The doctors are good as is the physical therapy practice. The problem is billing. I have a…read moreprimary and a supplemental insurance provider. OrthoVirginia submits the charges to the primary insurance and then bills me for what the primary does not pay while they wait for payment by the supplemental provider. The amount "due" pops up every time I log in to the portal to check in for appointments which is quite irritating. This is on top of multiple paper bills sent via USPS that have a payment due date of the day I receive them. While my supplemental insurance shows all charges paid, it takes OrthoVirginia a very long time to properly credit payments (if at all). In the interim they annoy you with check in pop ups and paper bills. I have called multiple times about this and once I finally get past the AI agent, I receive the same person who appears to be offshore. The agent can see the payments were made in full by my supplemental insurance. I am assured the issue is being escalated however continue to receive reminders about amounts due that have long been paid. As I go in once or twice a week for physical therapy this will be an ongoing issue that is quite frustrating.

I am a 63-year-old woman with multiple chronic conditions that cause widespread daily pain. My…read morerheumatologist referred me to this pain clinic, and I was hopeful I would receive both a treatment plan and some relief while waiting for longer-term treatments. Although I have already had numerous X-rays, MRIs, and CT scans, additional X-rays were taken during my visit. I showed Dr. Sundar an insurance approval letter for a new infusion that will help my pain and condition but he said he was not familiar with the medication. I told Dr Sundar I was experiencing new pain that started 2 days ago and thought it to be Sciatica but he totally dismissed me, he would not check out condition. He told me he does not prescribe pain medication and could refer me to physical therapy, order new MRIs, and schedule steroid injections months down the road. I asked if there was anything that could help with my pain until those treatments took effect. He replied that if I was in pain, I should go to the emergency room. When I questioned why new X-rays were taken after he said X-rays don't show those problems, the conversation became confrontational. I felt he raised his voice and spoke to me in an unprofessional manner, so I chose to leave. I understand that doctors have different approaches to pain management, but every patient deserves to be treated with respect, compassion, and professionalism. Unfortunately, that was not my experience. There are many different NSAIDS that are prescribed for pain daily, this doctor does not have to prescribe a narcotic but could have easily prescribed Motrin or Voltaren Gel or given an insert for how to treat Sciatica but this doctor just says he does not prescribe medication period. However if you pull him up on his Youtube channel he list his protocols and the first thing on his list is Medication.

Dr. Parker is the best orthopedic surgeon that I have ever worked with. He is honest, personable,…read moreand genuinely cares about his patients. There is no rush in the office visit and he exhausts all avenues before moving to a surgical solution.

Dr. Parker and his PA Jeff are amazing! They are genuine and really care about their patients and…read moremaking sure you understand everything. Jeff was an amazing help for getting all my paperwork I needed for my job. My situation was definitely not ideal, but they helped me feel at ease with everything and answered all my questions. My recovery has been great considering and am glad I went to him. I highly recommend going to Dr. Parker if you have any hip issues!

I had a very frustrating experience with the billing and administrative practices at Town Center…read moreOrthopaedics. I visited for an acute hand injury and the office verified my insurance before the appointment, but no one informed me that a PCP referral was required for coverage. After the visit, the claim was denied and I was left with a $520 bill that was eventually sent to collections, forcing me to go through months of appeals with my insurer and even the Virginia Bureau of Insurance. During that process it became clear that the claim was submitted as a specialist office visit and not coded as urgent care, even though the visit was for an acute injury. The state review indicated the provider could submit a corrected claim for reconsideration, but the billing office never corrected or resubmitted it. This entire situation could have been avoided with basic communication or proper billing follow-up. If I had been informed upfront that a referral was required, I would have simply obtained one. Patients should not have to deal with collections and regulatory appeals because of administrative oversights and lack of transparency.

I have seen Dr Pateder 2 years ago for a lumbar fusion. My experience was excellent with both the…read moredoctor and the staff. After close to 40 years of lower back pain, I'm about 99% pain free.

Excellent doctor He listens and cares about his patients…read more Highly recommend this doctor

After a few weeks of increasing discomfort from my right knee, I saw Tom Klein this morning…read morethinking that I possibly was facing possible knee replacement or something equally serious. Tom reviewed my ex-rays and said that he didn't see anything other than the normal wear and tear of someone who was 80. There was some calcium in the meniscus and arthritis here and there. He gave me a shot of cortisone; saying that it would probably do the trick for the next year or two. I have seen Tom a few times in the past and each time I am impressed with what a down-to-earth guy he is. If you are looking for a doctor who knows his stuff and has plenty of bedside- manner; he's you guy. Everyone who works at Ortho Virginia is first-rate too. John K Nusbaum Reston, Va.

