The doctors are good as is the physical therapy practice. The problem is billing. I have a…read moreprimary and a supplemental insurance provider. OrthoVirginia submits the charges to the primary insurance and then bills me for what the primary does not pay while they wait for payment by the supplemental provider. The amount "due" pops up every time I log in to the portal to check in for appointments which is quite irritating. This is on top of multiple paper bills sent via USPS that have a payment due date of the day I receive them. While my supplemental insurance shows all charges paid, it takes OrthoVirginia a very long time to properly credit payments (if at all). In the interim they annoy you with check in pop ups and paper bills. I have called multiple times about this and once I finally get past the AI agent, I receive the same person who appears to be offshore. The agent can see the payments were made in full by my supplemental insurance. I am assured the issue is being escalated however continue to receive reminders about amounts due that have long been paid. As I go in once or twice a week for physical therapy this will be an ongoing issue that is quite frustrating.

I am a 63-year-old woman with multiple chronic conditions that cause widespread daily pain. My…read morerheumatologist referred me to this pain clinic, and I was hopeful I would receive both a treatment plan and some relief while waiting for longer-term treatments. Although I have already had numerous X-rays, MRIs, and CT scans, additional X-rays were taken during my visit. I showed Dr. Sundar an insurance approval letter for a new infusion that will help my pain and condition but he said he was not familiar with the medication. I told Dr Sundar I was experiencing new pain that started 2 days ago and thought it to be Sciatica but he totally dismissed me, he would not check out condition. He told me he does not prescribe pain medication and could refer me to physical therapy, order new MRIs, and schedule steroid injections months down the road. I asked if there was anything that could help with my pain until those treatments took effect. He replied that if I was in pain, I should go to the emergency room. When I questioned why new X-rays were taken after he said X-rays don't show those problems, the conversation became confrontational. I felt he raised his voice and spoke to me in an unprofessional manner, so I chose to leave. I understand that doctors have different approaches to pain management, but every patient deserves to be treated with respect, compassion, and professionalism. Unfortunately, that was not my experience. There are many different NSAIDS that are prescribed for pain daily, this doctor does not have to prescribe a narcotic but could have easily prescribed Motrin or Voltaren Gel or given an insert for how to treat Sciatica but this doctor just says he does not prescribe medication period. However if you pull him up on his Youtube channel he list his protocols and the first thing on his list is Medication.

Dr. Parker is the best orthopedic surgeon that I have ever worked with. He is honest, personable,…read moreand genuinely cares about his patients. There is no rush in the office visit and he exhausts all avenues before moving to a surgical solution.

Dr. Parker and his PA Jeff are amazing! They are genuine and really care about their patients and…read moremaking sure you understand everything. Jeff was an amazing help for getting all my paperwork I needed for my job. My situation was definitely not ideal, but they helped me feel at ease with everything and answered all my questions. My recovery has been great considering and am glad I went to him. I highly recommend going to Dr. Parker if you have any hip issues!

They didn't help me much. I had a different therapist almost every time…read more Above all, they told me there was no problem to extend the treatment but I when I showered up for the appointment, they had cancelled my next sessions without any explanation and no warning.

I had a very frustrating experience with the billing and administrative practices at Town Center…read moreOrthopaedics. I visited for an acute hand injury and the office verified my insurance before the appointment, but no one informed me that a PCP referral was required for coverage. After the visit, the claim was denied and I was left with a $520 bill that was eventually sent to collections, forcing me to go through months of appeals with my insurer and even the Virginia Bureau of Insurance. During that process it became clear that the claim was submitted as a specialist office visit and not coded as urgent care, even though the visit was for an acute injury. The state review indicated the provider could submit a corrected claim for reconsideration, but the billing office never corrected or resubmitted it. This entire situation could have been avoided with basic communication or proper billing follow-up. If I had been informed upfront that a referral was required, I would have simply obtained one. Patients should not have to deal with collections and regulatory appeals because of administrative oversights and lack of transparency.

Excellent doctor He listens and cares about his patients…read more Highly recommend this doctor

After a few weeks of increasing discomfort from my right knee, I saw Tom Klein this morning…read morethinking that I possibly was facing possible knee replacement or something equally serious. Tom reviewed my ex-rays and said that he didn't see anything other than the normal wear and tear of someone who was 80. There was some calcium in the meniscus and arthritis here and there. He gave me a shot of cortisone; saying that it would probably do the trick for the next year or two. I have seen Tom a few times in the past and each time I am impressed with what a down-to-earth guy he is. If you are looking for a doctor who knows his stuff and has plenty of bedside- manner; he's you guy. Everyone who works at Ortho Virginia is first-rate too. John K Nusbaum Reston, Va.

