Here's the nitty gritty. I paid for their best non-detail package (Ultimate Plus, I believe) and the price doesn't match the end result. For a place that does detailing, the attention to detail is what lacks. The gentlemen that hand dried my truck did so by just whipping around the drying towel, as opposed to paying attention to the areas being covered. This left the vehicle with spots that were either unclean, or smudged. I know most of the windshield and mirrors were clean, but those corners that were obviously missed are what is going to bother you and question why you paid for the extra service. Yes, I did point out the spots that were missed, but it was surprising that no less than 4 individuals worked on making sure that my car was to their standards and it still came out with spots missed. To me, that shows a lack of standards and detail. This wasn't my first visit, but it is my last. read more

Had to get my car washed! Gentle touch car wash offers package deals that you can use at any gentle touch car wash. I usually go to the one in Malvern that was close to my old office. This was an okay car wash. You get to sit in your car while it goes thru the wash. I haven't done that in ages. The finish product was just average. My car wash deal included vacuuming and there was still crumbs in my center console. The back of of my car was still dirty, which is usually never the case. I always check my car after a wash and missed checking the back, because that's usually not a concern. read more

Gentle Touch Car Wash - after the wash - Car Wash Near Me - Ambler, Pennsylvania

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Staff have all of 3 brain cells combined. Paid for towel dry and tire shine, they dried half the car and my tailgate was still covered in road salt. AVOID AT ALL COSTS! read more

The Maple Glen Gentle Touch car wash is closed and I have several books of wash tickets. The main office number 610-644-7827 goes to a full mail box and has for the last 30+ days. You can't contact the parent, Gas n'Wash either. Guess this outfit is dying. read more

Generally had a pretty go experience here. The car wash is cheap & they do a decent job. There has been a few times where I went and I asked for an interior wipe down and they said they couldn't do it because they were understaffed - which was hard to believe because there was 4 of them drying my car & no other cars in sight. read more

The worst car wash ever! Very poorly managed, very little is done to correctly prep at the entrance, the guy who is in charge of taking payments has been there forever and is still absolutely worthless. Do not bother paying for your wheels to be cleaned they get the same treatment regardless - nothing. People are truly getting ripped off; it's not right. I have put up with this terrible and highly inconsistent car wash for years and today was it for me. Paid $18 for their "ultimate wash", no one touched my wheels, including not applying tire shine at the exit. As I was going into the wash, I complained to the guy about no one touching the wheels. I was told "we got them" unbelievable! Find another car wash. read more

9 bucks got me a pretty crappy wash. The soap didn't even rinse off. The people at the end did a good job drying.

I cannot stress how much I am warning you to stay away from this place. I went here and received the worst service I've ever gotten in my entire life. It all began with the confused individual who led me into the car wash, continued with the next confused individual who took my payment and finished with a car that was dirtier somehow then when I went in. The workers who were drying didn't even get a chance to dry me because I couldn't drive away fast enough... find another car wash. read more

Gentle Touch Car Wash - back window - Car Wash Near Me - Ambler, Pennsylvania

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Worst car wash on the east coast. Gentle touch..!Exactly what they advertise, so gentle it's like they didn't even wash it!! Dust everywhere, dirt all over my rims and exterior, wipe marks, soap marks.. overall, I wouldn't recommend this carwash if they were giving them out for free. It wasn't even busy today, just lazy people. read more

Gentle Touch Car Wash - Car Wash Near Me - Ambler, Pennsylvania

The car wash was pretty general. The guys did a nice job with washing windows and vacuuming. I came to have more of a detail job done. Unfortunately I was told that they were understaffed and couldn't do it. Oh well. read more

Gentle Touch? More like no touch. I was not pleased by my first (and last) experience here to say the least. Upon arrival, I was turning in to align my tires with the machine and the man taking payments just stared and watched me struggle until he started screaming at me. I had paid $13 for a wash, vacuum, and towel dry. The boys vacuuming my car simply ran the vacuum through once, bypassing all of the loose crumbs and wrappers in my car. They then brushed the towel across my car and called it a day. Mind you, there was mud still dripping down the car. While there, I would point out spots they'd miss and they would just respond, "We got it." Well, I just arrived home and realized that I was just going to have to rewash and vacuum the car myself. I'm not happy. read more

Gentle Touch Car Wash - Car Wash Near Me - Ambler, Pennsylvania

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Got the full service wash and couldn't be more disappointed. Not all services were completed, and the outside of my car still had bird turds and salt. When I asked them to clean my windows that were still dirty, I was told they were clean and they could see what I was talking about. Even if they couldn't see the huge bird crap, they should have at least walked over and toweled it because I asked them to. I wasn't expecting a detail, but I was expecting for my car to look at least slightly better than after a good rain. Don't waste your time or money here. read more

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I asked for more of the inside of my car to be clean alot more than the outside meaning the rugs seats ect i didn't ask a price it would have mattered especially if it would have been done read more

Had to go through twice, and my car's still not clean. They attempted to scrub a bird stain off the roof of my car and scratched it in the process. No wonder they're hiring. read more

Getting in is difficult as there is rarely anyone at the entrance to assist you. When the man showed he was surly at best. The people at the exit are nice and do work. The finished product is inconsistent. Sometimes it's good. Sometimes it's not. read more

The only reason I'm giving it 2 stars is because the manager went and tried to fix the problem after I complained. I have never had good service here but I assumed it was because I would get the economy. I keep a VERY clean car for a mom with two kids. I decided to get the ultimate today. For $22 my car still had pretzels all over the back seat and the back of the car was not wiped down. The manager did re-vacuum after I asked for my money back while the teenage kids working there rolled my eyes at me. I then had to park and wipe my own interior doors. Never going back. read more

Had car washed today and when I got home I had to get a wet rag and remove all of the dirt on the exterior that they did not bother to wipe off. Should have just washed it myself or let the car sit in the rain read more

After 5 or 6 visits to this place i will never return! The older guy in the back who takes your money is incredibly rude. He acts as if you're interrupting his smoke break of phone call and barks at you every time i've been there. then he proceeds to be pushy and try to sell you services that you have repeatedly told him you don't want or have time for. i pay a little extra to have my rims scrubbed, and every time the wheels on the driver side of my car have to be done over at the end of the wash with a rag because of the horrible job he does "scrubbing" them. Twice he ran me through without even pretending to scrub them. And the back side of my car is always still dirty when i leave. Do yourself a favor and go anywhere else! read more