A big thank you to Geneva and Hector for their outstanding and exceptional customer service. They did an amazing job with my car. Thank you

I have a 14-year-old Hyundai Accent that had a dented fender on one side and a detached bumper on the other. The bumper was held on by tape and glue at this point. The paint was faded and scuffed, and the headlights had lost all their clarity. The Gerber team - especially Noehli - got me the best price on parts and finished my car a day ahead of time, saving me extra expense on a rental. It looks amazing! You'd never know this was such an old vehicle. Not only that - they surprised me by painting one of my front doors so that the new paint would blend better with the overall look. I couldn't be more pleased! read more

Gerber Collision & Glass - Body Shops Near Me - Cathedral City, California

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I couldn't be more pleased with the service I received. From the moment I walked in, the staff treated me with professionalism, honesty, and respect. They kept me informed throughout the entire repair process, explained everything clearly, and completed the work exactly when promised. My vehicle looks absolutely flawless--it's impossible to tell it was ever damaged. The paint match is perfect, the body lines are factory quality, and they even detailed my car before returning it. I highly recommend this shop to anyone looking for exceptional craftsmanship and outstanding customer service. read more

very nice staff...i was very happy with the work that was done with my car...it got done in the time as they said it would be... thank you... read more

Gerber Collision &Glass was recommended by the car insurance representative for a rear end collision repair (primarily the right side bumper complex). The Gerber staff was supremely attentive to all my questions and needs. My car was attended to with 15 minutes and a work plan presented to me with an estimated completion date soon thereafter. The work was completed within 5 working days to my great satisfaction. I heartily appreciate and recommend Gerber's automotive repair services to all without any reservations. Frank Mason, Palm Springs read more

I came to Gerber Collision & Glass after my car was scrapped by another driver. My experience was nothing less than exceptional! The amazing office staff and team of engineers made my life so easy! And the proof is in the photos. If you're questioning choosing Gerber Collision & Glass I strongly suggest choosing them. I'm an extremely happy camper for doing so and they won't let you down. read more

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I have never had such a wonderful experience with a repair shop. From beginning to end, kept me up to date with progress. Always answered the phone for progress reports. Mostly although I got updates without asking on line. A very professional and friendly group to work with. I would highly recommend them. read more

It's never a good thing to get your vehicle to a body shop for any damage , however, when the unthinkable happens you want to take it to a business where the staff and service makes you feel at ease. Gerber staff was perfect , above and beyond . Made your experience very pleasant. If you need work done on your damaged vehicle , gerber is the place ! read more

Quality of customer service was exceptional. The service requested was replacement of front windshield. Very satisfied with quality of work and clear communication. read more

I was rear-ended by driver a few days before Christmas, and AAA connected me with Gerber Collision & Glass the next day. All the staff are really kind and helpful. Throughout the estimation and repairs, Frank made the whole process really smooth and provided great customer service. When I picked up my car, the repairs make it look brand new after the accident. I really appreciate the care and level of Frank's energy and effort to making a situation that caused a big headache during my holiday season into a major relief and can enjoy entering the new year. read more

Service was excellent...they contacted me in every step of the way . The GM Drake was always letting me know where my car stood during the process . I highly recommend this place for all ur body , collision and repair needs read more

I had a good experience with Gerber collision. They were easy to communicate with and provided a timely repair. Both the front desk and mechanic were kind, helpful, and supportive in getting a rental and my car completed as promised. read more

This place is the best. I've taken 4 cars here in the last couple years. Always treated well, and the staff goes above and beyond for their customers. I know they have a few locations but cathedral city is #1, they've even fixed a repair under warranty by one of their other locations. They're honest and reliable, and have a lot more integrity than most other shops. If you're in an accident or just need some quality body work done without hassle and stress, do yourself a favor and call them. read more

