Don't go to this place. The service from the receptionists is very disrespectful and arrogant…read more While waiting for 2 hours to see the doctor, I abruptly told that my insurance was not accepted, and canceled the appointment, while my eye was hurting and running water. I was willing to pay out of pocket, I was still refused services.

My mother had cataract surgery at Malouf Eye Center in Camp Springs, MD, at the recommendation of…read moreDr. George Malouf. The surgery was performed by his son, Marc Malouf. The surgery left my mom seeing worse than before, and new conditions developed after the surgery that she had never suffered from. Dr. George Malouf and his team failed to admit that the lens implanted was miscalculated. Another doctor verified this diagnosis and informed my mother that the bad surgery was the cause of all the new conditions. Malouf Eye Center refused to continue to treat my mother, saying that they don't accept her insurance, which is the same one she has had for all the visits to this eye center and the same one she used for her surgery of both eyes. The customer service at this center is horrible. Dr. George Malouf is very arrogant and does not have patience with elderly patients.

Dr. Butrus is wonderful! I've been seeing him since I was 8 years old and I am now 36! He started…read moretreating my eye when I was diagnosed with eye cancer. I then had shingles spread into my eye. He saved my eye from being removed. He is so caring, remembers facts about my family, and truly makes me feel comfortable. The office staff remember my name and all take great care of me. It is so easy to get an appointment. Best eye doctor hands down!

He's amazing. I searched for an ophthalmologist and no one could see me for months. I had a…read morechalazion that needed to be removed. I called and was able to be seen that same day. Dr Butrus scheduled me to have the extraction on Monday and it was quick and painless. He's a very nice man. The front desk staff are a hoot. They all are very friendly and I'm just glad I found him.

Not a great experience. Used my VSP benefits in December and made it very clear that I needed…read moreglasses ASAP. I was advised I could get them within a week (visit was 10 Dec 2026) as long as I paid a 30$ rush fee. I called after the first week and they were not in. Was advised they would come that Saturday- they did not arrive. They did not arrive the week after. I called both locations, left a VM and a text message... no response. I called VSP and they went through the exact same thing, with the office not responding by phone. By the time they came in, I was out of town and currently still out. I ended up getting another eye exam and glasses somewhere else. When I asked for a refund, Dr. Lamont wanted to mail glasses to my vacation location- this was NOT an option. When I asked VSP why Dr. Lamont and his team would advise me that a rush on my glasses was given as an option, I was told that VSP does NOT do rush orders in the month of December. When I asked if the doctor knew this, I was advised that he was definitely aware of this, and they were unsure why it was offered. All I want is a refund for my glasses AND benefits, due to not being able to reach the office for cancelation and for being misled about my order. But apparently Dr. Lamont's office is refusing to do this. Very sad, as I don't need two (2) pairs and I am still out of town.

Had my yearly eye exam. I never had any problems with the staff and the doctor, and picking out…read moreframes. The young lady was very knowledgeable and professional from start to finish. Would highly recommend Special Eye Care for your eye care needs.

Commendation: Today 10/17/18 was my first visit to this establishment.Let me tell you I was very…read moreplease. From the receptionist to the finish product-purchasing eye wear. Pleasant smiles,professionalism, and well place humor. I would recommend this establishment in heartbeat. Please recognized and commend the following staff members; Ms.Virgins,Susie,Dee Dee, Tanya,Bri, and last but not lest MD Pnootheti. I did arrive too early at 1:32 PM The front desk did recognized me and got the paperwork rolling and co-payment (you know that weren't going to forget that). LOL! My appointment time was 2:45 PM I was called at 2: 50 PM( not bad) and things move forward in timely manner from that point (I was pleased). The encounter I experienced in selecting, and purchasing my eye wear is excellent. PS. Future visit will determine the ultimate rating. Thank you, Bernard Barnes

I was recommended by my Retina surgeon. From the day that I made the appointment to my experience…read moreI had today during my appointment... Everyone and thing was delightful. The front desk lady at the time I made my appointment was so accommodating and called in reinforcements to make sure I got an appointment before I had to report back to work. Today the check in process was speedy. The doctor assistant was personal and professional. There were several test done on my eye to make sure that everything will be right and ready for my surgery. All my questions were answered and the cherry on top was... I was told by another assistant they recommended I got a lens not covered by my insurance. The doctor looked at my last test taken on my eye and said that it was not necessary to get. Not to come out of pocket when I could get the one covered by my insurance. That because of the condition of my eye, it would not be worth paying that money. Because of my experience so far, I feel confident in a successful surgical out.

