The office manager "Jacqueline" (not even sure if she was actually the manager) and the front desk…read morestaff were very rude. The confirmation system is the main issue: if you don't confirm within their text window (for context; I was already having phone issues and not receiving some texts a few weeks ago) then you get a follow-up message giving you only one hour before your appointment is canceled. That's unrealistic for people who work and can't always get to their phone right away. I called back during my lunch break three minutes after the cancellation text came in and was told my appointment had already been given away. In three minutes? That doesn't make sense. Then suddenly I was told I could have my appointment back after I complained. How can it be given away and then magically available again? Either I was misled, or the scheduling process is completely disorganized. On top of that, the communication was unprofessional. Being told "that was my bad" & with an attitude the whole time we spoke by someone in management is unacceptable in a medical office. It's disappointing because the dentist themselves is great, but the front office experience was frustrating and unprofessional. I strongly suggest better training in professional communication or hiring staff who understand how to speak to patients respectfully.

I came in to have my whole top row taken out and immediate denture, Dr. Oweisi pulled my teeth out…read moreso gently and un-painfully you might as well call him the tooth fairy. And they have no problem with me coming in regularly to keep ensuring a better fit and to make sure I have a good fitting denture. If you are terrified of dentists and or need some serious work done I would definitely recommend anyone come to this office.

This place is great. Hands down, the best dentist I've ever been to, and I've been to plenty,…read moreincluding braces. My story... One of my top molars had a filling in it and I cracked it on a tortilla chip. No big deal I thought. A couple of weeks later the filling falls out, but it doesn't hurt and is only annoying, and I'm broke, so carry on. Well, well..a another week or two go by and all of a sudden it just starts killing me. It hurt so much it was incredible. I've had tattoos, broken bones, but this was a special kind of pain. It was Sunday night so I went to the ER of all things just to try to get through the night. The next morning I called Dr. Ahed's office and they said I could come in the same day! Hooray! So I went and he was very professional and nice, genuinely. It's just him and his wife there and you're in good hands with both of them. I ended up having an exposed nerve and infection. All in all I was there for 3 visits and every one was great. My first visit I was there for almost 2 hours and never felt any pain. As a matter of fact, as soon as I got there he gave me some novacaine so we could even talk about what was going on. Then he took care of the nerves and things and sent me home with meds. I came back a few days later and got the nerves filled and fitted for a crown. Then two weeks later, today, I got my crown and was in and out of there. Oh, and the FIRST DAY I WENT WAS THE ONLY DAY I NEEDED PAIN MEDICATION after he worked on me. That night, I took 2 ibuprofen before bed. The three days before that I had been taking 3 ibuprofen and 2 tylenol with codeine as often as I could without hurting myself and sipping ice water non-stop to deal with the pain. Got a root canal and it was done. Done. The guy is amazing. And a perfectionist. The good kind. When I got my crown today he checked it umpteen times and made sure I was happy happy. So here I am telling you how great he is and that you should go. Definitely go. If you have emergency pain, go to this dentist. Bottom line. Don't keep looking. Don't wonder if there's someone better, closer. Call and go and feel better now. Just calling will make you feel better. They are also very up front about pricing and options for care. Oh, and their appointments are on time. You're not sitting there waiting for an hour while other people go in. When they say be there, they mean in the chair. He's not out to swindle you. He wants you to have nice teeth and take care of them so your teeth and his good work will last. Thanks Doc!!

I found this Dr. On social media and was very dissatisfied. All the staff didn't wear masks &…read moregloves. I had to ask the staff who was doing my ex rays to put gloves on which she didn't do until after the fact. Then Staff left me at machine with my mouth attached to machine ( no doors every one can see you) to room another patient. Staff kept old gloves on after touching everything and rooming other pt. It was not a good experience

Dr. Kowalik is one of the best Dentists I've ever been to. He is thorough and has the best bedside…read moremanners. He isn't about just making a buck and recommending things we don't need. He actually cares about his clients and only suggests procedures we absolutely need. He is one of the few dentists that I know that can administer Novocain so gently you never even feel the needle Pierce the gum. Love this place and I 100% recommend him.

