If I could give less stars than 1, I would. I loved this dentist for my daughter. Very good with…read morekids. The receptionists let me know they accept my son's insurance. I had my appointment and was billed 1,000 dollars. I was then told they do not take my insurance at all. They refused to listen to me when I explained my son was having pain in his teeth. They drilled a chip in his front tooth and tried filling it. That came out within a week. They did it again and the same issue. I was told not to worry about it, it's fine. His tooth is now breaking down and causing a ton of pain and they refused to help. They even canceled my children's future cleanings. Awful to work with and care solely on the bill they can send you. Terrible experiences.

I had a terrible experience with this office (Nashua location) father was rudely pushed out of the…read moreroom during a sedation procedure. Nobody explained the process. They just started pushing him out the room with no regard if he had fear or an anxiety towards it I mean, you're literally watching your child be put to sleep for the first time after that Doctor has himself came and apologized I assumed everything was good. I called to reschedule an appointment for my son. months later I'm being told oh the anesthesiologist no longer wants to work with your family so now they're telling me I have to drive an hour to Concord to get work done. Mind you I had already been back to that office so why now am I all of a sudden not allowed back in the office? I called. I'm met with rude receptionist, rude people just telling me essentially just go figure it out and go find a new office it's crazy because I really in the beginning. Thought Haas was a good office but sometimes when you have the wrong people working in a good place, you don't get good service so beware of this dental office do not book with the Nashua location.

I cannot even give them 1 star review but I had to create this post. I would highly recommend you…read moredo not go there for service. I had a crown put in where I had a chipped tooth that I'm not certain needed a crown to begin with the tooth had a chip but not that big of a chip missing. I had no pain coming from the tooth before the crown after the crown I had discomfort and pain after chewing. I went back 2 or 3 times with the problem they did an exray and some kind of adjustment that did nothing. I was told it did not have a lot of support in that area because a few missing teeth and this was the problem. This is bull because I had no pain or discomfort before his so called crown. If this is how they do business they should not be allowed to practice Dentistry in my opinion.

The entire practice is wonderful! Very caring, skilled professionals and very interested in you as…read morean individual. They are very helpful regarding scheduling, insurance issues.

My son used to be terrified of the dentist, but he absolutely loves coming here now. The team is…read morewonderful with children, and he always receives excellent care. I genuinely trust their recommendations. They're also so sweet about giving him a small toy afterward, which makes every visit a truly positive experience for him

6 month check up, no wait, both kiddos went in at the same time. Good, calm experience.read more

Such a great first experience for my daughter. A friendly…read moreand attentive staff is key for me when it comes to a pediatrics office. April was absolutely amazing and explained everything in a way that made my girl feel so comfortable. The lobby and waiting areas were very clean and kid friendly. Convenient location, (we come from Lawrence) Quick and easy appointment making as well. My daughter is already asking when she gets to go back and my husband joked he wishes his dental office was just as pleasant!! Thanks Kangaroo smiles team!

I give absolutely a negative rating for this practice. They took my 5 year old for anesthesia, told…read moreus he needed a few fillings and a crown, possibly an extraction for his back tooth. During this procedure they decided to pull out all 4 of his front teeth without even a SLIGHT warning or consult with myself or his dad. I called 3 times post surgery to speak with someone and they will not return my call and actually hung up on me when I just wanted to explain how upset I am, and how much this is affecting my child that already has a speech delay. This was a huge cosmetic surgery for teeth that did NOT need to be pulled. I pray that nobody else has to go through this with their children, so stay as far away from this place as possible. I am disgusted, heartbroken and completely disrespected with this office. They should be ashamed of themselves. I highly advise you to take your children to ANYWHERE else. I will never return. And my son is completely traumatized from their lack of patient care and missing teeth that he does not understand why it happened or what is going on. A child with severe sensory issues and processing issues NO PRIOR PREPARATION THAT HE WAS HAVING 4 front teeth taken! I am outraged, do not go there. Update: the surgeon called me back AFTER 3 attempts of calling over 24 hours. He called my son "mental" then when I expressed concern for his patient care and the disrespect I feel he responded by stating "you have terrible parenting! Call a lawyer!" Absolutely disgusted, sad, confused and concerned that this is a person who has a degree and works with children.