It's officially my one-year anniversary since having LASIK (specifically the SMILE procedure) at…read moreEnvue, and I couldn't be happier with the results! From my very first initial contact, the staff was quick to respond, was warm, professional, and so patient in answering every question. They explained the entire process in plain language so I felt informed and comfortable before even stepping foot in the office. When I came in for my consultation, Dr. Rivers was just as kind, personable, and friendly as everyone had described. He walked me through the different vision correction options, explained the pros and cons of each, and made recommendations based on my needs -- without ever making me feel pressured. I ended up choosing the SMILE procedure, which was offered at a flat, affordable cost for both eyes (no hidden fees or "per eye" surprises that I was seeing everywhere). The procedure itself was fast and smooth. Dr. Rivers has such a calming presence he talked me through every step, making sure I was comfortable and fear-free. There's even a waiting area where your family or friends can watch the procedure if they'd like, which I thought was a cool touch. I noticed a difference in my vision immediately after the procedure -- I could read the time on the digital clock in the wall right away! By the next day, my vision was perfectly clear. They sent me home with everything I needed: eyedrops for moisture, antibiotic drops, sunglasses, coupons!!! and clear instructions for aftercare. I experienced only minimal discomfort in the days following. The office is beautiful!!! It's modern, great views, clean, and spacious, with plenty of comfortable seating. The location is super convenient, and I loved that there was garage parking with an exterior door that led directly into their office (no awkward walking around a building post-procedure!). Now, a year later, my vision is still perfect. The best part? Waking up and not needing to reach for glasses or think about contact lenses at all. It's been truly life-changing. If you've been on the fence about LASIK or SMILE, I can't recommend Dr. Rivers and the Envue team enough. They made the entire process easy, comfortable, and -- best of all -- successful!

Dr. Bruce Rivers of Envue Eye & Laser Center is by far the best ophthalmologist in the area. He's…read morecaring and attentive which helped squash my fear of having cataract surgery lessen. He took the time necessary to understand my unique situation. The experience of having him perform cataract surgery on my right eye, reduced my fear of having my left eye done. I would highly recommend any one seeking a good ophthalmologist, contact EnVue Eye & Laser for care. I guarantee you will not be disappointed! And the staff, they all are friendly, helpful and welcoming.

It was yesterday November 18,2015 that i happen to take my Mother for second opinion with Dr…read more Telahun. I was ineradicable impressed how every staff perform on there duties flawlessly... The Doctor (Dr. Telahun) was supper nice and very knowledgeable, professional. She goes that extra mile to help her patients and she made sure we do not have more questions for her before we left. I admire her thorough and dedicated work. Her Assistant Abrham was very careful and very professional... In general i recommend for everyone who wants to see an ophthalmologist!!

I have been coming here for over 20 years and the service never disappoints. When you literally…read morehave to wear contacts and glasses, you want to be comfortable with your surroundings when discussing eye care. The customer service is outstanding.. always has been. Lolita has a way of making you feel comfortable and I always trust her judgment when choosing lenses and eyewear. She has been here as long as I have been coming. Kudos to Lolita... Lewis and Lynnay ( and the doctors too!) for always offering top notch service!! P.S. the remodeling job is super cute! L.Ridley Wash DC

