I am thrilled with my service. I needed my engagement and wedding rings resized and have been…read moreputting it off for a while. I brought my rings in on a Saturday afternoon and they were ready about 24 hours later. They both look perfect. I almost cried putting them on my finger because I have missed them so much. I can't recommend them enough!

Laila and Tori took Great care of me. my wife's new diamond ring is beautiful! I'll be back for…read moremore jewelry for sure

My initial impression after calling the store to get information about an item on their website…read moreleft me feeling doubtful that I would actually visit the store. The person answering the phone was not helpful and did not offer any suggestions. No doubt the business is reputable and well established. Unfortunately, my experience was not positive.

Fast, friendly, quality and reasonable price. I brought in a men's bracelet with cosmetic…read more scratches. They polish it up like new. It took 5 mins where as other store sends it out and takes a week to get it back. I did check other jewelry stores and was charging more than double price You can see the difference

We love this place! My sister and I recently lost our beloved mother. The staff at Shin Brothers…read morewere absolutely wonderful in assisting us in sorting out Mom's jewelry...she had a lot of it, including some items we weren't aware she had...Thanks again to the staff of Shin Brothers for their compassion and assistance.....

Beyond pleased with my experience with this jeweler. We originally went there to fix my engagement…read morering which a small stone fell out and the owner was very honest in letting me know if he fixed it there's a possibility more stones would fall out so after a headache with zales we decided to come back and just look at the possibility of ditching the zales ring for a new solitaire ring. With the sentimental value that's hard to do but we decided to try rings instead. The one I fell in love with was wayyyy out of any budget I ever thought we'd afford but the owner went out of his way to bless us with the best deal ever! I can't stop looking at my ring it's absolutely stunning! Fits perfectly in my wedding band and the stone is larger than I thought we could afford! He even dipped it in rhodium so the gold would match my band I can't thank him enough! He made my valentine day with this deal we could not turn down! Thank you soo much! I highly recommend this place

I have been a patron of Guy Jewelers for about 15 years and gave many recommendations to my friends…read moreand family. Several engagement rings, wedding rings and other jewelry from pandora to custom pieces have been acquired. Recently I inherited a large diamond ring that has been in my family for over 85 years but the setting was old and too large for my hand. Julia spent time with me and designed a setting on the computer that suited me perfectly. She listened to my concerns and wants and created a ring that is gorgeous! Everything I asked for was accomplished and I am extremely pleased with the results. They even added "wings" inside the ring so it can slide with ease over my knuckle and stops the diamond from turning. I'm looking forward to doing business with them again in the future.

When I went to Guy Edward's New and Estate Jewelry, they offered me ONLY $404 for 10 grams of…read more14-karat gold. This was a blatant attempt at scamming and deception from the start. The shop was cluttered and unclean, setting a questionable tone. They tried to convince me that I needed to apply an additional 54% reduction on the 14-karat gold price, even though the spot price of $71 per gram was already adjusted for purity. This was just a tactic to lower their offer even more. They also lied about the weight of my gold, claiming I had only 9.7 grams when the reality was different. In contrast, Dublin Jewelers offered me a fair and honest price of $760 for the gold and an additional $105 for the gemstones, totaling $865. This stark difference highlighted how much Guy Edward's was trying to not just shortchange me but completely rip me off and take advantage of a potentially unknowing customer. They were not only undervaluing the gold but also ignoring the actual weight and the value of the gemstones. What made the situation even more frustrating was that when I initially went in, I pretended not to know anything about the actual gold value. Once I mentioned the correct spot price, they looked surprised and tried to gaslight me one last time, but ultimately they gave up once it was clear that I knew exactly what was going on. The entire Family and Staff joined in on the dishonest tactics, collectively trying to gaslight me and push me into thinking the other shop made a miscalculation. It was a coordinated effort to rob me. Gold price is easy to see there should be no games played with the price they knew there is zero excuse for this even removing the value of stones they were trying to rob me as Dublin Jewelers offered me 760$ for gold ALONE comparing that to Guy Edward's offer of 404$ it's clear this wasn't just them offering a bad rate but them completely trying to take advantage of me and steal from me. In summary, Guy Edward's Jewelry is not trustworthy. They knew what they were doing and chose to deceive me anyway. I strongly advise anyone considering doing business there to look elsewhere and choose reputable jewelers like Dublin Jewelers. This business is NOT helping their customers get the full value for their precious metals . They thought I was someone who didn't know any better and tried to exploit me extremely disappointing to see people treat others like this. Buying gold makes money already there is no need to scam. Pure greed this is worse than a just bad offer it's a scam. (Gold on table is what they offered only $404)

I found my new jeweler!! Kerkula's Jewelry is a small shop that specializes in custom jewelry, but…read morethey also do in-house repairs. They're located in the Gay Street Commons and they buzz you in, so I think you need an appointment. I am new to West Chester and I needed to find a jeweler to complete a few repairs, but I was dragging my heels. Meanwhile, my boyfriend needed a link removed from his watch and he decided to try Kerkula's Jewelry, due to its 5.0 Google rating. After he called to confirm that they would be able to help, he told me that he believed the man he spoke to was black! I was very intrigued and decided to tag along. I dropped off several pieces and they were complete in less than a week! The work looks good, the pricing was fair and the customer service was top notch. They even agreed to meet my boyfriend outside of the shop to deliver his watch due to his work schedule and the tight turnaround he requested! Kevin does honest, quality work and he kept me informed the whole way. We will definitely be back for more repairs and probably a custom piece or two. He wants a custom pendant and one of these days I'll get a ring. Thanks Kevin and Talema!!

From the owner: "Kerkula's Jewelry is a retail jewelry store committed to enhancing your experience in purchasing…read morefine jewelry. Our expertise lie in custom jewelry whether hand carved wax pieces or 3D modeled, we manufacture then cast them all. With these resources available to us, Kerkula's Jewelry is able to offer you beautiful and unique diamond jewelry pieces at extremely competitive prices every time."

Jalen was knowledgeable and patient with my indecisiveness. I can't wait to do more business with…read morethem.

I've been coming here for a couple of years now. Friendly service, nice inventory , this is my go…read moreto place for jewelry. Thank you Rashel for providing great customer service and for helping me with my anniversary gift for my wife.

These guys are the best. They were able to add a metal to my sterling chain while I wanted. Great…read morework. I will be back!

Got a bracelet engraved there absolutely horrible , can even see engraving its so small ,they never…read moretold me it wouldnt look good, just charged $40.00 and wasnt worth $10.00 .told them wasnt happy with it , they never offered to charge me less because I didnt like it very poor customer service ... .....would never go there again ..

I go to Phila Gold Exchange for a few reasons. One is their excellent prices. Two is their Bench…read moreJeweler. Three is they have beautiful jewelry there. I'm always satisfied with whatever I purchase there. My most recent purchase was a new wedding band. My old one couldn't be resized, due to how it was made. Not only did Dave find me a wedding band I loved; included with the price was free engraving. Last Christmas it was a beautiful bracelet that was bought. He's an excellent Jeweler and has exceptional gem stones available in rings as well. To anyone looking for jewelry, I suggest you go there first !!!

We absolutely love Philadelphia gold exchange! Very creative jewelry at a very honest and fair…read moreprice with excellent service.