She was very helpful and kind! She answered all of our (many) questions and gave tons of…read morerecommendations. She was organized and had everything ready when we got there, including information of the snakes parents, tips/reminders for care, and a bag to take the snake home in. Highly recommended For anyone looking for a ball python!

From the owner: We specialize in designer ball python morphs. We are currently producing Pastel, Pinstripe, and…read moreFire combos, but BELs, Clowns, Pieds, G-Stripes, and other little beauties are on the way. All of our ball pythons are captive bred.

Amazing customer service! Store is very clean and their pets are very well taken care of. Owner is…read morevery nice and knowledgeable.

Could not be more pleased! The owner provides the ultimate in customer service. Extremely…read moreknowledgeable and helpful. Information on how to care for the dart frogs was made simple. Anyone could create a healthy environment in which the vibrant frogs could adapt to. You can tell the owner takes pride in the service he provides. Moore Fish N Friends website is easy to search. You are able to find exam what you are looking for. There's plenty offered. From dart frogs and geckos to habitat supplies and insects/bugs. Collectors should definitely take advantage of the variety offered. They are worth more than priced. I would definitely recommend.

I had Serpentes Reptiles come for my sons 9th birthday party. They had no problem traveling from…read moreRichmond to Williamsburg on a Sunday evening and were very accommodating when I had to reschedule the original party date due to my son being sick. I personally do not like snakes but they allowed me to stand back and took care of the whole show, handling the animals and teaching them lots of fun facts! The kids had a blast holding the reptiles and I got so many awesome pictures ! It's definitely a birthday my son will never forget!

We happened upon this pet store while out and about, thinking we might find some natural perches…read morefor our parakeets. We ended up taking home two hamsters. We received a fairly good deal on the hamsters and accessories, which we appreciated. Here's the thing though...the young employees really need to educate themselves on some of these small pets. Two hamsters shouldn't reside in the same habitat, they do not require a "friend" and are solo creatures. They don't actually "like to climb", rather when the habitat is too small, they will climb to try and escape out of frustration, as well as chew on the bars (harmful). We are housing the two hamsters in separate DIY habitats that are over 4 feet in length. Hamsters are small but require a large square-inches habitat with lots and lots of enrichment. We also discovered once home that these were not same-sex, we were told that they are females but one is definitely a boy. I pin this error on the lack of supervision of the store's hamster habitat, one side with females and the other side with males. Kids are in there handling the hamsters and may be distracted by all the cuteness and put one back on the opposite side. Having the hamsters handled frequently is probably not the worst thing, as these are sweet and friendly little hamsters and they love being handled, but definitely they need more forethought in housing them in completely separate areas so there is no mix-up and no one takes home a pregnant female (female hamsters go into heat every 4 days). This all being said....the store has a lot of small exotic pets (birds, spiders, snakes, fish), it was about as clean as I would expect it to be with two young people working there on a Saturday afternoon. Thankfully the animals we saw looked healthy.

My dog had been having issues with her ears and the night before she had scratch so bad that her…read moreears started bleeding. She needed a cone for her head and we were driving down to Petco, but decided to give the small pet business a phone call to see if they had the cone and if they were open. The lady on the phone was very nice including explaining dog neck size. I have a big dog and very often don't find stuff in her size. They closed in 10 min I was 15 min away. She very nicely said that they would be there after closing so I could run in. I went in with a picture on my cell phone so I could show her what size my dog was. But she had all the sizes waiting for me at the front and I could try to see what would fit her, without having to dig around. $24 for an XL cone. Great price and very nice person. I ended up leaving my phone there because of me pulling it out to show how big my dog was. We called it and they picked up, we told them we would be there tomorrow to pick it up but was told VERY nicely that if we ran they would stay these so I could get it. THANK YOU GUYS, I needed it for work this morning. And thank you to the young lady who get stuck waiting in for me. I know you wanted to go home 20 min earlier and again THANK YOU for sticking behind so I could get it. We never liked buying from PetCo anyways. Prices were always so high and they never really have what I need. I would advise you to give whatever small business you need something from a quick call to make sure they have it on hand. So you don't get mad if you get there and they don't have whatever it is. We had been driving to Oyster Point to go to Care-alot. But now we have a new pet store. They went out of their way to be nice to a random customer and like I said it was KONG name brand and only cost me $24 Thank you guys again

What a neat shopn! I took my children to Tropical Exotics soon after the Grand Opening. We enjoyed…read moreseeing and learning about all the different creatures & fish. The employees were friendly and informative & the shop was very well maintained!

I try to visit this place whenever I'm in the area. Really good selection of products. Staff were…read moregreat and knowledgeable.

This has been my go to fish store for years! Absolutely love this place. Smart employees and a huge…read morevariety of corals and fish. I drive from over an hour away and it's worth the trip every time.

When this opened last year I thought this looks like Jumanji inside. It is spectacular with the…read moremost amazing reptiles and the most elaborate chandeliers hanging from the ceiling. You have got to come see this place. The staff are super into reptiles of ALL kinds and they are very knowledgeable. Also friendly when your just excited to walk around and look like I do. It is the largest reptiles for sale in the whole area. I'm telling you YOU have got to come see this place. It's great. They sell everything you could possibly dream of for your reptile needs from the structures to house your new reptile to all the decorations inside. All of their habitats they have in the store are gorgeous. There is always a helpful staff member there to answer any questions. My favorite are all the turtles but they also have really cool squirrels on display. I don't think they are for sale but oh my goodness they are so cute. And ALL of their habitats are huge and it looks like the best life for your reptiles and animals

Had a real good experience here. Very friendly help here, and they had just what I needed for my…read moredog.

Well maintained pet & pet supply shop, uniquely converted from a single-family home…read more Thank you Emily at Fin & Feather for your help today: first w great customer service over the phone when I called about cat med, and then in person getting the product for me as well as helping me select a new aquatic plant for my garden pond. I'm glad I discovered this store today. In addition to friendly customer service, I noticed the fish and other animals for sale are in clean cages - visibly healthy and well cared for. Merchandise is stocked and brightly arranged. Signage is clear and legible. And this quaint pet shop comes complete with seasonal aquatic plants.

Very clean. Nice variety. Some large snakes. We came to set up an aquarium and left with some…read moreexcellent ideas.

They have friendly, helpful employees who answered all our questions and helped us get the fish we…read morewanted. They have a nice selection on dog food and treats so we picked up some things for the pups as well. While husband was taking care of somethings I did explore and look at their reptiles and spiders. Blech! They were interesting and neat but....blech! The snakes were actually rather cute yet at the same time....blech! At the time, they didn't have any birds. They were cleaning and reorganizing but they normally have them. They also get bunnies. I almost took one home but I fear one of my dogs would be obnoxious about it and there is no need to stress a poor little bunny. The store was clean, employees helpful and knowledgeable, and they seemed to have plenty of variety of critters and products. The fish we purchased were all healthy and are thriving. I recommend!