1. Fitzpatrick Dental

    1. Fitzpatrick Dental

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    Oak Lawn, IL

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    Fitzpatrick Dental

    4.1 (8 reviews)
    Closed 8:30 am - 5:00 pm

    Services - Fitzpatrick Dental

    Cavity treatment

    Crown cleaning

    Dental exams

    Fitzpatrick Dental Photos

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    Smile Obsession - Reception

    Smile Obsession

    4.4(19 reviews)
    1.9 mi

    I came in to have my whole top row taken out and immediate denture, Dr. Oweisi pulled my teeth out…read moreso gently and un-painfully you might as well call him the tooth fairy. And they have no problem with me coming in regularly to keep ensuring a better fit and to make sure I have a good fitting denture. If you are terrified of dentists and or need some serious work done I would definitely recommend anyone come to this office.

    The office manager "Jacqueline" (not even sure if she was actually the manager) and the front desk…read morestaff were very rude. The confirmation system is the main issue: if you don't confirm within their text window (for context; I was already having phone issues and not receiving some texts a few weeks ago) then you get a follow-up message giving you only one hour before your appointment is canceled. That's unrealistic for people who work and can't always get to their phone right away. I called back during my lunch break three minutes after the cancellation text came in and was told my appointment had already been given away. In three minutes? That doesn't make sense. Then suddenly I was told I could have my appointment back after I complained. How can it be given away and then magically available again? Either I was misled, or the scheduling process is completely disorganized. On top of that, the communication was unprofessional. Being told "that was my bad" & with an attitude the whole time we spoke by someone in management is unacceptable in a medical office. It's disappointing because the dentist themselves is great, but the front office experience was frustrating and unprofessional. I strongly suggest better training in professional communication or hiring staff who understand how to speak to patients respectfully.

    Photos
    Smile Obsession - Hallway in dental office

    Hallway in dental office

    Smile Obsession - Dental Operatory

    Dental Operatory

    Smile Obsession - Hallway

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    Hallway

    Family Dental Care - New Smile in progress

    Family Dental Care

    3.1(73 reviews)
    1.5 mi

    I love this place. They are very straight forward about everything, including giving you pricing…read moreupfront. I'm sitting nice and cozy in the dentist chair right now! Iyad my hygienist is the best. I previously came from an office in Orland that was trying to be some sort of dental spa where I felt like I was being pressured to do unnecessary, overpriced procedures. Oak Lawn Family Dental is no BS, man.

    I had an appointment on December 18, 2025, which I believed was scheduled for a cleaning. When I…read moremade the appointment, the receptionist asked what I was coming in for, and I specifically stated a cleaning since it had been a while. I was also receiving text messages and emails reminding me to come in, which further reinforced that understanding. When I arrived, I still assumed I was there for a cleaning. A staff member took X-rays, explaining they were needed since it had been some time to check for cavities or other issues. After the X-rays, I clearly stated that I was only there for a cleaning and did not want any work done that would not be covered by my dental insurance. I was told this would be checked. I was then informed that Dentis Choi would examine my teeth. I was told I had two cavities, decay, a chipped tooth, and a baby tooth that never grew in something I've known about for years and was previously told did not need treatment if it wasn't causing issues. After sharing this information, the dentist left the room without explaining next steps. I assumed she had stepped out briefly and that my teeth would still be cleaned. Instead, another staff member came in to review a treatment plan. At that point, I expressed that I was confused and reiterated that I had come in for a cleaning. I was then told the hygienists were backed up and that there must have been a miscommunication. I agreed and explained that this process should have been clearly communicated when the appointment was scheduled that an exam and treatment plan discussion would take place before any cleaning. That expectation was never explained. I was then asked to sign a treatment plan for cavity fillings totaling $280. I declined, explaining that I was not comfortable committing to payment when I came in solely for a cleaning and circumstances could change before a return visit. I was told I should sign before the end of the year because the cost could increase with my insurance next year. I thanked her for the information. I returned on December 23, 2025, for my cleaning. Check-in went smoothly, and the front desk staff were friendly. The dental assistant prepped me, and the hygienist introduced herself and explained that she would be cleaning my teeth. During the cleaning, water began dripping down my mouth. Although it was mentioned and briefly addressed, the water continued to drip down my neck and onto my back, leaving the back of my shirt wet for the remainder of the appointment. I understand that some water is normal during a dental cleaning, but I have never experienced that level of dripping. Typically, minor drips are immediately addressed to ensure patient comfort. I was also unsure why the hygienist required an assistant throughout the cleaning, as in my experience hygienists usually perform cleanings independently, with the dentist coming in afterward. At the end of the appointment, the hygienist recommended scheduling a visit to complete the cavity fillings. I explained that my previous interaction with Dentist Choi was unpleasant due to the lack of communication and that I would not feel comfortable having her complete the procedure. Overall, the front desk staff were pleasant, but the lack of clear communication and attention to patient comfort made this a frustrating experience. I requested for my x-rays and files to look for a new dentist.