I've finally carved out some time to write out this review. I see the reviews below mine are very…read morefew and not one a Yelp Elite so you can decide on their authenticity in review. This was my 1st and last time shopping at Sterling. It's really just the same sad story...supporting a black franchised owned business and receiving piss poor service and product. Not all businesses match the statement. However, Sterling does. I only scheduled an eye exam here because I've purchased directly from Dear Emery a few times and was told from a colleague their frames are sold at Sterling too. I needed an eye exam for this benefit year and thought why not get some frames too. The eye exam was quick and the optometrist was older, appeared experienced and nice. I expected this part to be quick because my vision has not changed much in my contacts or eyewear. After the exam, I was escorted to view and try on frames from another staff member, Lynnay (sp?). I shared with her the style and brands I was going for. We checked out Dear Emery but the ones I wanted was sold out. So then we tried on my 2nd choice, Cazal. Cazal is super hard to find in stores in the area because they are exclusive and not many stores have partnership with a distributor for the Germany-based brand. Their frames are very eclectic, edgy and statement pieces. I found one I wanted after trying a few pairs and began my ordering process. I chose the frame and the transition lens. They were very costly even after going through insurance with a balance of around $1200 left. Now this is where my experience went downhill. I received a call a wk later telling me I could come in to pick up new glasses. I arrive and Lynnay took the glasses out the case and told me to try on. I can't make this up y'all. They really tried to give me glasses that were the used/on display glasses with the inside serial number and brand name gone from people trying on. I immediately told her how dare they try to sell me this used frame and new lens. She said well they are clean because they sanitize every pair after try on. Y'all!!! If I wanted Goodwill, China would have went to Goodwill. Fast forward. I was very firm in they either get this mess straight and order new or refund me my money. She jumped on the phone and called her manager Lolita and explained what happened. I did not receive an apology or anything which leads me to believe they sadly do this to customers on a regular. And the customers just don't know SMH. I've worn glasses and contacts for the past 30 yrs and never been sold a used floor frame. Now why would I do that and essentially be paying $1200 for just a lens? I could have somebody on the street make that! I called Lolita the next day to provide feedback on the situation and of course she replied in a passive aggressive way which I expected. Brushing it under the rug, talking over me and so insincere in her tone and response. The "new" and correct glasses finally arrived after an additional 2 wks. I should have expected nothing less. It is in Iverson Mall. The snickerdoodle shop will give you more quality and service than them. Get your luxury glasses elsewhere. Trust me.

Dr. Theodora Vroustouris (aka Dr. V of Northern Virginia Doctors of Optometry - Crystal City, VA)…read morereferred me in 2020 after finding a macular hole (small tear) in my retina during my annual exam. I was nervous, but Dr. V assured me that I'd be in good hands with Dr. Aziz Khanifar. My first visit was in 2021. I had a laser procedure done to correct the tear. It was nerve-wracking, but painless and over in about 15 minutes. (I'm sure my nail prints are still embedded in the arms of the examination chair, lol) After several monthly appointments to check my retina's progress, I was given the "all clear" and now I am to be seen on an annual basis. (Woo hoo!) Extra special thanks to Dr. Khanifar and his staff for the great care that I have received and for always being hospitable during my visits! __ I eat. @f.hux I thrift. @DCthriftish

What an awesome place to get your eyes worked on the staff is friendly and very informative. I've…read moreonly delt with Dr. Aziz A. Khanifar. Which is an amazing doctor. He is very personal he goes out of his to make his clients feel comfortable to any type of treatment. He also makes sure he chooses the right treatment for his clients. He ensures you know what the treatment process is and how it will ready or effect you. He ask what you are comfortable with and if your insurance doesn't cover he always had a back up plan on place. The staff is amazing that are all helpful patient and honest. They will make you smile no matter how bad the situation is. If you are in the DMV area and are willing to drive do your eyes a favor and visit this office you won't regret it.

Dr Shrader is good but her staff not always. I had an appointment scheduled today that was…read moreoriginally scheduled for getting a new prescription for my glasses. It became more after I had an unexpected visit in June for a floater in my left eye that developed a week earlier. All the tests were done to check on the status of my eyes focused primarily on the floater but the test for a new prescription was never completed even though I thought that it was. As a result , I'm stuck using glasses that don't allow me to see as well anymore. I'm not happy about this at all.