Best car service around! Tara was early to pick us up, loaded our luggage (we had a ton!) and got…read moreus to the airport safely and quickly. The car was super clean and comfortable.

A group of 4 old timers were stood up by another taxis service at the last minute. We were…read moretraveling and didn't know who to contact. Ride Safe was recommended by our hotel, and it was great. I cannot say anything but great service and price. This site only allows the highest rating 5 stars. I would like to give ten or more stars. A big thank you to DeWayne and Tara, you saved our trip. Robert S.

Mr. Steve was very welcoming, punctual, knowledgeable and funny!! We scheduled a pickup for 1:30am…read moreand he arrived at 1am and waited for us until the scheduled time!

Called to book a ride, the guy who answered on the phone kept talking over me being rude, then…read morestarted yelling. Learn how to talk to people!

My young bride and I had tickets to see the Knoxville Chaber Orchestra on 3/3/19 (great show, by…read morethe way). We parked in the Promenade garage behind Mast General and were making our way up Union Avenue through nasty weather, when a bus stopped on Union, the door opened, and the driver asked if we were heading to the Bijou Theatre. We replied in the positive and he offered to take us there. Apparently the Bijou contracts with Chariots Of Hire to take people to and from the theatre when they are holding performances. Kevin was polite and positive and dropped us off in front of the Bijou. After the show we waited out front for about ten minutes and he took us back to the garage. Excellent service at no cost to us.

We hired a sprinter van to take us to a nearby resort with my elderly parents and our 5 children…read moreages 1-10. Timing was key due to their various nap schedules as well as the fact that we were meant to eat lunch after a long travel morning. The drivers were an hour and ten minutes late and there was zero communication and lots of confusion as to where there were and when they were due to arrive. They ended up coming and telling us that "another family hopped in the car and took our ride haha". We had all the confirmations and so did they. The biggest insult was that driver Stan, mocked us and laughed when we said that it was huge inconvenience and unacceptable. Our children were crying and hungry. David was kind and tried to apologize but nothing could be done to remedy the chaotic situation. I try to give people the benefit of the doubt but zero communication as well as very unprofessional behavior from Stan earns this outfit 1 star.

Booked last minute and Ales really came through. Larry was a great driver, showed up on time and…read morevery friendly. We a really nice and comfortable ride to our destination. Will definitely reach out again and highly recommend!

Alex and his team were FANTASTIC! We had a little snafu on the pick up day because we arrived right…read morea midnight, BUT Alex didn't miss a beat. He rallied and was there, ready and waiting. He was prompt, courteous, responsive, kind and personable. The pricing was very reasonable, and service was exceptional. If you are headed to the Knoxville area they should be your first and last call.

Used Cruze Transport Services for airport pick up and return. Great service and communication.read more

Great communication and professional service . Used from Gaitlinburg to Knoxville airport Would…read moredefinitely recommend

Michele is absolutely wonderful! From start to finish, her friendliness and professionalism is top…read morenotch! We toured local wineries and some art galleries, and Michele was extremely knowledgeable about the entire area. I highly recommend this business.

Michele does a fantastic job providing top quality shuttles for small groups and large. I…read morerecommend her regularly, whether it is a trip down the mountain to Asheville Airport, Charlotte airport or a local excursion to all the sites that should be seen when friends are in town. As a wedding officiant, I have seen her team in action, shuttling wedding guests to the venue and then back to hotels and elsewhere in the high country. You can trust Michele to get you where you want to go, and get you there on time. Sincerely, Richard T

Absolutely incredible!!!! They truly do stand behind the name Always Ready. I called last minute…read morethe night before at 11pm and John answered!! He was polite, he was helpful and made sure to confirm all proper details. We had a high school aged daughter that needed picked up in Pigeon Forge and taken to the airport for an emergency flight home. He came through BIG TIME! He was punctual, he was responsive, he was courteous. This company did everything imaginable to calm anxiety and produce results. What a home run. There is nobody else in the Tennessee area that I would call instead. Always Ready has a customer for life....

I referred one of our guests to John Lee at Always Ready Transportation for airport shuttle service…read moreto our retreat center. She paid in full ahead of time. When the day of pickup arrived, no one showed up -- no driver, no call, no explanation. Both my guest and I attempted to reach Always Ready Transportation multiple times afterward, and we never received a single callback or any form of communication. My guest was left stranded at the airport after already paying for a service she never received. This company took the money and disappeared. I cannot in good conscience recommend them to anyone. If you're considering using Always Ready Transportation, please save yourself the trouble and look elsewhere. I would give zero stars if I could.

Simply incredible customer service! They exceeded every expectation, and when my plans unexpectedly…read morechanged, they were extremely polite, professional, and accommodating. I won't be using any other transportation service in the area after hiring them.

My daughter and I arrived in Knoxville, but mixed up on our timing. Mark, at American Limousine…read moreand Transport Service, went out of his way to accommodate us. He confidently and safely delivered us to our destination. We are so thankful and highly recommend this transportation service.

Booked A Elite Limos for our wedding on October 10, 2020. Everything started out normal enough…read more Picked us up and on the way to our wedding ceremony, THEY WRECKED THE PARTY BUS WITH US IN IT!! We had 16 people on the party bus we rented. Mike was driving pretty aggressive to the point several of us were nervous and probably should have said something. Now, accidents happen and we accept that. The problem is, Mike and his company have refused to refund us our money. I say refuse lightly, as Mike has ignored our request since then. The wreck caused us to be an hour late to the ceremony place which greatly reduced ability to take the photographs we wanted with our family. Also, as you can see in the photo, the door was blocked by the mountain we were on (if the bus ran off the road about half a mile up the road I wouldn't even be writing this email), we could not get out the door. We had to go out the fire escape windows. That includes the bride and bridesmaids in a wedding dress and dresses. We have tried to talk to them about this, and even had our lawyers reach out. But, to no avail. We still have not been refunded the money in which Mike wrecked on our special wedding day. We wish this was a positive review and one that we recommend them. But in the chance something goes wrong, I would highly suggest avoiding this company. They will not work with you to make things right.

Elite limos has been there for me for all my accomplishments and important days! We rented them for…read moremy senior prom, a Vol's football game, high school graduation, undergrad graduation, Mother's Day, and Father's Day. I plan on booking them for graduation again as well as my wedding and my daughter's quinceañera! I feel safe in the vehicles with each professional driver I've had. I can't want to ride in style again!