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    Gentilini Motors

    5.0 (3 reviews)
    Open 8:00 am - 8:00 pm

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    Avalon Honda and Collision Center

    Avalon Honda and Collision Center

    (22 reviews)

    I OWN A 2019 Honda CRV which I did not purchase from Avalon because I purchased it because my…read moreformer car broke down, and I was towed to Boardwalk Honda. I traded in my former car there for a Honda CRV. All went well until my battery failed after 5 years which was normal and I replaced it. it worked well for several months. Then the battery failed and I had to get it jumped. The weather was cold, however we have 4 other CRVs on my street, all of them except i are older than mine. None of them are having problems with the battery. Ive had problems with the battery not starting. I purchased the battery last summer, so it is not old. When I brought it to Avalon Honda they put in on a charging machine for 3 hours and said it was not fully charged and could take as long as 5 hours but did not offer any means of transportation. I could not wait any longer, and asked why a relatively new battery was such a problem. The Manager JOE and Service Manager Ross both said it was because I drove the Car on short trips and not often enough to give it a chance to recharge as most Senior Citizens do. I find this explanation highly offensive and discriminatory. I believe I was sold a LEMON Battery, because the others on my street have not had this problem. I purchased my CRV, believing it would serve me for many years. I have it serviced as required. So, as you can see, I am miserable in this situation. One-star rating is not low enough to rate this kind of treatment to a faithful customer. Rosalie Herbig Yes I am a Senior Person and should not have to deal with this type of issue

    From our first visit to look at a used vehicle to service on our new Ridgeline this a great place…read moreto be a customer. If you wanted to find a place where you will be treated fairly and respectfully look no further. Ask for Dennis in sales or Ross in service and you'll be taken care of!

    Burke Motor Group

    Burke Motor Group

    (71 reviews)

    CAPE MAY COURT HOUSE: we learned about Burke Motor Group in 2023 and have been following them since…read moreas they are a car dealership who cares about the community! Their "3 Dog Night" event held annually in October helped support the Humane Society of Ocean City and guests and their pets were able to receive free on-site microchipping, tags & engraving, a special gift and dinner. How cool! Francey, the Director of Advertising and Community Relations, reached out to us letting us know of all their wonderful events, including those that are dog friendly! In addition to monthly events, they give back to the community and are launching their annual initiative to vote for your favorite Southern New Jersey Charitable Organization. For every vehicle purchased or leased, they will make a donation to one of four hometown charitable organizations selected by their customers. And, best of all, if you are in the market for a car, your dog can shop with you in the showrooms as they know how important all members of the family should be in the decision making process. Choose from many new and pre-owned models of Buick, Cadillac, Chevrolet, GMC, Subaru, and Volkswagen. They even have a service and parts department to keep your vehicle in tip-top shape. They are the oldest continuous family run dealership in NJ and even deliver cars! While visiting the dealership, we met Jeremy, the Sales Manager at Subaru, who was so friendly and gave Brie so much attention. We even met a customer in the parking lot and she raved about the sales team and how friendly and non-pressure they are, so that is a big plus when looking to purchase a vehicle.

    Scam Artists. Stay FAR Away…read more I want to preface this by saying I live in Maryland -- my GMC Denali broke down in New Jersey, so I didn't have many options. That vulnerability was clearly taken advantage of. The diagnosis was lost compression in the 8th cylinder. They gave us two options: replace the 8th cylinder for $4,200 with the possibility the cam was also damaged, or a full engine rebuild for $11,000. We also asked what they'd buy the truck for as-is -- they offered $12,000, which was reasonable given a working truck was worth around $24,000. We declined the sale and gave them the go-ahead on the cylinder repair. One hour later, they called to tell us the cam was already visibly damaged. That was hard to believe that quickly, but we told them to stop and put it back together. Then, less than an hour after that -- while the mechanic was supposedly still working on our vehicle -- he personally texted us asking how much we wanted for the truck. At that point, we knew exactly what was going on. When they called to settle up, they hit us with a bill for around $2,200, claiming 16 hours of labor. We pushed back hard. We gave the go-ahead, they called us back within an hour saying the cam was bad, and reassembly takes less time than disassembly. There is no world where 16 hours of labor applies here. After that conversation, they dropped the bill to $1,165 with our labor being $600 -- which tells you everything you need to know about how legitimate that original number was. Then came the pickup. My father sent someone from his company with a truck and trailer to retrieve the vehicle. The moment he walked in and identified himself, the man behind the counter accused him of trespassing and threatened to call the police. As he stormed out, our guy asked for the service manager -- the man behind the counter pointed at the door and said "he just walked out." When checking out, they threw the keys and receipt across the counter, which is very unprofessional and disrespectful. The police did show up. Our guy complied fully with everything asked of him. The officer's solution was simple -- take the truck and trailer across the street to load up. That's what we did. From the suspicious cam diagnosis, to the mechanic privately texting to buy the truck, to the fabricated labor hours, to the way they treated the person picking up the vehicle -- this place is not somewhere you want to bring your car. Learn from our experience and go anywhere else but this place!

    Kindle Ford

    Kindle Ford

    (43 reviews)

    This reflects my interaction with the SALES department at Kindle Ford:…read more My first time ever buying a car and I chose Kindle, as my intention was to get a Ford vehicle and I do like to stay local with my large purchases if possible. I was recommended by a trusted friend and referred to a salesman named Albert. Albert was fantastic! I cannot stress enough how great he was through the entire process! He was patient and very well informed. He really listened to what I was looking for and kept me within my monthly budget. While I was looking for an SUV or crossover, he at first recommended a full sized sedan. I wasn't too excited at first, but after test driving it, I loved it! It was a newer model car with low miles. However I ended up having it in the shop 6-8 times in the 18 months I had it. That is for another review though! When I finally had enough of the sedan, I opted for a newer (used) car from Kindle again. And again, I used Albert. He really is a great employee there and genuinely cares about all of his clients. I cannot say enough wonderful things about him. Honestly the sales department at Kindle is all around great. Brian and Geoff have been incredibly helpful both times I have bought cars there.

    Made an appt for service to be performed on a Monday in mid-June, so I dropped the car off Sunday…read morenight, with keys and envelope placed in the drop box with details of the work needed. No call from Kindle all day Monday, so I called Tuesday morning, but no one answered the phone, so I drove over there, and walked in to an empty service counter. Two women walked in talking to one another, went behind the counter and continued their conversation, not acknowledging my presence. A man came in and asked if he could help me, then walked into the shop. One of the women then told me that my car had not been worked on, but she didn't know why. She asked if I wanted to schedule another appt, and I walked out. I went to Gentilini and had a wonderful experience. Sorry Kindle. I will not be returning.

    Gentilini Motors - car_dealers - Updated July 2026

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