Excellent care. Highly recommend. I had implants done and am extremely pleased. Dr. Sutor and his…read morestaff are extremely kind and supportive.

i came here for some periodontical work. i discovered the staff to be thorough, friendly and…read morehelpful. They worked to allay the patients fears. We worked through the initial process and set up time for the procedure.

Literally the best dentist I've ever been to. At 31 years old, all my life I've always hated going…read moreto the dentist. Dr. William is the best. The oral hygienists are super friendly, conscious, dextrous and caring. He was very gentle at pulling out a healthy tooth I didn't want anymore. He didn't recommend it but I hated the food getting stuck in there. He pulled it out with literally no pain or anything. Sometimes they clean your teeth with the water jet which signals every nerve in your body to sense pain but afterwards, it is worth it. I recommend this place 100% and I hate the orthodontist. I really like him because he's always straight to the point, very knowledgeable, and cool.

I am one of those people who has a fear of dentists. Blame my childhood dentist back in Gary,…read moreIndiana whose nickname was "the butcher". So, don't judge, but I had not been to the dentist in nearly two years, since I moved to Bloomington from California. I loved my dentist in California and so I took my time finding a dentist in Bloomington. (plus I just didn't want to go) Dr Arnold's reviews were glowing, and even though my partner has a different dentist here in B-town, I decided to try Dr Arnold based on Yelp reviews. The office is a bit hard to find if you aren't familiar with the Eastside of town. It is sort of behind the now-closed Marsh store, in a mini mall next to a dance studio and a waxing salon. Plenty of parking in the lot. Courtney was my hygienist today and she was wonderful. She listened to my ramblings about how much I hate the dentist. She was mellow and I felt like she gave my teeth a very thorough cleaning. She was just the right combination of quiet and talkative during the cleaning. (my hygienist in California was very chatty and it's hard to answer questions with sharp instruments in your mouth). There is a tv on the ceiling so you can watch while you have your cleaning. Courtney caught on fast that the show on the History channel was about mass murderers (not a very calming show) and she switched the channel to ESPN for me. Next Dr Arnold (Bill) came in and introduced himself. He was great. Very down to earth and approachable. We chatted a bit about California and then he began his exam. Again, great exam and he gave me advice about some tooth sensitivity I have been experiencing. Next appointment is six months from now and even though I will still be freaked out, I won't be AS freaked out. Definitely recommend. If you have been putting off a dental exam, go see Dr Arnold.

They told me I didn't have an appointment today, but I did and I have the appointment card to prove…read moreit. The woman at the front desk acted like I was crazy out of my mind for saying I had an appointment today . They offered no apologies. and made no attempt to reschedule. They did tell me that I could wait an hour because the hygienist had a patient at 12:30, which was supposed to be me. Prior to this, I had billing problems with them. One time they didn't bill my insurance. When questioned, they said it was because the image of the card I sent them was blurry. Instead of telling me that it was blurry and asking me to send a new one, they just didn't bill insurance and kept sending me bills. ??? I sent a new clearer image to the 2-to-3 different phone numbers they told me to text it to and I guess one of them finally worked and they billed insurance. Then they told me there was a balance still due so I called and the woman, and over the phone she said the remaining balance was $23 so I paid it. Two days later I got a bill for $44. It's just these weird expenses and a very disorganized scheduling and building system. Today the woman at the front desk, even though I was clearly upset when I left shouted "have a nice day!" after me in a passive aggressive way. The hygienist I had was good but the billing and front desk staff are unacceptably bad. I'm happy to be moving.

Always been exceptional and outstanding. With Dr. EADS retired now, not sure how it will be going…read moreforward.

Do NOT go here. The…read moreoffice is dingy and Lisa herself can come off as rude. A friend told me that she overheard her talking about how "gross" a patient was when they were across the room from her! She personally wrote up a ridiculously expensive and extensive treatment plan for me, which I showed to another dentist and he agreed it was ridiculous. She was polite but that's about it. Take your money and time elsewhere.

I have been going to see Dr. Lisa Baker for the past 2-3 years. I have always had a great…read moreexperience and the dental hygienists and reception staff are helpful, friendly, and kind. Almost every time I go for my 6-month visit, I wait less than 10 minutes in the waiting room before my cleaning and less than 10 minutes between my cleaning and for Dr. Baker to finish the appointment. They always compliment me for the effort I've put into my dental health and I leave feeling excited to go back again! I've never felt that way at the dentist before so this is all to say that Dr. Lisa Baker is a fantastic dentist and Bloomington treasure. I will miss her and her great staff when I move in the next few months!

This is the 2nd review I have left for Dr. Whitlock's Dental office. I have been going here for…read morewell over a year now and I have nothing but positive things to say about their staff!! I had some composite bonding done here awhile back. I left a message after hours to see if there was any possibility they might be able to see me the very next day to repair a small chip, as I had a formal event that weekend and was hoping to have it fixed before then. They squeezed me in during their LUNCH hour the next day to repair my tooth! Their customer service is wonderful and their staff are always so incredibly kind and helpful! I would highly recommend this dental office to anyone!!

