I cannot speak highly enough about Granny Nannies. When my mother was diagnosed with Alzheimer's…read moreand needed in-home assistance, I did my homework. Granny Nannies was the first company that offered everything we were looking for--and they exceeded all expectations. From the start, the administrative team--including my case manager and the owners, Melvin and Meghan--were consistently responsive, supportive, and genuinely invested in my mother's care. My mother shares her home with her 93-year-old partner, who also has dementia, and Granny Nannies understood the complexity of caring for both of them. Our primary caregiver, Marie A., was truly exceptional. With over 20 years of experience, she brought not only professionalism but deep compassion and warmth to her work every single day. Marie cared for all of their needs--providing physical and emotional support, managing doctor appointments, coordinating care, and keeping the household running smoothly. Her presence brought peace of mind to our whole family. She supported them through a wide range of challenges, including a broken hip, anxiety, depression, and the daily realities of dementia. Marie consistently went above and beyond in every way, and we are endlessly grateful for her dedication. We were also fortunate to have Anna G. assist Marie at times. Anna is sweet, warm, and caring--her gentle presence brought additional comfort and kindness to the home. She and Marie worked together beautifully to provide consistent, high-quality care. We feel incredibly lucky to have had such a remarkable team by our side during such a difficult and emotional time. I wholeheartedly recommend Granny Nannies to anyone seeking compassionate, professional, and truly outstanding care for their loved ones.

I would like to do a review of caretakers from Granniesnannies. I recently had the pleasure of…read moremeeting Annabel Fernandez who spent two weeks with me because of an injury. Annabel is a very caring professional. She exudes happiness and helped to cheer me up which, I think, helped me to heal. Always helping me with my needs even in the middle of the night and with a smile on her face. I also had a wonderful experience with Thaura Abdalia for several months. Thaura, also very professional and helpful and she is a gentle soul. Always willing to do whatever I asked to be helpful to me. Easy to talk to and my little dog picked up her good vibes and like to hang out by her, she'd get excited to see her when she arrived. I only saw Elizabeth Cruz for three days but I liked her immediately. Also very professional, and couldn't do enough to make sure my every need was taken care of. I would recommend any of these ladies, they would not disappoint. Granniesnannies apparently hires only the best. The company itself needs a little revamping of organizational skills and better technology to track things. This is the reason I gave only 4 stars. The caretakers would get 5 stars.

Seasons was the most absolute worst experience of our entire lives and it shall haunt me forever…read morewhat my mother went through. My mother long had anxiety and was on meds for it before she was even ill. When Miami Jewish transferred her care to their "in house" hospice care, Seasons, the doctor was an animal who would not allow her to have her anxiety meds. We kept trying to get her doctor who now was no longer her doctor because she was in Seasons care to tell them how much this helped her. There was no reason to make my mother's last four days on this earth so horrifying and her final words to me were "What did I ever do to you that you are letting them treat me this way?" I am haunted all the days of my life. We filed a complaint with Miami Jewish and I don't know if they are on the premises there any longer, but use Seasons Hospice nowhere!!!!!

Needing hospice care for a loved one is never easy. I'm sorry to write this review but I hope this…read morewill help improve the the practices of this company. We chose them because they sounded like they were going to make sure our mom had the care she would need when she needed it and would keep us updated on her status since we could not visit because she was dying of covid. We just wanted to make sure she was comfortable and pain free in her last few days. Imagine not being able to be with your mom and hold her while she dies. Now imagine that your told that the hospice nurse would give your family updates at least once a day and you didn't hear a peep from them. That's what we got from seasons. And excuses. And when called, your call goes straight to voicemail. It's unthinkable and heartbreaking. I was able to speak to the nurses at the hospital to get status updates on my own, they didn't forward my calls to voicemail. The only thing I'm grateful for is that we didn't have to deal with this shameful business for long because mom passed away quickly.

I am the Director of Nursing at this location. It is a great working environment. We strive to do…read moreour best for our patients. We are available 24 hours 7 days a week. We have a great team. Working with Richard and Fabiola has been the best decision I could've made. They both have so much care and compassion for our clients and caregivers. It is truly everyone's passion here to ensure patient and employees are taken care of on a daily basis. Great team! I am available to speak to at all times. Come join our big family!

I want to share my experience with this company because, from the very beginning, dealing with them…read morehas been nothing but stressful and frustrating. I am a mother of four, and my home is not perfect. That does not mean I am neglecting my elderly father. I have had DCF come to my home three separate times because of accusations made about his care, and every single time, they found nothing wrong and left. When I repeatedly explained that the nurses being sent to my home were incompetent, constantly late, unable to communicate properly, and often had no idea what I was talking about, the company continued sending them. Some nurses could barely communicate with me because of the language barrier, making it extremely difficult to properly coordinate my father's care. I eventually had enough and canceled their services. No family should have to feel judged, accused, or ashamed in their own home when they are doing everything they can to care for an elderly parent I was also sent a message telling me that I should lock my dogs up because the nurse does not like animals. My dogs are part of my family, and I am not going to lock them away in my own home because a caregiver does not like animals. Isn't it the company's responsibility to provide a caregiver who is comfortable working in the environment where the care is being provided? I understand that not everyone likes animals, but that should be something the company considers when assigning someone to a client's home. I should not have to constantly change my home or feel uncomfortable in my own house just to accommodate a nurse who was assigned to my father. Please think carefully before trusting this company with the care of your elderly loved ones. My experience was extremely disappointing, and I would not recommend their services based on what I experienced.

