Dr Bach is great he is very thorough with explaining everything he's planning on doing and doing…read more The staff is nice they all appear to work together and get alone well.

From the owner: Georgia Retina in Warner Robins, GA, is a trusted provider specializing in the diagnosis and…read moretreatment of eye conditions such as Age-Related Macular Degeneration, Diabetic Retinopathy, and Retinal Detachment. Our experienced team prioritizes patient care and delivers personalized treatment plans tailored to individual needs. With a focus on innovative solutions and advanced techniques, Georgia Retina stands out for its commitment to excellence in eye health. Visit us today for comprehensive eye care that you can trust.

Initial scheduling GREAT! Procedure successfully completed…read more Scheduling, for follow up visits a disaster. I live 5 m from the Macon office. Knowing that my eyes would be dilated, I requested to be scheduled in Macon. On the day of my follow up appointment I arrived in a storm to be told my appointment was in Warner Robins. Apparently there is a single person who schedules. After leaving two voicemail messages for her and being placed on hold for long periods of time and randomly transferred I drove to the Macon office. I explained once again that I need the appointment to be in Macon and why. She did give me an appointment but my 3 week follow up has now turned into five weeks. This should not be this difficult. I want to stress that my Doctor and all the techs are pleasant and so is most of the front office staff. A little customer service and attention to detail goes a long way! If there are typos pin my review that's because I CAN'T see clearly and won't be able to see the doctor for another week!

Dr. Nelson was great with treatment of my husband. The staff, not so great. Many phone calls,…read moreemails and faxes since March 23rd, to have a ONE page insurance claim form completed. It is now May 5th. My husband cannot collect his insurance without this form. Every time I call I am told that it will be done that day, and it's not. They tell me someone will call me back, and they don't. I understand that offices get busy but it has been well over a month now.

Horrible service. The billing (counter staff) "manager" is a complete BITCH -- point blank…read more Patient care is awful. We'll go to Emory going forward.

Doctor and most of the staff have been great. Counter staff not so much. We came in for an 8am…read moreappointment for an after surgery followup and had to go back up to the counter 40 minutes later and check if they still had us in the cue to be seen. Didn't get called back until 9am. No apology or nothing, I hope a manager looks into this. It probably happens more than just this time. Or we were just the lucky ones.

I saw Dr. Rali for the second time and he is much better than what I experienced before. He…read moreexplained everything made it very clear and listened to my concerns. Unfortunately I have to go back to my original doctor but I appreciated Dr. Rali and wish he would've been my surgeon. Also, as usual, the front desk staff is awesome!

Very professional and efficient yet sensitive Good parking…read moreand convenient to east suburbs

I saw Dr. Walia after complications arose in my cataract surgery that left sharp pieces of lens in…read morethe back chamber of my eye. I was referred by my doctor, but I found out that my coworker pretty much worships him. I believe he lies up to the hype. I was in a lot of pain and they were able to get me into surgery the next business day. Nobody wants folks poking holes in their eyeballs, but I am here to tell you that the surgical team was probably the most efficient crew I have ever seen and I work on a lot of complicated teams. Everyone I came in contact knew exactly what their function was and each communicated quickly and effectively. There was minimal time wasted on every step of the process. They came in, introduced themselves, set expectations, told you how long they would take (and met it) and did their work. The surgery was completed well and I was out in a very short time. The follow-ups don't take long, even when the waiting room is full. they really respect my time. Really great group, all around.

my 86 year old dad was kept waiting for 3 hours. as much as I begged to expedite the staff was…read moreclueless and while people are sitting in agony in the waiting room the staff can be heard laughing loud and cracking up on their own jokes with no sensitivity whatsoever. Very unprofessional behavior. They lost us as patients and I would recommend to find other clinic because obviously they don't really care about their patients wellbeing.

Dr Frank is AAA in my opinion. He is thorough in his exam, checking both eyes instead of the one…read morewith Retina problems. He is friendly, super knowledgeable and takes time to explain or answer any questions. He is superior to any other ophthalmology specialist I have ever seen.

From the owner: James H. Frank, M.D. is a dedicated ophthalmologist specializing in vitreo-retinal disease. He…read moreserves Atlanta patients at Eye Consultants of Atlanta's office in Cumberland.

When I called for appt I was told I was not eligible to be a patient there. After numerous calls…read moreand talking with numerous people, I was told I had a balance due. Twice I talked to their billing dept and was told there was no balance due. After calling office again, they sent me a letter stating I missed an appt in 2021 so that constituted not following drs orders. Thus I could not be seen there. It took two weeks to get this information. I would not recommend this practice under any circumstances.

I had a macular pucker, and Dr. Stephanie Vanderveldt, M.D. performed a vitrectomy of my left eye…read more2 weeks ago. The surgery was painless, and I followed all restrictions. I got a nice chunk of improvement back ( I should continue to improve) and I'm really happy about that! Thank you, Dr. Vanderveldt!!!

I can't say enough nice things about Dr. D'Heurle. His bedside manner is amazing, his skill and…read moreexpertise as a physician is incredible and he is just generally a kind and compassionate person. He SAVED my fiancé s eyesight. I will never be able to thank him enough.

I just love this place , David D'Heurle has been a God send. He is Mr. Dependable he does…read moreeverything possible to save everyone's vision. He makes u feel comfortable and at ease with what is a scary problem for u. Please do not hesitate to trust him with your care. I've been going there for years.

After waiting for an hour and a half after my scheduled time to be seen Doctor Smith saw me and…read moreexamined me. He wrote a prescription and told me to come back the following Monday for him to get a quick look and told me I was good to purchase my contacts. I checked out at the front and paid $75.25, I told the receptionist the doctor asked me to return Monday and that I would be back that day to order contacts. when I showed up Monday at 12:30 (lunch) I was told that doctor smith was gone for the day. I said that's fine I'd like to purchase my contacts at which point I was told I don't think that's a good idea with out seeing the doctor. I told the lady that I was suppose to see him today and was never told to come prior to a time other than what is listed on the door for operating hours. She that's ok you can come back tomorrow; I replied with I took an hour off of work and drove 30 minutes to be here and she said I u destined would you like for me to set up a time to see the doctor tomorrow. I said no please transfer my prescription and she said she wouldn't do that until my evaluation is complete (even though the doctor said I could purchase them after he saw me a week earlier). I asked if I have paid in full and she said yes, I said then why did you charge me if the eval is not complete and she said this just how we do it. I said I have to work to pay for doctors and eye insurance and that I can't come back up here again so please issue me a refund. She issued me $55.25, and never told my why I wasn't given the full amount.

Love Dr Smith. He was my optometrist at Vision Savers in both Macon and Dublin. I'm not a big fan…read moreof the virtual docs although they are good too but I need for someone to physically look into the old peepers. The staff were very friendly. Price wise they are more expensive than Vision Works, America's Best, etc but they have some nice frames to choose from. I am not a difficult person so I narrowed it down to 2 with the help of the associate and got 1 because I am very disciplined. Get what I come for and nothing more.