THE WORST DOCTOR AND FACILITY IVE EVER BEEN TO. First visit (after waiting over an hour) the front…read moredesk staff was incredibly short and rude and not very helpful. Only to be brought back to Dr.Han who literally ran in an out of the room in about 45 seconds pushing me off to next week saying I had compacted ear wax and we can do a hearing test next visit after drops. I come back (wait another almost hour) only to be brought back told my wax was gone(not what I even came in for or the side I was worried about) before he ran out the room and never did anything else to test my hearing. DO NOT WASTE YOUR TIME OR RISK YOUR HEALTH VISITING THIS DOCTOR Or FACILITY!!

If I could give Dr.Han more stars I definitely would.He is a remarkable Surgeon and takes the time…read moreto know what your needs and concerns are. Very professional and has a unique ability to put you at ease. I would give referrals to anyone that needs a ENT physician. Great job Dr.Han for giving me a better quality of life!!!

Dr. Han is the best ENT! He knows his stuff and really seems to be such a nice guy too!read more

Great surgeon. I had a wonderful experience in Dr. Han's office and my surgery was very successful.read more

The office staff is great, caring and knowledgeable! Dr. Covello is very compassionate about…read morefinding exactly what is causing your illness or issues! He made me feel comfortble, explained everything very clearly so I left well informed, takes the necessary time and took care of my health issues that no one else did! Highly recommended!

Dr Covello truly overcharges! I have never paid under $1800 for an office visit. Every visit no…read morematter how minor is considered surgery. When he pulls that camera out to look into your nose get ready to get billed $1800. Follow up visits after surgery are billed at $1800 too! I over paid him $500 which is due back to me but they refuse to refund my money. The guy is a thief and his office staff is no help either. And no he did not fix me.

Awesome Doctor that teally listens to you and gives answers and instructions that are easy to…read moreunderstand. Excellent ENT specialist!

I went to Care Pointe in Highland as I was having a problem with my ear. I was able to get an…read moreappointment quickly. It was suggested that I register prior to coming in which was a breeze. I found the staff and Dr Tarin to be friendly, caring and very professional. My issue was taken care of successfully at that first office visit. When I went back for a recheck Dr Tarin was very thorough and made sure that I was not having any other issues. My experience was very positive and I will not hesitate going back should I have a need.

Will never come back. I was seen by Dr. Cherukuri and he was very much in a hurry to leave. Must…read morehave been less than 5 mins. He told me he was gonna call me when my test results came in but never did..

Dr. Stepanovic has been caring for my mother and my aunt, both elderly Hobart residents, for the…read morelast 10 years+. And when I say "caring for", I mean it. Not only does Dr. Stepanovic offer good medical care, he offers care. He's kept my mother alive, which is no small achievement. She's now 94. And my aunt has had several cardiac issues, and at 81, she is out and about and still enjoying life. What he offers that very few physicians offers is a level of care. He has tremendous interpersonal skills. He spends time with his patients. He remembers his patients. He takes extra time with his patients, so that they don't feel like the typical managed-care numbers. Another thing that impressed me is his understanding of how the medical-industrial complex works, and how he takes time to make sure his patients aren't swallowed up. When I accompanied my mother to her cardiology appointment this year, I needed some forms from him, because Mom was having another (unrelated) surgery. He sat down, then and there, and completed the forms. He told me, make sure to get his front desk staff to print them out and make a set of copies for me. He said that the surgi-center would surely want a copy of Mom's EKG. He emailed it while I was with him, and then he said, they're probably going to lose it. I'll give you a copy to take with you. (By the way, he was right. The surgery center DID lose the EKG. But because I had a copy with me, Mom's outpatient surgery was able to proceed on schedule.) Do you know how good this guy is? The nurses like him. I've been to the hospital often enough that I know to ask the nurses about the doctors, and boy oh boy, has that been helpful. No one has a bad thing to say about Stepanovic. He treats the surgical staff well, too. I highly recommend Zlatan Stepanovic, MD. I don't know the other physicians in his practice and can't discuss them. I just feel lucky we found this guy.

Best family physician I've ever had. He as well as his staff are very efficient, professional,…read morecaring, friendly, and do their job very well. Dr. Jones has so far always come up with the right solution for me every time I had a problem. He's also a friendly caring guy with a sense of humor when appropriate. I hope he can keep practicing medicine for as long as possible.

