This is the second car we bought from Gentilini's. We live outside Philadelphia but ended up there…read morebecause we wanted someone who could really educate us on pickup trucks. We were buying an RV and wanted to be a safe as possible. We were lucky enough ti be have Rick Bailey as our sales representative. He was knowledgeable and friendly. A really personable, easy to get along with person. He put us at ease and really went above and beyond. Even showing us his own personal vehicle (this was 2020 and there were no trucks on the lot). When we placed our order with him there were no games or sales tactics. He explained the options to us. We chose some, declined other. I never felt pressured. When we picked up the truck, there were no hidden fees or upcharges. The only thing we were asked about was whether we wanted an extended warranty (mechanicals and electrical). In fact we were so happy with our experience with Rick we just purchased a new Mustang Mach-e for me. It was their integrity that made me come back.

Patrick was awesome such a big help with leasing a car. Will be back again when we need a carread more

Gentilini Chevy is a dealer that stands out in our community and are fully committed to customer…read moreservice. From the Sales Team, Management, and Financial Team they have a robust team that makes purchasing a vehicle easy and streamlined to the customers needs. A special Thanks goes out to Jason Hunter with Sales, James Grando Mgr. and Jamie Ermelin. They truly made the process of purchasing a vehicle easy!!!

Do not trust them with your family Or friends or even for…read moreyour own life. Devastated by the absolute disrespect and contempt from this company. as the busy season was rapidly approaching i wqs desperately seeking help for my Chevy Cruze. They got me right in Initially. Served me a bill for $1,300. the problem was not fixed in fact the so called repairs left my vehicle condition. the same lights kept coming on the same time rocking I heard in the engine. the pedal for the gas kept having a hard time accelerating. I put it back in the shop and the said it was the serpentine belt but we argued fine fix it they did afree their degrading ridicule they had to eat their words and not charge me and give me back my car for July fourth weekend. my car stalled on our on me on the busiest weekend in Atlantic City off Atlantic avenue!! I had ten cars behind me beeping it was terrifying. I called them and they my So called Advisor Bill Fosbenner was so condescending and rude they only thing to come out of this humans mouth was a low "okay". which was the straw that broke the camels back after he robbed me for 1,300 and ruined my car before the busy season. I am a south jersey local after a tough winter just trying to get by in the summer months working in the service industry l. Do not trust Gentilini with your family Or friends they will rob you and treat you like nothing but a dollar sign. They do not care about you they will you let you rot in your chevy as they count their money.

We were not sure if we wanted to lease or buy. Our agent Mike Merk worked the numbers considering…read moreboth avenues, asking us pertinent questions to get the right fit. He was very professional and ultimately, we bought a car. We highly recommend him if you are considering buying or leasing a car. New cars can be intimidating with all the new bells and whistles. He explained everything before we pulled out of the lot. We love our new SUV.

On June 13th I had a car accident and totalled my Mother in…read moreLaw's car. When it came time to get another car we knew just where to go. We've now bought 3 cars from you. The best dealership in town. The staff aways make you feel like part of their family. Our salesman Colin Lally is great. He was extremely helpful and went above and beyond to help. It definitely made the situation easier. Thank you Colin!!

Great service! Just happened upon this place, but wish I lived closer so I could use regularly:)…read morehard to find nice folks out there that take care of you on a personal level these days, but I definitely felt it here.

My uncle's car broke down near Gratz's. Though he had not had a previous relationship with them,…read morethey were extremely helpful, provided good advice, added oil and went out of their way to see that he was able to nurse his car home safely. They refused any payment. Kudos to Andrew Gratz!