Doctor Hirad NajafBagy is the best of the best.... He fixed my Sciatica issue within three…read moresessions. He is incredible and super professional. No one better than him and this is my first time dealing with a very painful situation like this in my life. I would highly recommend him... Thank you!

Dr. McGourty is the best! She has been seeing both of my kids since they were babies, and I…read morecompletely trust her. She's gentle, thorough, and really knows what she's doing. We're so grateful to have found her.

Really full of himself…read more Even after being contacted and told I was in physical pain and needed him to contact me, he never returned a phone call or even sent an email. I was a NEW patient and had only seen him ONCE. Then I found out he didn't even order X-rays for the right body part. I can only imagine the number of patients who have suffered permanent disability or chronic pain because he decided not to be responsive to the people who are paying him a lot of money.

Dr. Mazahery is very professional, knowledgeable and respectful. He does not rush appointments,…read moreanswers all questions (and 2nd set of questions, and 3rd set of questions ;) ) without hesitation and with clarity and detail. I feel very safe with him as my spine doctor.

FIRST IMPRESSION: There is absolutely signage indicating this MD is in Pavillion 1. Not even on…read morethe website does it indicate this office is in Pavillion 1. The appointment reminder on mychart or text message doesn't indicate that this office is in Pavillion 1. I came through one entrance passed a cafeteria went to a 3rd floor it was a rehab unit. Was told by a employee to make a right and follow the elevator. That led me to the NICU. Turned around followed the hallway to the left wen to the 3 rd floor of Pavilion 2. Finally got ahold of the office and pressed 1 for reston recieved an employee that worked in Alexandria. Finally got to Pavillion 1 explained my woes the receptionist said yeah we know there's no signage we talked to several ppl 2nd Impression the Dr. Has a wonderful bedside manner. This is a disservice to him and his patients.

Knee replacement. I wouldn't use anyone else. And they take Tri-Care. He might just be the best in…read moreVirginia.

Dr. Bruce is totally the best! Fixed my broken arm and torn rotator cuff, and back pain. No…read moresurgery for me!

Short wait time. Quick & thorough service. Bruce listens to your questions and has the solution!…read moreClean environment.

Unlike a lot of people reviewing this place, I wasn't playing sports when I was injured. I hurt my…read moreknee jumping off an 8 foot subwoofer while singing lead vocals in the band that I'm in. Great bedside manner. Accommodating times for my busy schedule. And I've seen noticeable results in the past month. Thanks Marc!

I've done PT before. It didn't work for me. A new doc told me to try it again. So at this point, I…read morehad regarded PT simply as a hoop I needed to jump through in order to convince the doc that my problem was actually as bad as I said it was. It was bound to fail (again), and I was okay with that even if I thought it was just going to waste time. These are the steps I thought I had to go through -- I even told that to the kind folks here at my initial intake visit (including the part that I only chose them because they were closest to my house!). Little did I know I was in for a serious attitude adjustment. The people at Physical Restoration took my perspective as some sort of challenge...and won handily. Yes, my physical state was a mess -- I'm fighting an ongoing problem, and I really needed help, and luckily somehow found a place at random that was willing to do what I needed to have done. I've long since fired the original doc who sent me here, but kept the physical therapist! Lori and Marc really do care about the people who walk through the door. Even the patients cheer eachother on. Don't get me wrong -- Miracle Workers do not exist. But good, hard-working, caring, and intelligent ones do. If you put in the effort here, it won't be wasted. That's all anyone can really expect. It's certainly more than I ever did and I'm now in better shape than I have been in years. I got lucky when I chose their door to walk through, but you can actually choose them on purpose.

They don't take insurance and act like a premium medical facility, but don't live up to it…read more For my appointment the PA came in and talked/rambled for awhile about potential treatment options, then the doctor came in and talked for 2 min and sent me to PT. I ultimately decided to continue care with and in-network provider but getting records from VSI was a pain. They have an online patient portal with mostly empty tabs. I called to request my xrays and they can't upload them so I requested a CD to pickup. The CD wasn't ready when they said it would be and I had to wait 15 min for it. For my original appointment most of the few bins of snacks for patients were empty. Not a big deal, but shows poor management. I used them years ago and had a good experience, which is why I went back, but my opinion has changed

Both VSI and VSI therapy downstairs gave me my life back after a traumatic whiplash injury that…read moreresulted in cervical instability. Dr. Bharara gave me a clear diagnosis after years of me searching for answers. He gave me a treatment plan and PRP injections at VSI have been very effective for treating my injury. Dr. Bharara is also incredibly kind and knows how to listen to his patients. I originally went to another doctor at VSI who wasn't able to help my situation, but he knew to direct me to his colleague and for that I am so thankful. VSI is incredibly competent. I will forever trust them with any spine injuries or issues.