The team at Gerber Collision could not have done more to satisfy me on the great service they provide. The intake oh the car was quick, easy and I understood everything they proposed. They gave me a time frame of fifteen days and yeah, what boy did they deliver, my car was completed in the bout 6 days. Just astounding. When I picked up the car, they were really happy, helpful and explain all of the details of the warranty on the job they did, we did a walkthrough, and I could not have said enough, thank yous. I have used their service before and each time it is superb. read more

Excellent from start to finish. Geneva at the front desk was super friendly and accommodating. score of 10 for Gerber Collision & Glass, Cathedral City CA. I recently had an incredible experience getting my car's front bumper repaired at Gerber Collision and Glass. From the moment I walked in, the friendly staff made me feel right at home. Geneva at the front desk was a standout--so warm and accommodating! She went above and beyond with my estimate, clearly explaining every detail of the work that would be done. And let's not forget Juan Alvarez, the estimator--he was fantastic! He walked me through exactly what needed fixing on my dented bumper, making everything so easy to understand. He even suggested a place to fix a small dent on my car.. The service and quality were top-notch! I've visited numerous body repair shops in Cathedral City, but I can confidently say I've never received such a warm, friendly, and professional welcome anywhere else. I'd go back there for any future repairs. If you're looking for standout service, check out Gerber Coalition and Glass in Cathedral City--I highly recommend them! Thank you, Gerber staff! read more

Had to replace the bumper cover. Very nice people to work with and very professional work.

absolutely unbelievable service. I would give them a million stars if I could. They delivered so much more than we had hoped for. My wife was in an accident and we needed the suspension fixed, as well as additional repairs. Juan took care of our estimate quickly and worked with the insurance company to make sure everything would be handled. Brian called and assured us everything would be OK, and sent daily updates. when we got back the car today, it was even better than before. it's a 2019, and I am not exaggerating when I say it came back in brand new condition. My wife was so excited to not just have her car back, but to have it in such amazing condition. Thank you Brian and Juan for making this such a seamless and easy process, and for providing such an amazing service. I Would not hesitate to use Gerber for any of my automotive needs, they are simply the best. read more

Gerber Collision & Glass - Body Shops Near Me - Cathedral City, California

We have chosen Gerber for the last two repairs of our BMW. They were incredible the first time and we didn't have to think twice to bring it to them a second time around. They're friendly, efficient, fast and stellar communication throughout. Thank you all at Gerber. You're awesome! read more

Worked with Juan, he was very knowledgeable and helpful. This my third trip to Gerber in Cathedral City and I have been very happy with outcome each time. read more

I had the pleasure and the honor of meeting and working with Drake, Juan and Noeli. They truly made me feel like a valued customer! From start to finish they were very professional and accommodating in every aspect. I definitely recommend Gerber collision & Glass!!! read more

They did a quality job on my pick up truck rear window and the cab. They kept me informed throughout the process and I received my car back earlier than expected. Great job by Brian and the team read more

I was extremely pleased with the service that I received at gerber collision. Juan Alvarez was very helpful. I have been here before and each time I have been treated equally just as good as today. Thank you very much for your friendly service. read more

Sorry to contradict you, but That is a lie no one has got in touch in regards to this matter since February! read more

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My car went in for a minor front fender bender. The overall repair seems ok but after driving some time it sounds like a wheel bearing was damaged in the collision and they missed it. Not sure this as they refuse to look at it. But for sure they messed up big time on the paint. See pictures. Other repair places want to use this as advertising! The car is back in its home state now but Gerber has a local office. I have been trying to coordinate warranty work for over a month now and zero progress. Not even a call. The Cat City Gerber says this is a paint "reaction." Other painters might say it's flat out bad prep work. read more

Gerber Collision & Glass - Paint peeling. Both sides are like this. - Body Shops Near Me - Cathedral City, California

Estimator, Juan Alvarez, and staff gave exceptional service...on time, good craftsmanship, easy to work with. Yes, I would go back there for future needs. read more

