Came here as I was referred by Mercedes Benz of Hilton Head. My car was reared ended in a car…read moreaccident. I came here for an estimate and was advised the car was drivable. I pointed out the wires hanging and they were just tucked back in by hand. Just to fall out when I drove off. So based on that I went supermarket shopping only to learn that the trunk won't close that was rear ended. So the car then needed to be towed back here. Communication was not the best and I would call to get information constantly. Since parts had to be ordered and the car was a year old the process took seven weeks. All the while no communication and they have my vehicle sitting outside in the back of the building. When it was ready they called and I left my rental there to get picked up. Only to later find out the trunk still did not close. So I have to bring it back and they said it will be awhile. Well since I no longer had a rental I had to wait. Thankfully it was only a couple hours not a half a day. The accident was bad but this place doing the repair just added to my pain and aggravation. The only positive is they worked with the insurance company to get paid.

WORST OF THE WORST!!…read more very unprofessional service for details (touch up) JOEY AND ANOTHER tall guy with a beard. didn't know how to take care of some little tiny scratches or a 3" scratch. JOEY not sure if is the owner or not but he shouldn't be doing the jobs. please if you have a NICE CAR don't take it to this place. plus they were dirty and left dusty the inside of the truck.

Quality of service is good. They are good honest people that do their best…read more Ask questions and get their detailed report on your car. It is impressive and you'll get to see exactly what is wrong with the vehicle before it's repaired. Waldo is a Gem! Very people and customer friendly.

had my AC repaired here in June. their technician did not properly flush/evac lines or replace rear…read moreexpansion valve, leaving contaminants. this caused the new system to be contaminated. i am now needing another AC repair. i spoke with Waldo over the phone, he stated i would be covered under their warranty. i called later to confirm an appointment, as i'm a single mother and need this addressed asap for my children. when i spoke with Waldo again, he stated i was NOT covered by the warranty even though my repair was done in their shop by one of their technicians and the work was also logged in their system. at this point i just want a refund for the "repair".

The young man that runs this place is amazing. He's great to work with and he does an amazing job…read moreon every job I've given him. Not only is he fast, but quite capable, competent and courteous. Thank you !

I took my VW CC to Todd at Dent Bully yesterday morning to have a passenger side dent and tiny…read morepaint damage repaired.. True to his word he was ready for me at 10am and within 2 hrs had completely restored and painted the damage. A very professional and courteous man who had given me a quote and then charged me less than previously quoted. I was very happy with both his work and price and would recommend him unconditionally.

Mitchell's Automotive is the greatest auto repair shop I have used in over 40 years! Being retired…read moreArmy and now living in Richmond Hill for over 10 years, I have wasted thousands of dollars on four different businesses here locally. The final straw was when I received an estimate of $3600 plus $200 for diagnostic to fix secondary air injectors on my 2008 Toyota Tundra (named Semper Fi after my late father-in-law). After checking Mitchell's excellent reviews, I took a chance with their $135 diagnostic exam. Two days later, it was only a minor repair from a squirrel or rodent chewing through the wires! My total bill came to $475, to include an oil change and tire rotation!! We are picking him up today and our prayers of finding a trustworthy business to service our vehicles is finally over. A huge shout out to Dustin for being a true American of his word.

They inspected the brakes and said the rear brakes had some life left in the pads and rotors. They…read morereplaced the front pads, rotors, and calipers for $970 .When they ordered parts a wrong part was sent. The re-ordered but called to say it would be finished by morning. Fast forward to the next day. I picked up the car and the brakes work perfectly. I think I have found my new service mechanic shop. They offer good work at affordable prices. I will use them in the future. They don't have a shuttle service. I only spotted 4-5 chairs with a TV. The room was clean and there was a coffee pot. I opted for an Uber ride home at $20.00

Beachside Tire and Auto saved our HHI vacation!…read more I just found a pen from Beachside Tire and Auto and recall the great service we got there one summer. We traveled from Missouri to enjoy a family vacation on the beach in Hilton Head Island, one of our favorite getaways. On the 2-day drive there, my Avalanche was making a wheezing noise that could be heard when I accelerated. The last thing you want is car trouble when you're on vacation! We made it to Hilton Head Island on Saturday and I looked in the phone book for someone who could fix a car. The dealerships were all closed and somehow I found an ad for Beachside Auto and Tire. I took it by and they were very accommodating, even giving me a loaner car... A red Volkswagen bug named Herbie... without signing a single piece of paper I recall. They said go and enjoy your vacation and they would give me a call when it's ready. A bad U joint. Later that day I got a call. It was fixed for an extremely reasonable sum of money and the loaner car was just part of the deal. I just found a pen from Beachside Tire and Auto in a drawer and thought I would post this review. Thank you for saving our vacation! I still remember how great you guys were!

Minus 2 stars. Say they won't work on older than 05 sight unseen. Weak. Shop and reception look a…read morebit too clean - like a shop that rips people off.

I took my vehicle to Boundary Street Collision for rear-end damage. The staff is polite and…read morefriendly. They all were a pleasure to talk too. They did an impeccable job on the tailgate & rear bumper. I drop vehicle off on a Monday morning Tuesday of the following week ,before close of business my vehicle was done. Ready for pick up. I truly thanked them for getting my vehicle done in a timely fashion.I truly want to thank George Hall for being patient with me.Once again the staff and service was excellent. Kudos

Unfortunately I hit a deer. My Kia needed a lot of work. Parker was helpful, kind, very…read moreknowledgeable and attentive. Himself and his team did amazing amazing work! When I got my Kia Sorento back, it looked better then the day I drove it off the lot brand new! If you need body work done, this is the best. Hands down. I am so glad I brought my car here. I still marvel is the beauty of their work! Thank y'all so so much!!

Moved to the area a week ago. I had car trouble today on the way from work. I called and they got…read moremy car in within 30 minutes. The staff was the friendliest I have experienced in my life. Very knowledgeable about vehicles of all makes and models. I will be getting my maintenance done here from now on. What an experience. They charge a fair price and perform the work that is needed or requested. There wasn't the hard sell moment about air filters or windshield wipers. I would just like to say thank you for making my day easier and it is something I won't forget.

I was on the road hauling horses north and the alternator on my truck went out. Billy and his team…read moregot my truck sorted, and had me back on the road in no time at all. These are people who are honest and care about the work they do, I would highly recommend.

Excellent communication and honest work. Love that in a mechanic! My issue was not resolved and so…read morethey refunded the whole bill!

Such a high quality and dependable auto shop! I came here when I was having issues with my Jeep…read moreCompass batteries. It has two and Mall Auto had one in stock. They took it upon themselves to see if another shop had it in stock and they did. Soooo, they got me in and out in a few hours and made an unfortunate situation a lot less burdensome. I can't recommend them enough! ***Bonus points for the cute Halloween decorations!