I went in there to get a government document after speaking to the people at the county building. I…read morefound it strange, but the people at the county building said to prepare for some of the rudest people ever and of course I just brushed it off, thinking that how bad could it actually be? I have never been there before and I walked in and found it to be a very clean establishment and I walked up to the customer service section and was asked if I was here to pick up an order and I said no I just needed some paperwork and the lady said it's over there in that other section. I wasn't exactly sure which document I needed and so I went back to her. I said can you help me out and she goes just look at whatever the label says on the copy you have and go look for that name. I must say this is hands-down one of the most unprofessional businesses that have ever been to. it's kind of strange because everybody's striving for business and everybody complains when local businesses aren't getting enough business to stay up and running, but I have to admit the way I was treated was absolutely horrible. Unless it's absolutely necessary I will never visit this establishment again and will tell absolutely everybody I know to avoid it as well.

Redheaded lady was on her phone or gossiping the whole time... she seemed new, but was really rude…read more The place seemed really disorganized as a whole. Their system seems outdated.

Carlos hooked us up in less than 2 hrs! We were in town for a stopover for a night on our way to…read moreDaytona 500. We failed to get our bumper sign made before we left so on a hope we called and we were in luck! Carlos made the banner look better than what asked for, great job! Thank you!

From the owner: Banners, Vinyls, Decals, Business cards, Magnets, Flyers, Invoices, Labels, Signs, Yard signsread more

Had one of the worst experiences at this Staples. I went to drop off an Amazon return package. I…read morewent up to the counter. Set my package in front of the employee. He told me that I had to take it to the other side of the register. Really? Like he couldn't pick it up and move it two feet to the other side of the register. He tore off the wrapper and processed the return. He then said he was done and pushed the ripped wrapper towards me. I said I didn't need it. He then said neither do they. Then pushed me wrapper back at me with a smirk on his face. How difficult is it to throw the ripped wrapper into the trash?Why would I take it back? When I asked if this was the way he treated his customer, he just glared at me. Is this the new customer service standards for Staples.

worthless store. machines dont work, employees standing around doing nothing. Will avoid this place…read moreat all costs

I go here for one reason. To return Amazon purchases. So this review is for this service only…read more If you generate the return on your Amazon account, take a photo on your phone of the QR code for that return and show it to the nice folks who work here when you take in the package or box you're returning...they scan the photo and give you the tracking info. Seriously, you don't have to do anything to the box but bring it in. UPS does all that for you. Bam! Done, returned.

Ozzie the manager and Adam are very friendly and welcoming. I first met Ozzie when I first came to…read morethis UPS store about two yrs ago to get some legal packets made for a squatters case I was filing. She was very efficient, knowledgeable and very helpful in making my legal packets in a well organized manner. I was a mess due from stress from having to go to court. Hence two years later, Ozzie now a well deserved manager, is still as friendly and welcoming as before. She exudes excellent customer service and still is friendly and welcoming as before. Now, I'm having to go through eviction of people I rented too and have breached the contract. I'm from CA and this is the only UPS store I will come too now when I'm in Las Cruces. This UPS store has good friendly, welcoming and efficient people. They provide excellent customer service all the way around. Thank you Ozzie and Adam.

Great print shop, been doing business there for many years. Vicki and Patty are the best and easy…read moreto work with! Quality is good and the price is always fair.

As the office manager of a multi lawyer law firm, it's imperative that I find a local printer who…read morecan do super fast turn around, great work and doesn't cost an arm and a leg. Finding one just blocks from the office is a bonus. Vicki and her staff have done all our business cards- she sat with the principal attorney for an hour and chose card stock, colors, logos, designs etc for them. She had them ready in a couple days and they are beautiful. Exactly what the boss had in mind. Our business envelopes are sturdy and super easy to reorder when needed. Once you get your design with Tacom a quick phone call can get you replacement cards, stationery, envelopes etc is no time. Sometimes less than a day. Anytime I need anything printed I call Vicki first. Period.

I recently found out that UPS stores are not operated by UPS, but by third party businesses. I've…read morenever had an issue here mailing or picking up a package but if you need any other UPS service then you have to call the customer service line because the people here can't help you. I was having an issue rerouting a package to be picked up here instead of my residence (it required a signature and I wasn't going to be home) but I was told that UPS has to take care of it on their end because this place is just a waypoint. Good to know, but disappointing as I had already tried the customer service line and wasn't able to resolve my issue. I wasn't allowed to speak with an actual person and the automated phone tree did not give me an option for rerouting my package.

I have disabilities and the scented plug in makes me sick with migraines…read more Most businesses today's don't do this as to stay inclusive to their customers. A person with a disability such as migraines, asthma, or allergies should walk into a corporate owned store and not expect this. I will be looking at other options of service.

No Longer at the address given on their website. Disappointed that a business that I would consider…read morehiring to consult me on my business can't seem to manage their own. To the man who answered the phone when I called the number off your site... You might want to answer in a more appropriate manner since you are representing a business that I'm guessing would like to make money. Good luck with that.

From the owner: Web Development/Design Custom Websites…read moreGraphic Design Custom Logos Social Media Print Materials Banners DVD & CD Duplication CD Transfers VHS Transfers