Very experienced and professional. Since they are ophthalmologists, they have medical liscenses and…read morenot just an optometrist (who can work at Walmart). Thorough and caring. Well-staffed and though they are popular and have many appointments, the time spent there is quick. My husband finally transferred his care to Allatoona Eye Clinic and he was very impressed with the experience.

From the owner: The Premier Eye Care Facility in Cartersville and Bartow County, Georgia…read more Founded in 1985, the Allatoona Eye Clinic has continuously served the eye care needs of Cartersville, Bartow County, and Northwest Georgia. We provide comprehensive ophthalmic services to our community including eye surgery and treatment of eye diseases.

I'm now in my third year of coming to this location. After my first review, Heather (the office…read moremanager) reached out to me. That meant a lot, so I thought I'd stick around. Last year I had minor issues while picking up my new sunglasses. The lenses were swapped. They fixed it, so not a huge deal there. We're all human, mistakes happen. My complaint is for June of this year. Dr. Garcia was great. He adjusted my prescription since it said it was under corrected. Fine, eyesight can change, I don't have an issue there. I picked out a new pair, and picked them up. I tried them on, and I couldn't see a thing. I wear progressive lenses, so it seemed like the measurements were off. One of the girls checked my measurements and agreed they were off, and sent them off to get them fixed. Got the new pair and tried them out and the same thing. I asked if I could swap the frames, since maybe they are not a good fit. She said fine. She didn't offer to help me find anything new, so I found something and crossed my fingers. Fast forward to now. It's now 3 months after my initial appointment. I go in the third time to get my new glasses. I tried them on and they seem a little bit better. The girl at the front desk (the same one that helped me the last few times) said to just give it time to adjust and to try them on when my eyes are rested. I also mentioned that they feel a bit off, I thought they maybe just needed to be adjusted. After adjusting the nose pads, she said to just try them out and come back if needed. I don't want to come back a 4th time! There was another technician sitting at one of the desks with no customer (the office was empty) but there no offer to assist either. I finally just walked out. The office staff (especially the girl that helped me several times) is not very helpful. I always feel like I'm bothering her and that she doesn't want to be there. I was also told that Heather would contact me about the difference in my glasses and I never heard back. I don't know if I owe more money, or if I am owed a refund. These new glasses still don't feel right. I'm struggling to find the "center". They do need to be adjusted, since they are digging into my ears. For that, I'll just go to a different eye place for assistance. Hopefully I can find a place that will actually take the time and care to assist. At this point I don't know what to do. I've worn glasses my whole life, and I've never had an issue like this before. Transition period yes, but never the struggle to find the "center" of the glasses. It's been over a week, and I'm still struggling. I'm beyond frustrated.

The MyEyeDr staff are always careful to assist you in the appropriate selection…read more They have a large display for our 11 year old Granddaughter to chose her adorable eyewear ....... Thank you for the quick turnaround.

My mom went yesterday an hour early on her scheduled appointment. So she arrived at 3:30pm and…read morewaited for 3hrs but was never called. She was told that if she could not wait just reschedule her appointment!!! Wth was that!!! Aside from that she was also supposed to pick up my sister's glasses but it was delivered to another location!!!! What kind of customer service is that!!! Ridiculous!!! We will never recommend or come back again! This could have been a ZERO star!!!!

purchased Armani frames and after 6 months the ear piece came off.Took them in and Male Staff…read moremember stated he tried to sell me warranty, he remembered, and I refused. BS... Nothing I can do but pay for new Frames. Not ever from this place again. Same Staff person had messed my wife's order up as well.