Very pleased with my experience at Dr. Whitlock's office. After a long and challenging implant…read moreprocess with a different dentist, Dr. Whitlock was recommended to me. The initial appointment where the impression of my teeth was taken was a bit weird. It was late in the day, there was a big remodel happening at their office and a patient fell down on their way out of the exam room. It wasn't a great first experience. The appointment to have the crown put on my implant went much better. Sadie, who was working with Dr. Whitlock, was very nice. Dr. Whitlock did a great job explaining to me what he was doing. The procedure was painless (except for the sting of the Novacaine shot) and the crown fit perfectly. I will be going back soon for a cleaning. Happy to have found a new dentist.

The staff and Doctors at Jackson Creek Dental are all professionals and very good at what they do…read more That's why i keep coming back for maintenance and specialty work. I trust them to do what's right, and to help me learn what I need to do to have the best possible dental hygene.

Dr. Tschetter and staff are professional and made me feel very comfortable before, during and after…read moremy crown procedure. I would highly recommend this office to anyone looking for a team that will help you to understand what you need to know about your options, recommendations and general, dental maintenance.

Been with Dr. Tharp for over 30 years and I just love him. He's always done his best for me and my…read morefamily. I could never go anywhere else. I felt that he's always gone above and beyond to help our family with great dental care.

The dental hygienist I saw was communicative and very thorough. She was sensitive to my needs and…read moreslight pain, and was quick to offer multiple solutions (topical, advice, etc.). She also provided a diagnosis as to why I had an issue that she would have the doctor confirm. I'd give her five stars because it was a satisfactory and thorough cleaning. The three stars owe to the level of care and contact provided by the dentist (Dr. Tharp). I spent only 2-3 minutes with him despite being a new patient, with whose dental needs he was unfamiliar. He looked at my x-rays, spoke briefly with the hygienist, and did a brief look in my mouth (mostly at the troubled area). He did not complete any periodontal charting nor a dental probe. It was a very brief encounter, skipping many steps that all my previous dentists have completed. I was also dismayed to see a haphazard approach by both staff and patients in common areas to mask wearing (most were not) despite still being in a pandemic, despite a small and enclosed office space with seemingly older ventilation, and despite a city-wide mask mandate where exceptions would not apply in these circumstances. I would return for the hygienist, but not for the doctor.

Very frustrating with their billing methods. They estimate your payment before submitting to…read moreinsurance and there is NO reconciliation after submitting to insurance. On one claim they charged me about $700 with no claim submitted to my insurance company. Their bookkeeping is shabby at best.

Worst dental experience l have ever had by far. Blue Davis may have the skill set to do the job,…read morebut his bedside manner was awful. He literally yelled at me while l was in the chair and he was standing over me angry. His message was disrespectful and shaming, saying because l had wiped the corner of my mouth and put that tissue in my pocket I had now "contaminated his entire office" and that now he was going to have to "decontaminate" everything because of me. His voice was loud enough to be heard by all the people in the office. I found his behavior grossly inappropriate and tried to process it with him in a reasonable tone of voice. He fired me from his practice on the spot, which was unnecessary since l would never return to a place where l am treated in such a way. He is nothing like Dr.Lawler, his predecessor who was kind and gentle. Prior to Blue Davis joining the practice, l had been a long-time patient and office staff has always been stellar. It is too bad they now have to work for such a tyrant.

Front desk gals are not very nice and do not cater to patients…read more For a long time patient I do not recommend this operation at this time

Super impressed. I have been seeing another dentist in Bloomington since 2016. I liked his office,…read morehowever, their dental equipment is not modern (you rinse with a paper cup and spit into a sink) and I never felt like I was getting the best possible cleaning from the hygienist. My partner has been going to BFD since we moved here, so I decided to give them a try. Went in today and had x-rays taken with state of the art equipment. Andrea, the hygienist, was great. She explained everything she was doing. She then gave me a really excellent cleaning. I honestly felt like the first REAL cleaning my teeth had since moving to Bloomington (even though I just had one at my other dentist's office four months ago). Dr. Shirley examined my teeth and talked to me about a filling that I have lost recently. He was friendly, explained everything that would be done when they replace the filling and spent a good amount of time with me, answering all my questions. Andrea explained the cost of the upcoming filling procedure so that there will not be any surprises when I return. Large office, plenty of parking. A bit weird getting in and out of the lot due to road work but that should be completed soon. All in all, a really great experience and I am one of those people who really HATES going to the dentist. Now I just need to call and cancel my cleaning appointment at my former dentist's office, because Bloomington Family Dental has won me over. I am an avid Yelp user and the negative reviews of BFD had kept me away. Regardless, don't let the negative reviews sway you. If you are looking for a Bloomington dental office that is modern, friendly and thorough, I highly recommend this office.