We hired Steven Brown (Afford A Pool & Spa, PA HICPA #082348) to install a fiberglass pool and…read morepatio. What should have been a 10-12 week project turned into a grueling nine-month ordeal filled with no-shows, blown deadlines, and broken promises. The work performed was far from acceptable -- unsafe electrical wiring, a patio so uneven it's a tripping hazard, and major yard destruction left behind. Items in our contract were delayed until after we sent a formal demand letter, and some were never delivered at all. He treated our project like a side job, showing up sporadically while chasing other jobs he also couldn't finish. His own workers walked away because they weren't being paid. We were forced to pay out thousands more to other professionals to make the pool safe and functional. This contractor's lack of integrity, professionalism, and basic follow-through is beyond belief. If you're considering hiring Steven Brown, save yourself the financial loss and months of frustration -- do not let this man near your property.

July of 2024 they started our pool We were told six weeks…read moreto Complete. As of April 28, 2025 It is still incomplete Electrical is against code . Grotto is falling apart was incomplete not what we paid for The robot is out of date and certainly not what we were shown Makes promises to be here it is usually a no show no call and will not return calls. It has been one excuse after another. He has started three pools in our community In 2024 not one is completed One was left with all the dirt piled up Shopper beware We have every email, every text and photos step by step of pool

Pool Pond & Beyond did a wonderful job! We recently purchased a property and needed to have the…read morepool serviced, and they were able to come out within just a few days. He took the time to teach me everything I needed to know, which I really appreciated, because not everyone is willing to do that, and made sure I was set up for success for next year's pool season. The service was professional, helpful, and incredibly informative. I'm looking forward to working with them again!

He didn't finish the project and I had to pay another company to clean up the mess that was left…read morebehind

We have had our pool over 25 years and have never had any regrets. All the people at Yorktown have…read morebeen responsive and very easy to deal with. It has been a great experience and have many great memories surrounding the pool. STEVE PERRINE

I have been working with Yorktown for over 15 years, and it was the best decision I ever made…read moreregarding my pool. Everyone there has always been super responsive, friendly and helpful. I have also recommended their services to other friends and family, and they have had nothing but great experiences with them as well. Highly recommend!

Hiring a service company is often a hard decision for homeowners. Well when it comes to heating,…read morecooling, or plumbing that is not necessary. No homeowner will be disappointed with their great customer service, how quickly they can come to a home, or the knowledge of their employees. If you have any kind of HVAC problems or plumbing needs, give Allison's a call, you won't be disappointed by either the cost or the quality of service.

I finally got brave enough to post this. But, do not hire these people. One of their workers was…read morehonest with me and told me the previous ones had messed up bad. I'm guessing he probably lost his job. We used them for numerous things over a span of time, and it only got worse. When no one showed up for the appointment to fix the issues they caused with different appliance installations ( and my kitchen sink exploding Yellowstone geyser style before they even pulled out of the driveway), the woman on the phone told me they were on their way. They were not. The owner showed up (male) and tried to intimidate me. He did. This is why I post now. Hope this helps someone reading understand the character of this particular company. To those reading this.... Thanks for your time. Be safe.

I have a hot tub that has a leak. I contacted Goodall Pools and Spas for a service call. They sent…read moretwo technicians to check it out on 11/19/24. They pulled off the 4 panels surrounding my hot tub and felt around for leaks. They said they could not find the leak and reattached the panels and left. I went on You Tube and searched leaking hot tubs. You Tube pointed out specific areas within hot tubs inner workings that can be prone to leaks. You Tube showed how to remove the insulation to check for leaks at these key spots. The Goodall technicians didn't do any of this. They did not appear to be trained on leaking hot tub repairs. I received a bill for a service charge of $99 which I am willing to pay. However, Goodall Pools also included an additional charge of $160 for the technicians attempt to locate the leak. I have called on numerous occasions to speak with a manager about the extra charges but to no avail. Apparently Goodall Pools does not return customer calls to try and resolve customer complaints. That in itself speaks volumes on how reputable this company is so I highly recommend you find someone else to service your hot tub.

Great company, and more importantly, great people. Awesome multigenerational family owned business…read morethat doesn't just sell pools and spas, but you can tell they also really cares about their customers. Highly recommend!

Jeff does amazing work. One of the pool restoration projects that he highlights on his website is…read moreours. It was such an amazing transformation and at an incredibly affordable price compared to what it would have cost from traditional pool installers who were more inclined to simply scrap it and start from scratch. Jeff took on the challenge, worked on a budget (thankfully not time and materials), and worked diligently to finish his work in a top notch way. The end product is beautiful. I highly recommend Jeff and Perry's Pool and Home Services without hesitation.

From the owner: We offer a great line of products for an affordable price.read more