We went to 4 dealerships in the past 2 weeks to look at used cars and wow this place takes the…read moreplace FOR THE WORST experience. We had an agreed upon price before we departed for this dealership, and we were assured there were no other dealership fees. We made an appointment to see this one specific car, and warned them we were coming from 2 hours away with our 5 year old and 1 year old with congenital heart defect. We arrived, got assigned to a sales rep at 5pm. Asked to see the one and only car that we scheduled the appt for. They took 20 minutes just to find the key, and then they said they needed to bring the car over from another lot. I asked how far is the lot, and they said 10-15 mins, so I said ok, 30 minutes until the car arrives and he said no, more like 20. After 6pm I said we've been waiting over an hour to just see the car (and my 1 year old screaming for the past hour wearing his mask), and he said 10 more minutes. After 20 more minutes, I asked again, and he then called someone, and then informed me the car needed a battery replacement and that it would be 10 more minutes. After another 20 minutes of screaming children, I inquired again and the rep said another 10 minutes. I explained I know it's not his fault, but we have been told "10 minutes" 4 times and it's been over TWO HOURS just to see the car that we had an appointment to see. He was clearly annoyed with me and responded, "well here's the text that says they're on the way." Well, 2.5 hours later the car finally arrived and the bumper is literally hanging off, there are multiple warning signs flashing on the screen, there is a dent on the door, and scratches on the side panel. Not only that, they added a $695 "prep fee" even though they previously told us there were no additional dealership fees on top of what they provided previously. Total bait and switch at this dealership. We drove 2 hours for this deal, they forced us to wait 2.5 hours just to see this 1 car, and they absolutely failed to deliver on their end. At the end they offered to take the prep fee off (which is not a favor when they falsely told us this fee didn't exist), and tie on the bumper, but we would have to come back and make the drive again for a car with a dented door and scratches panel and bumper. To anyone considering to travel for a used car at this dealership like us, trust the other 1 star reviews - DON'T DO IT.

Disappointing review after a frustrating experience with Maserati of Monmouth. To provide context,…read moremy significant other is a mechanic, and I have worked in long-haul transportation for over a decade. On March 13th, I contacted Stephanie at Maserati of Monmouth about a used vehicle and arranged to pick it up at 9 AM on March 14th. I live 2 hours away and wanted a quick process. However, when I arrived, I was informed the car was at their other dealership, Freehold Mitsubishi, due to poor communication between their team. After waiting over 3 hours, we were driven to Freehold to test drive the car, during which the check engine light came on. We diagnosed the issue ourselves in their service bay, and they assured us the car would be repaired and delivered promptly. Isaiah was our sales person. He's also the owner's son. Despite being told the repairs would be expedited, by March 18th, I learned they hadn't even ordered the necessary parts until that day--three full days after identifying the issue. After more delays and poor communication, the car was finally ready for pickup, but we arrived to find the tire light still on and the gas tank only half full--unacceptable for a purchased vehicle. We left after 8 PM, exhausted, after spending several days on this. This experience has been a huge waste of time, energy, and money. I will not recommend Maserati of Monmouth to anyone and will advise others to avoid this dealership due to their unprofessionalism and broken promises.

Wish I could give this business a negative star review!…read more Pat Murphy is the reason used car salesmen continue to have a bad reputation. Pat sold me a car on June 6th. At the time, the car had one (1) key and no owner's manual. Of course, it's more than 3 months later and Pat has not kept his word to have a 2nd key made or provide an owner's manual. Now, he won't return phone calls or emails. Stay away from this business; far, far away!!!

My tire burst on the highway, and I came here because it was the closest place. They charged me a…read morewhopping $300 just to change a tire. Absolutely do not come here. They're complete scammers. They quoted that price because they knew I couldn't go anywhere else and was forced to use them. I paid this money to avoid missing my flight. This place is a joke.

Negligent. Careless. I am a 100% disabled veteran. I was away from home when my truck picked up a…read morenail. I managed to get into their parking lot 20-25 minutes before closing with less than 10psi left in my tire. When they finally asked me how they can help, it was only about 10 minutes before closing time. They told me they were "done for the day" and would not help me. They watched as I struggled to change my tire in their parking lot and said I could leave the tire there and they will fix it tomorrow. No sir, I am trying to get home tonight. They clearly do not respect people or care about anything but getting home on time even at the cost of a disabled veteran who had just left an appointment for chronic and serious back pain! Then to refuse to help me? Soulless entitled shop.

Absolutely horrible about communication and is not transparent about their actions or intentions…read more Huge waste of time and money.

From the owner: We offer plenty of rental opportunities such as, Campground rentals, Event rentals, Weekend…read morerentals, Month long rentals, Seasonal rentals. Along with offering many of our carts for sale.