy and staff were all nice. I received the Mama Serenity massage, since I am 7 months pregnant. It was amazing!! I always say that if I am relaxed and comfortable enough to nearly fall asleep while a stranger massages me, it's must be a good massage. (I definitely caught myself falling asleep). My only complaint was that the showers were a bit dirty, and I'm not sure how often those are checked. But it was nice to rinse off after the massage and I just showered at the hotel after to be extra clean. Overall it was a great experience!

I paid for a 2 hour pass to the amenities for 50 dollars but I quickly asked for a refund after…read moreseeing the hot tub. Heed the photos on there of the mold. The hot tub still has mold. The front desk did say she would submit a work order but I can tell by the caulking over mold on the hot tub it's a chronic issue. I let the front desk know and they offered me a refund without a fuss. The attendant in the spa was attentive and offered champagne and cucumber water so that was nice- and the staff is very nice. They happily gave me a refund so I'm not posting this to gripe simply to warn others who might be mold sensitive like me. Hopefully it gets cleaned up properly.

Probably one of the best massages I've ever had. I've had constant neck and shoulder knots that no…read moreone has been able to get rid of. Without telling my masseuse Kelly too much except that my neck and shoulders needed work, she was an expert at knowing what (other) muscles to target. And while most masseuses usually just try to roll out the knots in somewhat of a painful way, Kelly did some sort of accupressure that provided a lot of relief. And not only that, I feel like hips are often neglected in a massage, but mine got a lot of attention in this one. My partner got a mix of thai and therapeutic massage with I believe Christina, and he really enjoyed it as well. The right amount of pressure and a lot of stretching, and she was also able to tell the areas that needed work fairly easily. We were definitely left in deft hands. This place is fairly unassuming located in a small strip mall, and I would absolutely come back any time we're in Tahoe.

I went here with my girlfriend for our 4 year anniversary. Didn't know what to expect, but came out…read moreof the experience full of envy for our next trip. This was the best massage I personally had received in my life. My girlfriend told me it was top 3 massage for her all time as well, which says good things. Both masseuses take care of your needs and ask you where they can help. It was very professional and such a relaxing experience. They also did deep tissue like it's supposed to feel. Coming back in the future!

Candy was amazing! She was so attentive to my cuticles and left my nails (mani & pedi) clean and…read moremanicured. Great buff job on my mani. Meticulous pedi. I will definitely go be back. $60 combined for mani/pedi is very reasonable & for the quality - I'm very impressed. Walked in at noon on a Saturday & I was seated immediately.

So disappointed, I made an appointment but when we got there we ended up waiting 45 minutes after…read moreour appointment time. I asked for my toenails to be cut short, I had to ask twice before it was done correctly. I paid extra for a French manicure and they didn't even put a top coat on. $120 for two pedicures for what we got was ridiculous