I have been ordering cake for my daughter's birthday for over 3 years and noticed customer service and quality went down a lot. The frosting on the cake was so bitter that no one ate it at all! In addition, when I came to pick it up, they were just finishing the cake up and did not let it rest! When we started cutting it at the bday party, the cake was basically falling apart. I never had such a bad experience anywhere. I paid over $130 for the cake to end up throwing all frosting away. I called the same day and asked why frosting was so bitter, like metal taste, and at first, they hang up on me, and when I called back they said its because the color of frosting was red color! What a non sense excuse! They just added so much dye that it was impossible to eat!! It stained everything and I could still taste bitterness 2 hours after eating it. Also, sensative individuals could have gotten sick from it! You would think their bakers would try it first when they prepare mixture. I will definitely not going back again ever. Please be careful! In addition, they didn't put my decorations I brought for the cake a week before. Bunch of new people and bakers probably with no experience, but charging the same money. I would rather order from a grocery store next time for half a price and better quality. read more

Delcious haul from Gerardo's Bakery, Cupcakes Galore and More in Shrewsbury. Everything was fresh and tasty. read more

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My wife and I bought our wedding cake from Gerardo's. It was amazing! The cake was amazing and the staff were very helpful and eager to help! read more

My friends ordered their kids baptism came from this place. I went in to pick it up. It's a really cute bakery. Everything in there looked really good. I don't know all the details of the cake they ordered but it was really delicious. Everyone at the baptism mentioned how good it was. Wish I got something else from the store while I was in there. The service was fast and friendly. I Would recommend if you are in Worcester area. read more

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Lots of gluten free options but unfortunately they are subpar. They bake in larger batches than they can sell so they tend to be dry/stale. The ingredients seem artificial and not at all like homemade. read more

The service could have been a bit better (the employee spent the first few minutes cleaning instead of acknowledging there were two customers waiting before finally finishing her task and then asking if I was ready to order) but the treats were delicious. I ordered the Boston crème cupcake and it was divine. The icing was just the right amount of chocolatey sweetness and the cake was moist with just the right amount of cream. I also got a black and white cookie. The icing was also delicious. I am used to these cookies being on a vanilla wafer cake, but this one was chocolate. I prefer vanilla but the chocolate was still pretty good. I'm glad I stopped here for some delectable treats! read more

Gerardo's Italian Bakery - Black and white cookie and Boston cream cupcake. - Bakeries Near Me - Shrewsbury, Massachusetts

Ordered them from dd and let me tell u the canollis with the wafflecone r to die for. The lobster tail is delicious we are coming here again 10/10 read more

Most of the items are really good especially the carrot cake and the lemon items. They do offer a lobster tail pastry that they will tell you it is fresh or it's made that day, but it really isn't because it doesn't have the crisp to it anymore. I have tried asking them and every time they say it was made that day, but it clearly wasn't. read more

Great experience here. The cannolis are great and had to grab a piece of the white chocolate raspberry cheese cake. 8.5/10. read more

Gerardo's Italian Bakery - Oreo cannoli, strawberry cannoli, chocolate dipped cannoli, cheesecake, chocolate cannoli - Bakeries Near Me - Shrewsbury, Massachusetts

We had a guest recently who was kind enough to purchase a little treat for us at Gerardo's. She went with the cannolis, large AND small, and rounded, ball-like pastries which look most similar on their website's menu to one of their "bombs". I devoured one of the big cannolis which was filled with a decadent and delicious cream. I had absolutely no complaints but I do recall hearing some complaining from the other parties involved in the kitchen. I asked GF for her impression of the pastries but she's currently occupied and responded, "idk babe". Unfortunately fooled by the luxury of time I elected to save my ball-like pastry for later after which the box made its way to the dungeon of one of our fridge shelves where the sunlight doesn't shine and I completely forgot until it was too late. I'd recommend tho. read more

Super big selection of baked goods. Got the macaroons, carrot cake, Boston creme cupcake, cannolis, and lobster tail. Each were pretty good for what's available in the area. Favorite was the Boston creme. Everything else could have been better but I've been exposed to Boston bakeries like /Mike Modern Pastry. Would probably be better if they focused on a few things versus increasing the variety. read more

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I don't know why I keep trying chocolate based desserts here. (Over a dozen times!!) They're re always drier than tree bark - cupcakes, cake, Whoopi's pies, etc. How can you make everything else so well and completely fail when it comes to a simple piece of chocolate cake?? read more

My birthday cake was completed on time, and as ordered. It looked beautiful. When we cut the cake at the end of the party, I was disappointed. The chocolate cake and mousse filling was just okay. The icing was terrible. Especially the yellow. It tasted like wax. I ate my piece of cake but skipped all the icing. Need some better recipes. read more

They have gluten free pastries! No idea what the traditional offerings are like, but the GF ones are very good! We had cannoli, cookies, and cake. My favorite was the pistachio cannoli! read more

Gerardo's Italian Bakery - Gluten free - Bakeries Near Me - Shrewsbury, Massachusetts

Best neighborhood dessert run place! The place is so colorful and lit once you enter that you almost don't want to leave!