Everything need improvement except the nurses. Thaybare caring, attentive, professional and fri…read morendly. Supplies are bad and scarce. 5 days without service and nor a word,, call after call gets ignored. No one bit th nurse seems to care about the patient. I'm so disappointed.

Nothing but issues from the time I signed the paperwork....not only was i promised certain things…read morethat the nurse did not come equipped for but was the one left running across town to pick up meds when my dying husband was also being transported home. I was adamant about certain things that I repeated multiple times to multiple people 1st being our animals the types and I would not lock them up not only did they not inform the nurse but they sent a nurse highly allergic but I will say she was the only good part of my entire experience she stayed on like a champ and helped me through the passing of my husband. To top it all of I pick up thw death certificate and the vitas physician who never saw my husband wrote the wrong cause of death is have made 2 phone calls spoke to managers who said I would have a call back first thing Monday morning and it is now Monday evening and still not a word...I am so disgusted by this...cant imagine how their charting is for the living patients when they cant even get a simple death certificate correct nor have the decency to call me back. After 7 1/2 months of watching my husband fight stage 4 lung cancer and his last 10 hours at home I had to fight with these people and now still fighting because they are incompetent. Need corporate to pick up the phone have a heart and fix their mistake what a shame vitas

I had to take a moment to write a yelp review to give my feedback as I know that looking for a…read moreplace for your loved ones final moments in this world can be difficult. I can't express enough gratitude on how this facility and its staff made saying goodbye to our beloved Mimi. The facility is small. I think only like 16 beds. But the room are huge, clean and comfortable. There is a huge family room-dining room area for families to congregate and grieve. The staff were incredibly supportive and professional. If we weren't in the building, they would call us to give us an update. We asked for a chaplain and they were able to get us one to be present for her and for our family. The decision for hospice is not easy. But this facility and staff made saying goodbye comforting for our family.

It is not possible to rate à company that don't deliver on the sale promises, After seeing the…read moretreatment given to my brother In my view it's not even human! Only use this service if you are ready to lie on your feces for hours and be over medicated.

Querido personal de Opuscare ,quiero felicitar la hermosa labor de todo el personal, Yadira , Eva…read more, Pedro y todas y cada una del personal de enfermería. Altísimo nivel de calidad Humana y dedicación. La locación Impecable, sobria , tranquila se respira una paz asombroza como un alto nivel de contención emocional. Realmente quedé muy sorprendida y a pesar que fue un momento muy difícil ellos me facilitaron todo . Agradezco en nombre de mi madre Nieves Pedrozo 9/17/25.

Families need to know that they can request that their loved one be assessed if they qualify for…read morehospice & families can choose which hospice agency they want to deal with not just the one referred by the dr. Pick who you feel confident in. There should be support physical, emotionally & mentally. This is my frank review. For 15 yrs I have advised seniors & assisted in managing their care & their homes. I personally would not recommend Opus. While the nursing staff seem skilled & some are very attentive, compassionate & friendly there are some that I would not trust. I am involved in 1 case a lengthy conversation was observed between a CNA & a social worker outside a patient's residence. The social worker started pressuring the family to sign the patient into the Opus Hospice facility even though in the past the patient's dementia progressed at a rapid rate due to change in environment. The family pushed back because the patients wish was to remain af home. A few days later a false report was made to DCF alleging neglect & abuse by the family to the patient. DCF did a surprise inspection & immediately ruled that there was no evidence to back up the claim. Patient was clean, well fed, safe, & in good spirits. Potential patient's & families should consider if they are ok with that kind of invasive scrutiny & control. End of life is very stressful - adding fear of judgement can make the situation worse. It also did appear that there might have been some racially motivated opinions involved also. ​

My mom got to stay in my home because of Vitas.I learn from them how to do things that would…read morebenefit her.They guided me from the beginning to the end.

Been with Vitas for almost 2 weeks now and I must commend the Nurse's Aid Ivette Garcia. She is…read moreprofessional, caring and so helpful. Words alone cannot express her humanity. My mother is receiving care from her and I am so thankful and appreciative for Ivette. She is highly recommended.

Our family is deeply grateful to Heartland Hospice for the compassionate care and support they…read moreprovided during such an emotional time. Maria Rey, our case manager, was truly exceptional -- caring, attentive, and always there to guide us with kindness and understanding. The chaplain brought comfort and peace to our family, and the nurses and bathers treated our loved one with such dignity, gentleness, and respect. Every member of the team showed genuine compassion and professionalism, making a difficult journey a little easier to bear. We will always remember and appreciate the love and support they gave our family.

Very outstanding service provided. I have nothing but gratitude for their service to my family and…read morecannot thank them enough. All the nurses that were with us were kind, caring, and professional. They provided support through these difficult times and went above and beyond to help us. There are no words to explain how thankful we are.