    Photos
    Family Dental Care - 2019 Staff Photo in Oak Lawn

    2019 Staff Photo in Oak Lawn

    Family Dental Care - Family Dental Care in Oak Lawn shared this photo.

    Family Dental Care in Oak Lawn shared this photo.

    Family Dental Care - Great smiles being made in Oak Lawn at Family Dental Care!

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    Great smiles being made in Oak Lawn at Family Dental Care!

    Marshall Dental

    Marshall Dental

    4.4(8 reviews)
    2.1 mi

    As a patient who's been coming for several years, today 11/10/22 was a huge disappointment!…read more My appointment was at 11:30 I wasn't asked to come to the back until 12. The heavy set assistant put the bib around me, asked if I wanted to watch tv, I said no, she left. About 12:15 I sat up in the seat to see if I could get someone's attention, to ask when I would be seen. The assistant came into the room and said, the doctor is with another patient she will be in shortly. I asked her, is this new, for patients to wait almost an hour before they are seen? She said, Dr. Marshall is on vacation so the other dentist is taking his patients. As we were speaking the Dentist walked into the room and said, what's the problem? I said, I've been waiting almost an hour. She said, no your appointment was at, before she could get it out I said, 1130 . She said, so you've been waiting about 30 minutes, it's 1210 I said no, it's actually 1220. She nonchalantly shrugged her shoulders and said, emergencies happen. The way she looked at me was as if to say, oh well, wait til I'm done. I began to fix my purse strap, she said, are you leaving ? I said yes because you're being very rude and inconsiderate. She said, nonchalantly, ok and walked to the front desk to tell the receptionist, i wasn't being seen because i didn't want to wait. I told her, no, I'm leaving because the dentist was being extremely rude to me. I left in shock! I couldn't believe she was as rude and inconsiderate as she was. It was as if she was doing me a favor or as if i was late and she had to wait on me. I waited almost an hour to be seen, not one time did anyone apologize for my wait or show any consideration for my time. I had to find a baby sitter for my three month old baby for this appointment just for the dentist to be extremely rude to me and waste my time. I would never give my business to this practice as long as she's there! I have referred so many people to this practice from SWA, including a few family members, but I will be sure to tell them about the experience I had today so they can find a new place to go as well. Dr Marshall didn't seem to be as rude and ignorant as the female dentist that works there. I hope you clean house because she will be the cause of you losing a lot of patients. And by the way, while I was there some of the workers were talking about another worker leaving the practice ( I believe) and said, this place is going to go to shit when you leave and I was actually getting paid on time with you here. So obviously there is more going on at this practice than just that rude, nasty,ignorant female dentist!

    Been going here since they opened in this location, and prior to that was a patient at the other…read moreoffices in Evergreen Park and Orland Park. Super friendly staff, knowledgeable and talented dentists, overall great experiences had by me every time. Dr. Richard is great, as is Dr. Erica. Can't say enough nice things about the place, really. Definitely recommended.

    Photos
    Marshall Dental
    Marshall Dental
    Marshall Dental

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    Fitzpatrick Dental - generaldentistry - Updated July 2026

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