I had the wonderful pleasure of being able to become one of this fine physician's patients. I have…read morehad the opportunity to not only visit the facility but to interact with all of his staff. My first day to see Dr. Jones was on Thursday, his staff got me in when I asked. He had openings well before the day I requested and they went through each thoroughly on the phone with me ever before meeting me. They never rushed me off of the phone and never was I told I would see someone else instead of the good doc himself. Upon arrival I pulled into the parking lot, which was a little hard to find if you aren't from this area. Sad thing is you all well know I'm a transplant, but I've been here for about 7 years. (Shame shame) the second time was a breeze. Which was today and I'll talk about that later. I walked into the facility expecting the absolute longest wait time in the world because there was a few people in the front. To my surprise, things flowed as smooth as butter on a fat juicy steak seared to perfection! Mmm mmm. Everyone was all smiles and they weren't fake in the slightest! These were genuine. Soothing and refreshing as southern sweet tea! I'm liking this doctor even before I met him. From the receptionist, to the secretary, the M.A.s, the nurses, medical student/resident, then oh my goodness!!! The doctor. As fine as a gently aged wine. Perfection at its best. Served up strait. This guy! I admire already. I fell to a million pieces with the first handshake. Baffled! You all don't understand the absolute importance of not only having a great doctor, but to have his whole staff to be knowledgeable and kind at the same time. This is truly a unicorn in the medical profession. It shouldn't be, but it is. And to actually see one in person and to be a patient here it's made me feel 10 times better by just being abled to know, I'm SAFE. The good doc has no idea. But I plan to have my family to transfer to his and his staffs care. I hope they are as happy to receive us as I was to receive them. A small overview of services. I went in first time visit and was seen within 10 minutes of walking through the door. Let me explain "seen". I was walked back by the M.A. Weight, vitals, previous surgeries, medications. The doctor and medical student/resident (please forgive me if this title is wrong) I felt dreadful that day which is why I didn't write it then. If I had it would have been 5 stars and the explanation would have just been a smiley face. Anyway they came in introducing the doctor and she stayed. She was very kind and professional and very thorough. We chatted it up and then came the doc. By the time he got to me I was feeling really horrible. But he and his staff assured me and made the most of the time I was in there. For a first time visit, it was a lengthy one, but if you are ever rushed through a first time visit with a doctor, please be very weary or their practices. Most of us who care about practicing in years to come DONT rush. He told me I would need to have labs drawn and I could come back next week or even on SATURDAY, yes I said the forbidden word, SATURDAY. They do labs in the clinic. And the nurse was soooooo kind. I really liked her. And I didn't even feel the "pinch". :) Now you may understand why I compared his facility and services to a fine steak dinner. Have you had a steak dinner that was presented very beautifully and it turned out to taste like nothing and it was tough and chewy. And the wine was bitter and wasn't even good enough to stain a white carpet. Well I have. And that's the same thing you get with a lot of CORPORATE doctors. I didn't say all! But I've found a hidden gem right here in town and I'm proud to say I'm his patient! So... score as follows: Customer service/ Bedside manner: excellent 5 Quality: excellent 5 Cleanliness: excellent 5 Professionalism: excellent 5 Location: excellent 5 Parking: plenty 5 30 out of 30= 5stars

Dr Katz literally saved my life!! After diagnosing and treating a severe sinus infection, through a…read moreseries of questions, diagnosed sleep apnea and immediately put me on an A-pap machine and a morning inhaler for advanced COPD. My breathing, mental clarity and overall health is great, thanks to Dr Katz!

He may be a nice doctor but those receptionist are lazy, rude, and do not tell the truth. After…read morereading from the poor reviews (check yourself) I am not the only person having trouble with scheduling. I called here 4 times today just to schedule an appointment for my daugter. Someone told me they wasn't open call back. I called back then someone is asking me all these unessary questions and lied and said they couldn't make an appointment without a referral. which isn't true you have an option to bring your referral with you! Doesn't have to be at the office upon scheduling. which is what I'm doing which my new appointment for my daughter. Purposely gave me the wrong address.Then someone else told me they'll call back to schedule an apppointment @1 althought they close at 1030am today. if you dont want to do your job don't come to work. trying to denying a 2year old care Thank Sandy and sue. You been work at the office over 20 something year maybe you should have 20 something years in customer service training.