Got some cannoli from Gerardo's. Plain and pistachio. The cannoli are neat and ornate. Shell is not great. No flavor, needs some sugar dusting. Also is slightly soggy in the center and does not have satisfying crunch. The filling is creamy and has excellent thick mouthfeel. Good ricotta flavor, sweet and satisfying. The pistachio filling has a light green appearance, I think food coloring was used as it has a synthetic sweet flavor, like syrup or extract, slightly fruity almost like strawberry. The ends have some crumbs of what I believe are pistachios. This needs more real pistachio for complexity and depth of flavor. While Gerardo's plain cannoli have a satisfying ricotta filling, the pistachio falls short. In addition, the shell does not maintain crispiness nor does it deliver a nice fried dough flavor, which one expects from a cannoli shell. I recommend sticking with the plain cannoli, or chocolate dipped. read more

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Ordered a rum cake for my mother's birthday. Was told they come in two sizes - a bar shaped smaller one and a larger square one. I ordered the larger one with Happy Birthday written on it. When I arrived to pick it up, it was the smaller version with nothing written on it. I told the woman at the counter that it was the wrong cake - she went into the back, came back and told me that this is what they made, asked me how many people we had, and then said "you'll be fine". No offer to discount the incorrect order. The cake had too many decorations on it to write anything, so they put it on a piece of sugar that they threw into a separate box. Fast forward to later that day, imagine my surprise when we cut into the cake to find that it was still frozen - so not even fresh AND it was not a rum cake - no rum at all. It was a yellow cake with some fruit between the layers - which tasted like a popsicle since it was frozen. Will never go to Gerardo's again, it's clear that the owners don't care about their customers and are just looking to make a buck. Stay away if you want something that's truly Italian, because you won't get it here. read more

Nicely decorated desserts and baked good taste great! In a busy shopping plaza so parking is plentiful but the lot is busy. Worth the baked goods though. read more

Excellent cake and design.Jaws themed cake made by Gerardo's and the many Jerry's talented workers . Baker's and professional cake decorator s. Thank you read more

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If I could leave a 0 star I would. This is the second time that they have messed up our order. We ordered (ahead of time) chocolate cake with raspberry filling for a birthday. You can imagine our surprise when we cut into this to find a vanilla with vanilla frosting. The cakes are high priced to match the quality that you get, yet you get a wrong cake and it makes it no better than a grocery store cake for 3x the price. read more

Gerardo's Italian Bakery - Chocolate? Really? Raspberry Filling? Really - Bakeries Near Me - Shrewsbury, Massachusetts

Stumbled upon this while shopping at Traders Joe. It looked really busy inside lots of people in and out. Went to check it out and they gave so much pastries, cookies, cakes to choose from! Finally decided to try their strawberry chiffon Swiss roll cake ad it's big! There is no tax and it's pretty affordable given the size of the slice. The chiffon was nice and sweet. The cake was nice not too sweet but slightly dry. I'd like to come back and try other desserts. read more

Gerardo's Italian Bakery - Bakeries Near Me - Shrewsbury, Massachusetts

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I very much liked the ricotta pie squares/ very very good. Chocolate filled cannoli also very good. Vanilla cannoli was good too. Did not like the eclair- filling was not real pastry cream and tasted artificial. Looking at some of the cakes in the display case I could tell the frostings were shortening- not what Iike. I will however come back for the ricotta pie squares and cannoli read more

Always something good here to discover......they offer a good selection of different flavored cupcakes.

Not great. Wifey and I spent 5 minutes perusing the MASSIVE selection, and the workers kept asking if we were ready. Service had bad observational skills, I guess. We settled on a lobster tail and a limoncello cake. There's no indoor seating, so we sat outside in an attempt to enjoy our little treats. Limoncello cake was no good, tasted like box cake but had the consistency of a brick, atleast it wasn't dry. The lobster tail was hard as a rock, you could seriously bonk someone with that thing. Bring a steak knife if you wanna crack one of those suckers open. The cream was a good consistency, but once again, tasted like it came from walmart. Eduardo should seriously consider not mass-producing hundreds of pastries (because they end up sitting in the cases for days) and focus on fewer, better tasting pastries. Quality over quantity, yes? Atleast it was cheap. Gerardon't eat here. Pagliaccio! read more

Given the convenient location, I really wanted to like this place. I had previously tried the cupcakes when they first opened and was surely disappointed. Upon leaving TJ's today, I decided to give this Gerardo's another shot. I bought the chocolate truffle bomb and a piece of chocolate cake. The chocolate bomb had a combination of what tasted like boxed chocolate cake and a layer of chocolate pudding that you used to buy at school lunches when you were in grade school, enclosed by a layer of chocolate shell. The piece of chocolate cake was nothing short of an atrocity as it has frosting that tasted no better than the generic grocery store canned frosting. I would highly recommend taking an extra minute to hop over to the bakery at Whole Foods where you will have a much better culinary experience. The staff was friendly, unlike what others had experienced, so they get an extra star for that. I am not mad, I am just disappointed. (Yes I was so disappointed, I decided to make this my first Yelp review) read more

