I called up to see if they had a specific part I needed for my table saw. they said they did. I was…read moremore specific about which model number I needed, they assured me again they had plenty of them. after a 45 minute drive to their establishment the clerk (same guy) said "sorry, we don't have any". Later I thought if I were the owner I would want to know what had transpired. I called back, talked to the owner, he said "so what, the guy made a mistake". I said "and that's OK with you? that's how you run your business?" He (the owner) told me to go f*** myself

Been working with CST for many years and have had only great experience with them. They are great…read moreat providing us service when we need it and at competitive prices. Highly recommended.

I reached out to andHOW! Graphics in Fairfield, CT, for a straightforward shirt print job. I sent…read moreover the artwork, and they confirmed it could be printed on black shirts. I mentioned I was local and asked to stop by to go over the details. When I arrived, the owner, David, introduced himself, then immediately asked, "So what is it that you want to talk about?" I explained the shirt quantity, print size, shirt quality, color accuracy, and confirmed that the TIFF file I had provided met their specs. I assumed David checked the metadata and gave it the green light. The only thing I didn't say, because I thought it was obvious, was that the final product should match what we saw on-screen. On David's computer screen. Apparently, that needs to be spelled out for these guys. Later that day or the next, I got an email saying the job was approved and to send payment. No proof, no sample, no invite to review a test print. Just a bill: $400 for 24 shirts. I paid, trusting they'd get it right. Mistake number one. When I came to pick up the shirts, David was standing in the hallway talking with his employee, Drew. When I walked in, they both looked up. David walked straight into his office, and closed the door. I pointed out to Drew that the shirts looked way too bright, the color completely stripped the artwork of its look, feel, and essence. Drew asked if I wanted to speak with David, the owner, and I said, "Sure, I'm here." He went to get him but returned not with David, but with a single shirt that was noticeably darker. "That was the first one we did," he said. Like that explained anything. As if the reason they never sent a proof, or invited me to approve a test, was because they already had a misfire they could ignore. One version was too dark, the others too bright. No follow-up. No accountability. Just boxed it up and called it done. Trying to be decent, new in town and hoping to support a local business, I was willing to let it go. I even sent a polite thank-you email saying the shirts "looked great," just to keep the door open in case David wanted to acknowledge the sloppy execution. It wasn't praise, it was a courtesy. A quiet opportunity to make it right. He didn't take it. That was my way of saying, "We're good." Mistake number two. I figured I'd give the shirts away and tucked the box in my closet. Months later, I pulled one out and noticed burn marks from the press around the artwork. Why did I wait five months to reach out? Well, It's not like I was in a rush to get home and inspect every shirt, just to make sure they all look terrible. I already knew the job was off... but now they weren't just poorly printed, they were damaged as well.. I reached out again, not about the color this time, just the burn marks. David's response? "Why did it take five months?" Honestly, whether it takes five minutes, five hours, or five months doesn't matter. His job is to make sure the shirts look good when they leave the shop. He failed. This wasn't about the money. It was about professionalism, accountability, and doing the right thing. He had two chances to make it right, once in person, once by email. He chose not to.

We have worked with andHOW! on a couple projects and they all turn out great! David is awesome and…read moreis very helpful. We will continue coming back for more projects!

This company is amazing we were so happy with our service--from the first call to make…read moreinquiries-to booking the appointment--to the actual service date. Everything was professional, timely, friendly, responsive and very reasonable. I would highly recommend this company and will use them again for sure!.

We needed to get bulk documents shredded and they were quick to assist us! I liked that they…read moreshredded the documents on the spot! It's cheaper than taking it to UPS! Highly recommend!

Be smart and go elsewhere…read more Never got a time slot by email, as promised. Never was able to reach anyone by phone or email; calls were routed to offices in other states, with no answers provided. Went to another company at a much lower fee.

Made an appointment a week in advance for today, March 4. Was told by Alba Cardinali, who took my…read morecall, that I would be contacted with a time frame the night before. I was not contacted. I started calling the number on my confirmation this morning and the calls kept getting routed to the New Jersey location. They couldn't tell me anything and said the people in the Elmsford office probably weren't in yet and the calls were defaulted to them. Got someone to give me a direct number to Elmsford and it still was picked up from someone in New Jersey. Finally talked to Michaela in Elmsford who said I was on the schedule and they would be there between 12 and 3. Took me an hour to find that out. Of course no one showed up or called. I called at 4:15 (of course someone in New Jersey answered again) but finally after about 5 separate calls and attempts to transfer me where I was hung up on, someone was nice enough to stay on the phone until he could track down and transfer me the Michaela. She said they were running late but not to worry, they would still be there. Of course no one showed up. Seriously doubt they will even call to reschedule. These people have no qualms wasting your time, so don't waste yours with them.

I used On-Site Shredding for many years for both my midtown offices and my executives' home…read morepickups, and they were always friendly, on time, and fast! Sad that they no longer service NYC (but I don't blame them!).

I love their last-Saturday-of-the- month on site shredding events. You just drive over with up to 3…read moreboxes of paper and they shred everything right in front of you for $25. It takes about 10 minutes or less but you leave with peace of mind knowing that your sensitive information has been completely shredded. Call ahead because once in a while they don't have the Saturday deal. That is often around holidays. These people are friendly, efficient and demonstrate right in front of you that they do a good job. M

Extremely satisfied with the canvas work for our SeaRay. They use quality materials, do excellent…read morework and Jenna in customer service is wonderful! We very much recommend them.

Excellent customer service, not pushy, lots of time invested by them in customizing our choices and…read morewhat would work and not. We had an old couch recovered and reconditioned by then and that have a great selection of materials, design and colours. We picked with their assistance a great colour and material that is sunlight resistant and comfortable to sit on. The couch is like brand new and we are very happy with the work and would use them again and recommend them without reservation.

I consulted with Jim at JOD Designs for a multitude of projects, and his reliability, quality, and…read moreconsistency make working with him a no-brainer. I would highly recommend working with JOD Designs for all of your graphic needs!

I've used PosterSigns.com services dozens of times. Great quality items, incredibly helpful staff,…read morequick production times. Recently I ventured out and tried a Groupon because of the discounted price... wasn't worth it!

We needed signs with bright neon yellow & needed signs in a hurry. We were going to order from…read moreacross country but we were told that we could receive our signs within a few days We were told no problem. We received washed out dull yellow (The signs look old.) And we waited over 2 weeks. TERRIBLE P{RODUCT & CUSTOMER SERVICE with a BAD attitude! I Do NOT recommend this company for anything!!