Horrible lack of accountability by front desk staff stating they took my insurance, only to arrive…read moreand be told otherwise. Denied my appointment (not able to pay cash) and consequently crucial medical care. Shame on you Valley Eye Care, do better. if I could give zero stars I would.

We have waited for contact lenses that we paid $520 for in February and they have still not…read morearrived. I've been told three times that they would be in within 2 weeks. They seem bothered that I might be frustrated. I want the contacts or my money back. I was promised a return call on Friday. Still waiting for it on Monday.

My new patient appt was made by my insurance. I didnt make. I looked up the address of the…read morebusiness and saw they are on Century Drive so I drive there and am early. The receptionist said your appt is for our 3rd street location and they have a 5 minute late gap to accept patient. I arrived 6 minutes late. I noticed there signage says VISION CENTER. I never would have guessed it is the same business as the other location. When I arrived, the receptionist asked do you have your paperwork? No, I never received any. She said sInce theres no paperwork then we'll need to reschedule. At that point I left stating I'd find some other doctor in Corvallis to have an exam with. This is extremely poor practice and they lost a customer who would have purchased "several" pair of glasses from them at this appt, not just one. Also, they need to actually SEND paperwork or let people know it's required so they can pick it up in advance. If you use them be certain you can only be 5 minutes late after rushing over from the other location which is actually called Eyecare Associates. Poor practice!

Tried to make an appointment and the young woman on the other end was just rude and clearly doesn't…read morehave a clue about making new patients feel welcome or accommodated.

Excellent service we brought our 84 yo mother with dementia to get her eyes checked. The staff was…read moreabsolutely fantastic from the reception to the pretesting and the eye exam. Everything was explained to her and they patiently performed the tests sometimes having to repeat them. Dr Drobeck was so patient with her and took her through the exam step by step insuring he got accurate results and best outcome for her. What a great practitioner he is. In the end he just recommended some over the counter reading glasses for her.

Great service. They were able to get us in quickly. They scheduled my kids at the same appointment…read morewhich was a huge help. Very thorough exams.

Wow. What a great selection of Frames. Any of their sunglasses can be made with your perscription…read more Owner Trevor is a real gentleman and knows his craft. The space is smallish with lots of window light. I had stepped on my own glasses ( my frames from NYC were 400.00) and I thought I'd ruined them, but Trevor, at no charge, gently worked the frames into alignment. I love to support local businesses. Check them out!

Great office!! Dr Jones was very friendly and professional. She was thorough and spent the time…read moreneeded to get my prescription accurate. Trevor was helpful and great taste in frames. I love that I can go back anytime for adjustments and frame fit. I highly recommend Frost Eye Care.

The doctor was very kind to my child even when he was doing everything to try and deflect from his…read moreappointment

Dr Clark has helped me with my complicated vision correction for years, and she is one of the best…read moredoctors I've ever dealt with for any issue. With her knowledge and thoughtful skill she has helped me stop my migraine clusters I used to get. Everyone I have dealt with in the office has been pleasant, welcoming, and professional. It's wonderful to feel so well cared for!

I give this place rave reviews. They're friendly and knowledgeable. They didn't force me to get…read morecaterac surgery I don't want. They didn't tell me no to contacts. I am very happy I changed doctors. I highly recommend them to anybody. Best eye doctor I ever had.

I've been a client of Albany Eyecare for years. I always leave feeling appreciated. I went in today…read moreand Tonna was no exception. She helped identify some issues with my Ray Bans and got warranty going to replace both the frames and lenses. (Painless) So thanks to Albany Eyecare get to start the new year with a brand new pair of specs. Good lookin' out!

Really disappointed in the after/follow up care I received after cataract surgery. My vision is…read morehorrible. The "warranty" is 60 days I was att 91 days when I called. They charged me full price, over $230 for the office visit. The Dr told me to use refresh eye drops more often, it was probably dry eyes, he was struggling too. I have and do use eyedrops through out the day, for years. It has been 1 year and my vision in the corrected eye, new lenses in my glasses too, is aweful. I will need the other eye done and will go elsewhere. I was going to switch my vision care to this office but will stick with Costco. The office staff is great, the Dr is nice, but "good enough" does'nt cut it when it comes to corrected vision.

I went in for a severe eye irritation that was causing me much pain and discomfort. I was called…read moreinto the exam room in a adequate amount of time. Once in the exam room I waited an hour before I finally called the front desk and asked them what was going on, that I had had been in the exam room for an hour. They said they would let someone know. About 10 minutes later a tech came and said that I was next, that it shouldn't be too long. Thirty minutes later the doctor came in. I waited a total of an hour and a half! On top of that the doctor didn't have the professional courtesy to apologize. She just began working on my eye, she also tweaked my eye while examining it, which was extremely painful. She then blew it off explaining to the tech that I was experiencing a little problem, that I was feeling uncomfortable. I have never experienced such treatment by an eye care professional. There are some positives though: before this visit I did see a Dr. Bagga, who was great, the optician named Rhonda was fabulous and the clinics lab did do a super job on my prescription, and finally the front desk staff were very polite and courteous.

Absolutely amazing stuff and its outcome. The difference of before and after just about made me…read morecry. A very old hearing to start, but that didn't stop these guys. A thorough test, a real test for everything under the sun. When done they figured out how to fix the hearing aid and reprogrammed it. Then a retest for the relevant parts. Very scientific. I can't imagine a better outcome, highly recommend it, i mean it, Ron Leavitt is extremely knowledgeable, and so is his staff. Professional, personable. What more can one ask? They probably had a chance to profit more by encouraging me to get a newer hearing aid, but they did what was best for me. I am 81 and can hear again. Like i said, almost in tears I am joyful.

The front office staff were pleasant and helpful, but the good service ended there. During the…read morehearing test I got dizzy so we stopped for a moment. The doctor and technician offered that after a few minutes we could resume the test OR that I could go home and return to finish the test. Apparently I made the bad choice: I was not allowed for set another appointment. I returned the next day to try to schedule the hearing test. With advice from the back office technician, the receptionist was prompted on how to deal with me. They said the hearing test results were mailed to my primary care dr. Crazy--I am the patient and the doctor or technician should talk to ME. When I persevered with the staff to schedule a time to finish the hearing test and time to TALK TO ME. The technician came front to grudgingly agree to schedule "only one more appointment." I was granted an appointment 4 months out. When I contacted my primary dr. to get the results found at my first appointment she said that she had not received my audiology report, and if she had the results she would not be able to take action on them. Our best solution was to get a different referral and start over. I found my way to a great audiologist, fully worth the drive out of town. Makes me wonder how they stay in business?