Gerardo's Italian Bakery - The truffle bomb aka chocolate cake with chocolate pudding (left) - Bakeries Near Me - Shrewsbury, Massachusetts

Bought multiple desserts and it was plain. It looks way better than it tastes. Save yourself some time and money and look at other bakeries. The employees are nice but they don't use gloves when touching the desserts which is really unsanitary. It's also expensive. One little slice of cake is $5. And little cupcakes are around $4. Everything with frosting there has too much of it. Very disappointing. Will not be returning. read more

This business is getting yelp to delete negative reviews!!! My wife posted a one star and it is no longer there..wow!! Saving a pic of this review! We have on two occasions now found this place to be rude to folks like me (am brown) Today, someone behind me in line was called to the checkout counter before me! 16 years in this country, never seen this. I told them what happened and they didn't say a thing. I told them I was expecting a sorry and that's when I got one. I have been a customer for years but I will never go back there. read more

My favorites are tiramisu, macarons, and cheesecake! Always fresh! Staff are always very pleasant and accommodating. My new go to bakery. Thank you so much for providing such superb quality despite the challenges of current times read more

I went here the other day with my friends and we literally left with four boxes full of desserts. Each of them were absolutely delicious. The price was not bad either. I highly recommend this place. It's right next door to chipotle, so you can grab lunch then come here for dessert! read more

Gerardo's Italian Bakery - Bakeries Near Me - Shrewsbury, Massachusetts

My wife loves the treats they prepare!! I am a diabetic and they make a great sugar free strawberry cheesecake! I know sounds impossible but look!! Sooo good!! read more

Gerardo's Italian Bakery - Bakeries Near Me - Shrewsbury, Massachusetts

Small cake was crushed in box. I have seen them put the very same cake in plastic container, which fits well and is aesthetically pleasing. Not sure why they used paper box, but this is second time cake has been crushed. First time happened on Valentine's Day. This is awful.... maybe they are discriminatory towards POC. read more

Gerardo's Italian Bakery - I did take a bite of this. But see how top layer of cake is crushed and frosting residue is on the lid of paper box. - Bakeries Near Me - Shrewsbury, Massachusetts

Been to Gerardo's multiple times. I've tried their brownies, cookies and cakes. I recently tried their cake pops and they seemed too mushy inside from what I've had at other establishments. My favorite bakery item from Gerardo's would be their cakes. Every cake we have bought from here is always a hit at birthday parties. I've also enjoyed their cheesecakes. The staff help out quickly but are not overly friendly. Easy location next to Total Wine and Trader Joe's. I'll definitely be back for a cake next time I need one! read more

Perfect place to find sweet treats for special occasions. Beautiful and delicious cupcakes and great coffee. read more

Gerardo's Italian Bakery - Bakeries Near Me - Shrewsbury, Massachusetts

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Upon walking in I was impressed with the decor and how cute this bakery looked with the display of treats was really colorful and fun! We picked out a few cannolis and a strawberry ricotta cake I was impressed with all of them. I was especially impressed with the strawberry ricotta cake the frosting was tasty and the cake was moist. read more

Food is always 5 stars over here and the service was one or two stars max. They didn't have any Mocha, or red velvet. Replies were all snarky one liners, and hostess kept walking away. read more

I have been here 3-4 times for cupcakes and pastries. Sweets here are always delicious, definitely my go to for pastries in Worcester/Shrewsbury. Usually buy 4-8 cupcakes when people come over to the house and everyone loves them. Not sure about the negative reviews on here. I would give it a shot for yourself, you won't be disappointed. read more

Best place for wedding cakes! Gerardo's prides itself that the cakes are never frozen and they even give you a free cake topper on your one year anniversary. The cake is light and delicious, would highly recommend!! read more

Gerardo's Italian Bakery - Cake - Bakeries Near Me - Shrewsbury, Massachusetts

I want to start by saying that I have absolutely loved each pastry I have bought from them. The thing is, I have to mentally prepare myself to deal with the rude staff. I don't know exactly what's up with EVERY single one of them! It's crazy. I believe is their ring leader, a short impertinent red headed woman. I don't know if what they say about gingers having no soul but she gives great evidence towards the argument. Also, avoid peak time (Friday or Saturday evenings!) They don't have a good system of knowing who was there first and since there are no clearly defined lines or numbers fights may erupt. This place has great potential based on the convenience of their location but their customer service and organization is crap. read more

The treats were SO GOOD. I got two mini canoli, one cookies and cream and one tiramisu, and a mile high strawberry ricotta slice. The strawberry was by far my favorite but the canoli was great too. It was not soggy at all and tasted fresh. The service was great and the establishment was clean. There's a huuuuge variety and I will hopefully be back! read more

The cannolis are the only things I really like from this place, other stuff kind of tastes fake and old. The staff woman did not wear gloves when she was handling my dessert.. read more