bought a bike and a cat rack there a few days ago. great deal and helpful staff.read more

Greatly Improved! I had stopped in here a few years ago and it was generally less than impressive…read more Since then I had often passed by while shopping in the area but I certainly won't anymore. It's my understanding they are under new management since my last visit and it shows! Good selection, smartly organized, and helpful employees. Definitely would recommend.

Had to have my favorite Citizen watch fixed and Butler did the fix! Professional and reasonableread more

Horrible customer service. From the moment I walked in he made it seem like I was bothering him…read more Instead of feeling welcome it seems like I was just annoying him instead. The owner acted like answering my questions was an inconvenience. Customer service is just as important as the quality of the repairs but unfortunately this business fell short. I wouldn't recommend this shop if you expect friendly, respectful service.

100% recommendation....a true professional watch repairman who is very client focused. I would not…read moretrust my watches to anyone else!

No communication. Multiple calls, emails, and website inquiries ignored. I will never go back. If…read moreyou call you clget a recording instructing you have to leave an inquiry. Finally got my item back and was lied to that I didn't reply to them. Stay away.

Great people, great service. If you need watch service this is the place to go. They will take care…read moreof you Myrtle Beach

I've been to Time Square many times and always left satisfied. Great work and reasonable prices!read more

I went today and had so much fun! There is so much to do and can be fun for the whole family! All…read morethe shops are so unique and theres something for everyone here!! I was even able to find rare Miku figures while here! I had lunch and the service was amazing and fast despite the crowd,my server was also nothing but kind as was everyone working in shops! Some things can be pricey but it really is a bang for your buck!

So much to see and do here! If you love shopping and eating, this is the place to go! We spent…read moreabout 3 hours wandering around. There are several stores and activities. Must visit the Hangout and add to The Wish Wall! Ripley's Aquarium is located here, as well.

Great service! Awesome people to work with, will be back! Lots of explanation points, excellent…read moreselection.

I went into the store today (12/22/21) around 1:30pm with my sister just to look at some wedding…read morebands and ask a couple questions, as I just got engaged last weekend. The first gentleman that spoke with me was very kind, he complimented my engagement ring and after I exchanged for a few minutes with him about different ring details he continued his job and I continued looking around. My engagement ring has blue topaz accent stones, so my sister and I were discussing how it would be cool to incorporate blue into my fiancé's wedding band somehow. I got the attention of one of the saleswomen on the floor and before I could really explain my situation, she kept asking if I was looking to purchase. The thing was, I had no clue what I was looking for and wanted to ask some questions to gain some more info to start the search for a band with blue. She then told me she needed to go help someone else and asked the other saleswoman to help me. This lady did the same thing, threw out questions like "are you going to buy today?" and "do you know what size?" etc. I continued to try and explain my questions/inquiries and asked to see one of the rings in the case. She pulled it out for me and did not give me the chance to discuss it or learn, instead she told me that "today was not the day to window shop" and that I should leave and look at their website. It was pretty clear that she did not take me seriously. I wanted to speak with an actual person rather than look online since I have never shopped for a wedding band before, but I did not feel welcomed. If the store were crowded with other shoppers, maybe I would have understood the urgency to help individuals who knew exactly what they wanted, but the store was not overly crowded. I definitely left feeling like it was not okay to ask questions and see different options even if I was not seeking to buy that day. I am a reasonable person and I've worked jobs dealing with customer service, so I know it can be stressful and overwhelming at times. I was also very kind in this situation. However, in this situation, I felt like I was not being taken seriously, even though I stated that I was engaged and had my ring on my finger. I was pretty much shown out of the store since I didn't know exactly what I wanted. My fiancé and I will be taking our business elsewhere when we purchase our wedding bands.

We love Jacob the Jewler. Even though we now live in Ohio, we still visit the area often and wait…read moreuntil we are in town to buy or sell any of our jewelry. They do outstanding work and are always upfront, honest, and fair. Jamie was a big help when we were selecting an anniversary ring. He is very knowledgeable, friendly, and does outstanding work. The shop has always been very receptive to our needs. We will never buy the jewelry anywhere else again. Check this place out, you will not regret it!

If you have a problem, take it to Jake the Jeweler. I had a Rolex watch that wasn't keeping time…read more I took it to Jake and the gemologist put in three new parts ( the first time ever), he also did a new appraisal on it for me. After I got it, we took in all my jewelry for a new appraisal. Will I go back there? I have a tennis bracelet that needs a new clasp on it. If you see me there, stop by and say hello.