A few years ago I went to Derry Dental, haven moved to Derry in 2019. I had a little twinge in a…read moreleft bottom tooth. After an examination Dr Erick said that he needed to extract the tooth. When he did the extraction his fist slipped and smashed up against my top front teeth, fracturing 9 teeth. He surgically, in his office, went in and tried to remove the pieces of broken teeth. At some point he told me that he could not do anymore for me, he dismissed me. Having gone to three other dentists trying to help me I pretty much gave up and went for false teeth. A full upper plate. I have struggled with this all these years and the costs to the new dentists was out rages Right now I have a full top set that looks good built it hurts like crazy in the top center of my mouth. I am presently waiting for my new dentist to return from his vacation to start all over again. All I asked Dr Erik was for him to return to me, one of the thousands of dollars I paid him. I have tried but cannot get a lawyer to help me. Can you?

Experienced painfree dental services. They specialize in Invisalign and dental implants. Highly…read morerecommended!

We LOVE Salem Pediatric Dentistry & Orthodontics in Salem!!! They are so good with my daughter. We…read morehave been coming here since she was 6 months old! Lauren and Kristin have seen her multiple times and they are gentle, quick, explanatory and my daughter leaves not only with clean teeth but always a little surprise!

The staff, Dr. Wolff and the facility is amazing. Sad when your child gets to the age where they…read moreneed to transition to an adult dentist. I wish Dr. Wolff would see me as an adult. Can't say enough good things about this office and their handling of children with huge fears of dentistry. Thanks for all these years of amazing support and service.

I have been very very happy with my decision in switching to Vanguard Dental: where you are…read morelistened to, respected, not rushed and don't feel like just a number! The staff is absolutely wonderful and warm. Candace is my fave! She was so understanding and explained everything that she was going to do. I will not going anywhere else for my dental needs!

Definitely a dental/medical factory feel to the experience. They stopped taking my insurance and I…read morefound out after I received treatment. Supposedly I was sent an email. On two separate occasions I arrived for appointments only to be told that my hygienist was not available. Again, the office manager claimed that she, "tried to call me." I had no voice mails or missed calls on my phone. TWO SEPARATE OCCASIONS. I understand the need to be a "for profit," business and I am sure that dentistry has a lot of competition, but the front office experience can make or break a medical/dental practice. I get the impression that neither of the Doctors there are aware of how bad their office manager is running things. I get that you stopped accepting my Delta Dental Insurance (business is business) and I did not mind paying directly and being reimbursed after filing. However, when you add on to that the fifty-fifty chance that my appointment will actually happen or that the only messages I have ever received from the practice come from an automated confirmation drone calling service, It gets to be too much. My question to the Doctors who own this practice is, do you know what your front office manager is doing to your clientele? Do you care?

Horrible experience My daughter suffers from severe anxiety and the dentist was not only NOT…read moreunderstanding BUT completely unproffessional. and they expect all out of pocket expenses up front without giving you notice. BEWARE

I would NEVER bring my 2yr old here!! I explained to the receptionist how my sons teeth came to a…read morepoint and his Primary suggested we see a Pediatric Dentist. Immediately she puts me on hold and gets the Dr. The Dr asks me if my son was mentally disabled or had any genetic/ congenital disorders that would cause the strange growth of his teeth. I say No, my son is perfect. She says "hmmm most of the time when a child's teeth are pointed, that means they have mental or genetic problems. Do you or your husband have problems? Does yours or your husband's sides of the family have mental illness or congenital problems to cause deformities? ARE YOU KIDDING ME?? I couldnt beleive she was asking me those kinda of questions without even meeting my son first. I give this Dentist 2 thumbs DOWN!