We had an excellent experience with Mold Busters. We got a prompt, professional, thorough…read moreinspection and great recommendations to protect our home. The interior and exterior evaluation gave a clear picture of current symptoms, causes and suggested solutions. It was such a relief to hear it laid out from an experienced professional. I highly recommend Cheryl Pearce and Mold Busters.

Cheryl was wonderful to work with from start to finish. My husband and I have unfortunately had a…read morelot of experience navigating mold inspections and remediation with previous homes we've lived in, and we've learned what a thorough inspection entails. Cheryl is a true professional, not only in her methodology but also in going above and beyond in offering practical suggestions to improve air quality in your home and prevent potential future issues. She was incredibly thorough, kind, and communicative. We'd rehire her and highly recommend her to anyone in the Bay Area looking for a mold inspector.

Stay away from this company…read more They secretly worked with my public adjuster behind my back and billed my insurance policy an outrageous $5,000 for an asbestos test -- all without my knowledge, authorization, or a signed contract. They even went directly to my insurance adjuster to request payment, bypassing me entirely. To make matters worse, their so-called $5,000 report is only valid for 60 days. If you don't complete the abatement work within that time, they charge you again -- even though all they do is reprint the same report with a new date. No new testing. No new work. Just another charge. When I filed a small claims case against them, they refused to accept the delivery of the court documents by not opening the door for the serving man, dodging service attempts by not answering the door. It was clear they were trying to avoid accountability. I had to find alternative ways to serve them because they simply would not cooperate. Attached is the invoice they charged against my insurance policy. I have also reported them to the California Department of Insurance and is pursuing them through small claims court. I will update this review with the outcome once the case is resolved. If you value transparency and honest business practices, please stay away from this company. Learn from my experience. If I Yelp has negative reviews ratings, I definitely will rate this company as negative! - Jason

Tony was terrific on the phone providing clear expectations and pricing. Gabriel and Ibrahim did…read morethe testing. They were very efficient, friendly and left NO TRACE of the work they completed. There were some small spots on the ceilings where they did the work but no debris, no dust, nothing left where the work was performed. I would gladly recommend them.

Michael from Q Indoor Air was professional, responsive and so knowledgeable. He spent a lot of time…read moreexplaining things to during the process, and had many helpful recommendations for things we could do to improve the indoor air quality of our cottage. I highly recommend Q Indoor Air.

I met Mike at a healthy Home Inspection on behalf of a buyer I was representing. We did have to…read morereschedule due to a conflict, but we got the results in time for our deadline. I called him on New Year's Day and he was able to go to Sonoma County the next day to test my rental unit. My tenant had a leak and said she had a "mold sensitivity". The results were good news. I'm pleased that Mike was willing to travel and his pricing is reasonable. I will continue to use him in the future.

We needed an asbestos check before replacing the flooring on a rental property. We were looking for…read morea quick turnaround so that we could start as quickly as possible. Alec was the first contractor to respond, came out in a couple of days, paid attention to the scope of work that we were targeting, and was flexible enough to focus on those areas alone. He ended up taking more samples than originally planned, but got the results and report turned around by our requested due date using an expedited service.

super smart and friendly. careful and logical advise. he spent alot of time on the phone with me…read moreeducating me about the situation with lead paint. and many message via yelp DM also. thanks Alec!

The National REspoNSe team provided very professional service. I was especially impressed with the…read moreProject Manager (Angela). She was easy to work with, very thorough and great on follow through. What was so refreshing was how quickly they responded to the aftermath of my small chemical fire with smoke damage. That is why I gave them such a good review. I would surely recommend them.

Watch out for this company, greedy fire chasing, predatory bad business practices. I had the…read moremisfortune of having a house fire a couple of weeks ago. in the middle of watching the fire department out of the fire, a representative from National Response Team (NRT) shows up asking to do work to board up property after the fire. I agree after confirmation insurance will be billed. The following day I receive messages and phone calls to set appointments up for reconstruction of house? All this company wants is you to sign your money away, I forcefully refused the push for extra work. I get a few messages over the next couple days saying NRT is coming to work on boarding up the place. Zero communications with me about the work I signed for. Two weeks later I get a one line bill for $5000 to install a couple of sheets of plywood and a couple of tarps on the roof (single story house). I asked for details of the invoice as it was billed to me directly and not my Insurance. Get this ~$500 for an emergency service call that I did not make (their person showed up uninvited, clearly stalking fire victims like myself). Additionally, they wanted ~$2400 for the tarp installation of 1850 square feet, my house is 1800 square feet and only small portions were covered. I called NRT out on these charges and Will Stubblefields responded was the insurance is paying right. So why had NRT sent me a $5000 invoice twice now??? Horrible office communications, non-existent custmer relations and generally shady business practices trying to take advantage of people during a crisis!!!! Be warned, stay far away.

I hope I won't have to, but I would trust to work with Dan Eisen and his team again…read more Asbestos abatement was for popcorn ceilings throughout the house. Crew of 4 arrived on time and were efficient with set up, removal, and clean up over 2 days. The service I got was priced well compared to several others in the East Bay which was important for me. Communication with Dan was smooth and easy, and I appreciated that he walked me through the process and answered all my questions. It gave me piece of mind that things were done professionally, safely, and properly for both myself and their team's health. Note: it takes ~10 days to get the air district permit unless you pay extra for expedited service, so that the minimum wait time before abatement can start. Keep that in mind for scheduling purposes

For an asbestos abatement job, I obtained 4 quotes…read more It was easy to communicate with Eisen and I received a call back on the same day. After describing the job, I was given a verbal quote of roughly how much it would cost. Of the 4 quotes, one was several thousand higher than the other 3. Eisen's verbal quote was in the same ballpark as the others. Only downside is that they are scheduled 1.5 months out and very busy.

Jeff was very kind and thorough in testing for and finding the source of the mold. The cost was…read more very reasonable. Also gave me a good advice on keeping the house mold free and good recommendation for someone who could do the remediation.

Incredible service with Jeff, who has years of experience. Was able fix my apartment's mold issue…read moreand recommend ways to prevent buildup in the future. Strongly recommend a consultation!

For an older home we thought we had mold in a few places, called him to do an inspection, he just…read morevacuumed 3 rooms for any mold particles. Did not do any further testing, scraping walls for samples ect...as it would be an extra cost. As it was the bill was over $500.00 for just vacuuming and testing those samples. The whole process took maybe 20 minutes. Would not recommend him. Felt like he took advantage of us

Rob was extremely responsive and quick to do a mold testing at our rental property. Very reasonable…read morepricing and I appreciate that there is no vested interest in what the results are- as opposed to getting testing done by companies that offer remediation services and could questionably alter results. Highly recommend.