Located in the Synergy building, the physical therapy department for outpatients is just awesome!!…read moreEveryone there (even front desk) goes above and beyond for me leaving happy after every visit. I saw Matt and Lindsey and both of them in my opinion really care about helping people. Thank you guys very much!!!!!

Fabulous place to rehab. Great therapists! Make your appointments well ahead as they are very…read morepopular and busy. Clean and well maintained equipment.

The front desk person named Gilbert was unfriendly and condescending. Other front desk woman was…read moresnouty as well. Not friendly and great place to seek physical therapy.

Last spring, I started physical therapy at EDGE PT after a fall that led to a rotator cuff injury…read more I appreciated the knowledge and care of my physical therapist, Brian, for the time that I spent in physical therapy, before an MRI led to a surgical consult, and it became apparent that physical therapy wasn't going to be sufficient for my shoulder, and that surgery was in my future. I'm very appreciative of the time I spent at this practice: it is clear that the therapists work well with each other and with their front office staff, all of whom treated me with professionalism and kindness.

Front desk staff is never trying to be helpful. Therapist engagement is always rushed; never 1:1…read moreexperience ("now do your own thing" then he disappears).

Jamie Nelson was a true lifesaver and the most incredible resource after my ACL surgery!  As a…read more38-year-old mother of two, tearing an ACL skiing was less than ideal.  Although my insurance covered the surgery and physical therapy afterwards, I was left feeling unsure of my progress, particularly in the first critical months.  Jamie was able to come to my home (yes, come to ME!!!) to work with me and give me valuable tools to continue my recovery.  Her gentle approach, warm demeanor, and incredible knowledge was beyond helpful.  When she would leave after a session, I felt relief, confidence, and reassurance that I was on the right track to recovery.  I continue to utilize her as a resource and will be visiting again soon as I look towards my one-year marker!  I would not be where I am today in my recovery if it weren't for her expertise and can't recommend her enough!

Great guy,and talented healer. Highly recommend him for acupuncture care! Also taught me some…read moreexercises to do at home.

I really love Dr.wright. He is amazing and took super good care of me through my pregnancy. He…read morereally helped with my pain and Braxton Hicks. He also helped me sleep and my allergies. I have really bad back issues from my years of working. Once I had my son, he had colic and bad digestive issues. He offered to have me come in and see him and show me tricks. I have suffering severely with postpartum depression psychosis. He gave me Chinese's herbs and they helped me immensely. He has always been a great doctor and his front end receptionist is fantastic as well.

My mother was a resident at this facility in November of last year, where she ultimately passed…read moreaway due to dementia and other serious health conditions. During her stay, the quality of care was inconsistent. While a few nurses went above and beyond in caring for my mother, and for that my family is truly grateful, many others appeared unwilling to do more than the bare minimum required of their job duties. Thankfully, my siblings and I were able to step in and help fill the gaps in care that we felt were lacking. Toward the end of my mother's life, there were times when it felt as though she was being ignored rather than compassionately cared for. What was most upsetting was the way our family was treated after my mother passed away. We were not given adequate time, privacy, or respect to grieve before her body was removed from the facility. That experience added unnecessary pain to an already heartbreaking moment for our family. In addition, Deborah, the Director of the facility, was consistently rude, unprofessional, and argumentative in our interactions with her. There was also an incident involving another patient, where decisions were made before the full situation was properly investigated, resulting in my mother being moved to another side of the facility. Based on my family's experience, I would not recommend this facility to others seeking compassionate and respectful care for their loved ones.

Th only reason I didn't give it five stars is because of the food/kitchen staff. The nurses went…read morebeyond what was expected, physical therapy and occupational therapy were outstanding and EVERYONE so professional yet compassionate. I highly recommend Napa Valley Care Center. They did such a great job with me that I would NOT have been ready to go home after my fall without them.

This place made me cancel my kaiser membership. The location on claremont in napa. HORRIBLE…read morecustomer service, rude staff, never answer the phone. At first i thought well sometimes people have a bad day, NOPE. The vibe and attitude from staff here is atrocious, downright rotten. Walking in the pharmacy is in your face overloaded tons of people masked up coughing all over the place. Had to go upstairs a few times for optometry, occupational health and again its not a pleasant experience anywhere in this facility. Kaiser doesn't care about you or your well being. I asked the gal at the adult medicine counter downstairs about making an appointment with my doctor to get bloodwork checkup and her face response was like i pooped in her face. Basically told me get lost call the phone number on the card which is an incessant neverending phone tree. My premiums for basic coverage went up to $450/600 month and it increases as you age. No thanks! Bye

I don't want to give away the name of an excellent doctor in the area as I don't want to have to…read morewait when I need to see her....But, to be fair to her, Dr S. Russell is awesome! She is new to Kaiser Napa and I am super happy if found her. Great listener, down to earth and informative. While there, I also got a flu shot. The line seemed long and I thought I'd have to wait but the line went fast. Same with the downstairs pharmacy. So far I'm happy with this Kaiser.

The kitchen manager Bimb is very accommodating! Also, the nurses Lean, Marie, Lhei, Kyle and DON,…read moreAbby and their cnas are very commendable, Cc, Linda , Hyde front desk and the entire Therapy team. Although, there is one incident that I'm still waiting for an investigation on regarding this particular nurse who committed a very grave mistake. Will update if I am satisfied with their response.

If you love your family member, DO NOT let them come here. My mom was in good condition after hip…read moresurgery. She left here in an ambulance because a Kaiser doctor recused her. She got pneumonia. 5 days before she left, I told them I thought she had pneumonia because of her labored and crackling sound in her breathing. A nurse listened to her lungs and said no it's just the flu. 5 days passed and she was heading downhill fast. The Kaiser doctor who doesn't not work at Napa post acute, examined her and said yes it's pneumonia and rushed her to Kaiser. Thank god she made it. 2 days before pneumonia, the nurse took her to the restroom, left her in there without locking the wheels to her wheelchair. She fell. There is a sign posted in the restroom saying not to forget to lock the wheels. How can a facility post a sign and the employees not comply? Negligence. I will add the pic in this post. Overall this place is dreary place that smells of urine and feces. The one bright spot was,I believe to be a CNA, named Cody. He was the best thing this place had to offer. Helpful and attentive when he was on shift. The nurses were dismissive and inattentive. The doctor only comes to see patients once a week. How can one doctor be expected to see every patient? Once a week isn't enough.