Forget this place! I wanted to get a filling and they told me it would be $280 and they wanted me…read moreto fill out this long 2 page form with my social security number among other things like it was a job application....obviously I didn't fill it out, so I left and went to another dentist that did it for $110 and they didn't do any of this goofy garbage. I'm a person with no insurance, so it really helps.

I recently moved to the area and had a slight dental emergency. I was pleased to secure an…read moreappointment for the next day. Sherri, the office manager, guided me through the new patient onboarding process. Dr. Michael Smith and Joanne, his assistant, were exceptional. Dr. Smith is not only highly knowledgeable in general and cosmetic dentistry and how your overall health is affected, but he also explains everything clearly and straightforwardly. I wish I could give them 10 stars!!! Needless to say, I have found my new dentist! I highly recommend Inside the Smile, Dr. Michael Smith, and the entire team!

Dr. Smith and his staff are absolutely the best. They are skilled professionals that are friendly,…read moreinformative, organized and will work with you on creating a clear plan to get you where you desire to be with your dental goals. I'm so grateful that I found them and you will be, too.

I chose Family Dental because it is in-network with my insurance. I went with crestwood location…read morebased on the couple of reviews I seen. (Helped ease my mind as I need wisdom teeth removed.) I was seen by Doctor Demetri the same day. The ladies at the front desk were friendly and genuinely helpful. They secured the earliest appointment available and even scheduled it for me before I left, since I'll need a referral to an oral surgeon. I will be sending my husband/family in for a cleaning now.

Everyone is always so friendly and welcoming. Absolutely love Dr Demetri, Dr Romano and Dr Cassidy…read more Each one of them gave me amazing experiences. Now my FAVORITE.. Jordin. She is the sweetest, most helpful employee I've ever encountered. She holds it down!!! She knows her job and she executes it beautifully. You can tell she cares about making sure people are able to get the care they deserve. She will do everything in her power to work with you and help you in any aspect- this girl is beast and knows her job WELL. Everyone needs a Jordin. And a Demetri. Also a Romano and a Cassidy. Wonderful team with wonderful care.

Extremely rude and unprofessional office manager. Very curt with responses, unethical, and…read moreunwilling to show any empathy.

I really want to love this place. Had 3 wonderful experiences with Brittany, Hannah & Maddie…read more Came back for a redo on my porcelain veneers since one popped off less than a week prior. The Dr. had a babysitter cancel & proceeded to have her 2 yr old in the supposedly healthy safe room which she was working on my teeth. She stopped twice to attend to her child while my mouth was wide open. If this is your jam go for it.

Wow most amazing dental office friendly and no pain my dentist annie was wonderful friendly and…read morereally competent the whole staff amazing highly suggest they are honest

This dental practice is family owned and operated. The support staff is very friendly, helpful, and…read morecaring. The dentist I have is Dr. Bob and he is honest and concerned about his patients. I would highly recommend this place for the quality of care I have received and the friendly staff. They treat you like family every time you come.

Extremely disappointed with the billing and customer service at the 63rd Street location in Summit…read more Blue Cross Blue Shield already paid the claims, yet I was still overcharged. I have contacted the office multiple times requesting the refund I am owed, and instead of resolving the issue, I continue to get the runaround. This should be a simple billing correction. Once the insurance company has paid and an overpayment is identified, the customer should not have to repeatedly call and fight to get their own money back. I have been patient, but the lack of accountability and communication is unacceptable. I would strongly recommend checking your insurance statements and payments carefully before paying this office. If this issue is not resolved, I will be taking the matter to the appropriate agencies.

I have extreme anxiety when going to the dentist. They were so kind and it was the gentlest fastest…read morecleaning I've ever had. Will definitely be coming back.