Jillian Heywood is excellent. She is very conscientious about your skin and taking biopsies as…read moreneeded. I will go every 6 months now due to my sun exposure is high. I

I needed a prescription refilled and called their office. It went to an overseas call center who…read morecould only make appointments. I drove to the office and was rudely told, "We're not here to answer phones". I cancelled my next appointment and found another dermatology office.

The customer service was excellent! Check in was quick and…read moreeasy. Did not have to wait to be seen. The provider PA Gagandeep explained procedure with detail and was very gentle. I would definitely recommend this establishment and provider for all your skin needs.

Terrible customer service. Appointments take too long. I was here for two hours before being seen…read more I'm going to CBCC from now on. I looked to leave a Google review and it's turned off for their locations. Don't be fooled this is a clinic not a professional medical facility.

small wait in lobby but all smiles from staff. Once they called me back not more than ten minutes…read moreto be seen great Dr. but won't even try to spell her name let alone pronounce it lol. My experience here was top notch. I recommend this place to anyone.

Arrived 10 minutes early for appointment, front desk staff was dismissive, did not make eye contact…read moreonce. Seems to be a bunch of young women working the check-in process... Waited for 35 minutes once placed in a patient room, while listening to the ruckus of young women laughing, coughing, and commenting on other patients the entire time... The walls are paper thin so you can hear every word being said in the patient rooms next door. Confidentiality where? Will not be scheduling another appointment here.

A pointless exercise. I've previously been to their office on two occasions and was never…read morescheduled to see the dermatologist; but only an assistant was available. Now, they won't even answer their phones to schedule an appointment. They clearly don't want their patients to interrupt whatever else they're doing. So let's play phone tag? I don't think so... I'm done.

Two weeks trying to get a prescription filled. No call backs and no follow-through. Very poor…read morecommunication, extremely frustrating.

This is the place. Finally! If you want the best dermatology office in Bako. This is it. Many yrs…read more experience and no wait. You need to book way in advance but no wait when you are there. And once you are established you get in much sooner than a new patient. Very good treatment and diagnosis. This is my doctor.

Dr. Cardenas goes above and beyond to make sure you are taken care of. She is so kind, answers all…read morequestions, and provides outstanding patient care. I am so pleased with the outcome of the treatment I have received!

This is in response to my 1 star review on March 7th... My…read morehats off the Dr. Ana Cardenas. She responded to my review here on Yelp, personally left me a voice mail and reimbursed me for my co-pay just like she said she would. It was unfortunate that they couldn't provide the service desired but I believe she made up for it. This is the first time that I can remember that anyone from the medical field took the time and made the effort to make things right with me. Thank you Dr. Cardenas.

I will never say a bad thing about CBCC, they went above and beyond during my wife's diagnosis and…read moretreatment. My wife was diagnosed with stage 1 breast cancer and Dr. Foulad was so kind when he explained it to us. He had tissues for my wife, gave her a moment to process everything, answered all of my many many questions and left us walking out feeling like things were going to be alright. They got her started on treatment shortly after the diagnosis. We went through a meeting with the RN Susanna Bell who's a life saver to say the least. She explained everything we could expect during chemo and how to try to make it as easy as possible. Dr. Patel was amazing as well. He went over everything with us and met regularly to keep us informed on how things were going. She got through chemo thanks to the wonderful staff and Dr. Foulad even came to my wife's surgery at Cedar Sinai as he has operating rights there so he was in the OR with her surgeon assisting and giving her peace of mind that her original doctor was there. While the journey isn't over yet, the worst of it is over and it's been bearable thanks to the wonderful people at CBCC.

The Doctors that are good are retired or too busy to get an appointment with. I have seen a few…read morehere and the most recently one Radiation Oncologist and a Med Oncologist. Go out of town or go to AIS or anywhere but here. I would have been at stage 0 or 1 if my Doctor cared enough to listen to me or order a CT or biopsy when I had a small nodule. Unfortunately I waited until my symptoms were worse and asked for a second opinion a few months later by then the nodule became a large mass . A month after had metastasized to lymph nodes and by then I was beyond pissed because now it can no longer be treated by surgery or radiation and bumped me to stage 3. I decide to get a second opinion on the cancer and go to an actual NCI out of town and they look at the last PET scan and they said so CBCC missed another lesion so another metastasis!!! Now making me a stage 4a. If you care about your health or your family member, please find better care. The worst Doctor here is Ravi Patel because he is unprofessional, negligent, pompous, arrogant, dismissive, and incompetent. Hopefully he will retire once this merger is complete and stop hurting patients and their families.

I've had a great experience every time I've visited Synergy Wellness Center. The staff is always…read morefriendly, professional, and welcoming, and they really take the time to make you feel comfortable and cared for. I also love that they offer such a variety of wellness services all in one place. I've always felt well taken care of and have been very happy with my experiences there. I would definitely recommend Synergy Wellness Center to anyone looking for a knowledgeable and supportive team!

They're awesome in every way. They treat you like a person with dignity and respect!! I highly…read morerecommend them for all your medical issues!!

I recently moved to Bakersfield and with a history of skin cancer needed a dermatologist that knew…read morewhat he was doing. When I found Kern and Sr. McDuff, I was ecstatic! When I arrived I was disappointed at the hour wait time but what was to come was much worse!! I was charged double for a mole removal once charged to my Medicare and then again to me. When questioned I was told I needed to speak to the office manager who is now refusing my calls. I've also been sent notice that I'm no longer a welcomed patient!!! This establishment makes its bread and butter on elderly patients who are not paying attention to their bills. My next "review" will be with the BBB and the Medical Association! DO NOT GO TO THIS DOCTOR!

The only place I called for an appt that they answered the phone and didn't put me in hold and…read moremiraculously set appt as a new patient..