Doctor Hirad NajafBagy is the best of the best.... He fixed my Sciatica issue within three…read moresessions. He is incredible and super professional. No one better than him and this is my first time dealing with a very painful situation like this in my life. I would highly recommend him... Thank you!

Dr. McGourty is the best! She has been seeing both of my kids since they were babies, and I…read morecompletely trust her. She's gentle, thorough, and really knows what she's doing. We're so grateful to have found her.

Really full of himself…read more Even after being contacted and told I was in physical pain and needed him to contact me, he never returned a phone call or even sent an email. I was a NEW patient and had only seen him ONCE. Then I found out he didn't even order X-rays for the right body part. I can only imagine the number of patients who have suffered permanent disability or chronic pain because he decided not to be responsive to the people who are paying him a lot of money.

Dr. Mazahery is very professional, knowledgeable and respectful. He does not rush appointments,…read moreanswers all questions (and 2nd set of questions, and 3rd set of questions ;) ) without hesitation and with clarity and detail. I feel very safe with him as my spine doctor.

Dr. Laino was great! I developed Trigger Finger. He listened, gave clear explanations, gently…read moreinjected ________. I teasingly said, "Don't you have lollipops? Doctors give kids a sucker when they give them an injection." Dr. Laino smiled. His assistant brought in a box of stickers.

Dr. Laino is an amazing hand surgeon. I had surgery on my thumb due to arthritis and I also had…read moretrigger finger on the thumb as well. The surgery was painless. Even after the nerve block wore off it wasn't that painful. Didn't need pain meds. That was 10 weeks ago. I am healed and almost back to 100%.

Dr. Bruce is totally the best! Fixed my broken arm and torn rotator cuff, and back pain. No…read moresurgery for me!

Short wait time. Quick & thorough service. Bruce listens to your questions and has the solution!…read moreClean environment.

Unlike a lot of people reviewing this place, I wasn't playing sports when I was injured. I hurt my…read moreknee jumping off an 8 foot subwoofer while singing lead vocals in the band that I'm in. Great bedside manner. Accommodating times for my busy schedule. And I've seen noticeable results in the past month. Thanks Marc!

I've done PT before. It didn't work for me. A new doc told me to try it again. So at this point, I…read morehad regarded PT simply as a hoop I needed to jump through in order to convince the doc that my problem was actually as bad as I said it was. It was bound to fail (again), and I was okay with that even if I thought it was just going to waste time. These are the steps I thought I had to go through -- I even told that to the kind folks here at my initial intake visit (including the part that I only chose them because they were closest to my house!). Little did I know I was in for a serious attitude adjustment. The people at Physical Restoration took my perspective as some sort of challenge...and won handily. Yes, my physical state was a mess -- I'm fighting an ongoing problem, and I really needed help, and luckily somehow found a place at random that was willing to do what I needed to have done. I've long since fired the original doc who sent me here, but kept the physical therapist! Lori and Marc really do care about the people who walk through the door. Even the patients cheer eachother on. Don't get me wrong -- Miracle Workers do not exist. But good, hard-working, caring, and intelligent ones do. If you put in the effort here, it won't be wasted. That's all anyone can really expect. It's certainly more than I ever did and I'm now in better shape than I have been in years. I got lucky when I chose their door to walk through, but you can actually choose them on purpose.

I've known Melanie Gonzaga for the past 20+ years. She's an amazing soul and a fantastic physical…read moretherapist. I hurt myself during the birth of my first child 19 years ago by tearing muscles in my back and glutes that destabilized my lower spine. I was in excruciating pain. The only therapist who could ever relieve my pain was Melanie. I have been her patient for several other injuries because she's the only one I trust. I love that she's hands on! Currently, I have pain in the left side and back of my left leg, which makes it difficult for me to walk. I'm able to use other therapists with zero charge for my insurance, but I choose Melanie because I'd rather pay some money out-of-pocket than to waste my time with other therapists who are unfortunately not as capable and knowable as Melanie. When I wasn't able to consult Melanie, I visited four therapists, an OMM doctor, and a great chiropractor, but Melanie is the only one who could fix my pain. I cannot say enough about how amazing, professional, knowledgeable, and kind Melanie is. You are in very good and capable hands with her.

Do not know how good their surgeons are but they seem to care very little for their patients or at…read moreleast my husband. He was sent for blood tests which he went for. No one called with results . I called to obtain results to take to a second opinion three weeks after blood tests were extant. They could not find the results. According to them no blood tests taken. I insisted. Put on hold for 20 minutes. Nope no results. Two seconds later. They found them. The results showed kidney damage and a severe infection. No one had even bothered to look at them. Guess where we will never return to. Shame on all of them.