This is the best car service in the Knoxville and Smoky Mountains! We use Nik and his service for…read morebusiness and personal travel to the airport and for all UT sports. Hands down the best service in town with very clean cars and first class service.

I needed a ride from Pigeon Forge to Knoxville Airport and found Smokey Mountain Transport in a…read moresearch. I called and they answered right away. They arranged to have a car pick me up 8am the next day. I'm they arrived on time with a nice SUV. We had a nice ride to the Airport. I would recommend this service to anyone looking for a ride in the Knoxville area.

A company I purchased, (returned and purchased again), a bed from (okay to eye roll), uses these…read moreguys to deliver once it makes it to Knoxville - really great service, very nice and customer service oriented! Alison, who was an angel, set up my appointments and was accommodating to my work schedule. Daniel and Jordan brought my final bed and picked up my return, and both guys really showed me the white glove service they offer. They brought booties to wear in my house, as request, and were very conscious of the surroundings when moving everything around. I would absolutely use their services in the future! Thanks again for the great service, sorry for my indecisiveness in beds. ;)

Best car service around! Tara was early to pick us up, loaded our luggage (we had a ton!) and got…read moreus to the airport safely and quickly. The car was super clean and comfortable.

A group of 4 old timers were stood up by another taxis service at the last minute. We were…read moretraveling and didn't know who to contact. Ride Safe was recommended by our hotel, and it was great. I cannot say anything but great service and price. This site only allows the highest rating 5 stars. I would like to give ten or more stars. A big thank you to DeWayne and Tara, you saved our trip. Robert S.

Absolutely incredible!!!! They truly do stand behind the name Always Ready. I called last minute…read morethe night before at 11pm and John answered!! He was polite, he was helpful and made sure to confirm all proper details. We had a high school aged daughter that needed picked up in Pigeon Forge and taken to the airport for an emergency flight home. He came through BIG TIME! He was punctual, he was responsive, he was courteous. This company did everything imaginable to calm anxiety and produce results. What a home run. There is nobody else in the Tennessee area that I would call instead. Always Ready has a customer for life....

I referred one of our guests to John Lee at Always Ready Transportation for airport shuttle service…read moreto our retreat center. She paid in full ahead of time. When the day of pickup arrived, no one showed up -- no driver, no call, no explanation. Both my guest and I attempted to reach Always Ready Transportation multiple times afterward, and we never received a single callback or any form of communication. My guest was left stranded at the airport after already paying for a service she never received. This company took the money and disappeared. I cannot in good conscience recommend them to anyone. If you're considering using Always Ready Transportation, please save yourself the trouble and look elsewhere. I would give zero stars if I could.

Booked last minute and Ales really came through. Larry was a great driver, showed up on time and…read morevery friendly. We a really nice and comfortable ride to our destination. Will definitely reach out again and highly recommend!

Alex and his team were FANTASTIC! We had a little snafu on the pick up day because we arrived right…read morea midnight, BUT Alex didn't miss a beat. He rallied and was there, ready and waiting. He was prompt, courteous, responsive, kind and personable. The pricing was very reasonable, and service was exceptional. If you are headed to the Knoxville area they should be your first and last call.

On June 15,2026 we had scheduled a pickup for 3:40am to take us to the Knoxville airport so we…read morecould fly out to our vacation. The driver never showed up. The app showed the driver going in the wrong direction. We messaged them but had no reply. We were forced to cancel the ride just after 4:00am. We had to drive ourselves and park in long term parking. What was a $25 Uber ride turned into $170 parking fee. Our address is easy and GPS brings right to our front door. Customer Support is a chat bot and useless. Never using Uber again.

Using Uber for the first time ever today. I was stranded in a state that I was traveling through…read moreand my brake line failed due to age I guess, I had no brakes. In a state with no family or friends to call. I needed a ride to auto parts store. Signed up on uber app. I made the appt. To be picked up in 2 1/2 hours while I was waiting for my part to be delivered auto store. I got a confirmation, I got a driver name and the type of car to look for. HE NEVER SHOWED UP. Now I get another text from UBER stating we are looking for a driver for you. REALLY? i gave you a 2 1/2 hour window and now your leaving me stranded cuz you don't have a driver? Not reliable. My rating for Uber is zero. We had to ask a complete stranger if they wouldn't mine driving me round trip to pick up the part and back to the inoperative vehicle. Which went well by the way.

Les of America Cab is helpful, punctual, friendly, and professional…read more We used his taxi several times during my two week visit to Knoxville. He was quick to understand my handicapped mother's needs and make it easier for her to get into and out of the taxi. He drives smoothly and safely. His intelligent conversation made long distances seem short. I highly recommend Les of America Cab.

From the owner: Professional climate-controlled and clean ride read more

Stephen was awesome. He was always on time. We used him 3 times over the weekend. He took us sight…read moreseeing on the way to and from the airport. He is very knowledgeable about Knoxville and Gatlinburg and even gave us a history lesson. We enjoyed our rides. Very dependable. We will definitely use him again. We highly recommend him. Great personality. Crystal G.

Called to book a ride, the guy who answered on the phone kept talking over me being rude, then…read morestarted yelling. Learn how to talk to people!