Responsive friendly staff with a quick turn around. Helped handle things with Geico. Even helped with a few smaller issues while they had it in. read more

Brian made my experience at Gerber Collision wonderful. His cheerful and professional manner is something I rarely see in our fast pace life. He was caring, compassionate and extraordinary considerate. I picked up my car today and the work done on my Mercedes was perfect. Bravo! read more

Excellent customer service, from the moment you enter the shop, you feel welcome. They take into consideration the time of their clients & keep you posted on updates about your vehicle. read more

My car looks great! Everyone at Gerber was so kind and helpful. Kept us in the loop the week they had the car. Worked with our insurance and helped with a rental. Thanks to Brian and Nan for all the help. read more

We dropped our BMW X4 off for some insurance related repairs to the body and windshield. The service provided by the staff including Kim Feldwick, Juan Alvarez and Megan Donato was outstanding. The service took about a week and we were very happy with the work product and professionalism shown by the team at this Gerber location. Thank you. read more

I have Geico for my insurance and I took my car per Geico, to Gerber for an estimate. I was told by the estimator that the estimate would be with OEM parts which I was happy about. When he came back with the estimate it was all non-OEM parts and I asked why and he said that is what Geico requires. When I left and called Geico, they said it was not true and they would approve OEM parts for catalytic converter. I was on my way to my repair shop and now the repairs have been put on hold until someone else from Geico can come out and take pictures and give an updated estimate. No good! I had taken time off work to handle it and it delayed my return to work and delayed me getting my car repaired and back read more

Had exceptional assistance from Gerber Collision & Glass this past week. They are the epitome of customer service. Our car needed some minor repair after a car accident, and they did an excellent job. A rental car was also brought to the shop for us to use while ours was being repaired. It's great to have businesses like this around that excel at what they do and do it with such courtesy. Will definitely use them for any future business! read more

Gerber Collision, on Perez Road in Cathedral City, California is the best I've dealt with. Juli Perry, project coordinator kept me informed at all times and stages of the repair job. she made sure that the repair work from my rear- fender hit was done on time, to ensure I did not go beyond my allotted time on my insurance-covered rental car while repairs were being made. When I told them of my scheduling difficulties on the day of delivery, from work... Juli, her office manager, and front receptionist graciously waited for me to arrive to pick up my repaired Ford Fusion! This is professionalism I have not known since I was a toddler back in the 70s. That's how rare this level professionalism and respect are in today's modern world!!! ~~~ Remember this, you the buying public... One needs to be thankful, for courtesy and by extension 'grace,' is extended. You need to be thankful, with genuflection. Because at the end of the day, no on has to lift a finger on your behalf! To which, I am extraordinarily thankful to the management and staff of Gerber Collision and Glass at 36550 Perez Road in Cathedral City, California and ESPECIALLY Juli Perry are exceptional is every understanding of the word!!! read more

to summarize, I had dropped off my vehicle for a claim totaling to over $4000 and each time they told me the car was done there was something damaged or not finish, totaling to 5 trips here and 1 month and 10 days, where I only got a rental for 7 days and it was still not correct. The attention to detail is far from mediocre, throughout my 5 visits back there was a massive over spray spot on the front bumper trim and over driver side doors and the driver front fender was not finished and still rough, a dent(s) left unfixed though they painted over it, buff marks, over spray and damages to the rear bumper from their trim tools, fog lights not be plugged back in, door handles not installed correctly, trim pieces not full re-adhered to the body panels. I also don't believe they paint in a dustless paint booth because there are specks in the clear coat everywhere. The staff is extremely friendly, I dealt with Kim primarily and I was very friendly back but at the end of the day you pay for a service and the service was never correctly done in 5 attempts. Towards the last 2 visit when I mentioned things that were not correct her response was just "OK, well do you want to leave it?". Kim had also offered a gift card when I came back for the 5th and final time when there were still issues, I told her that doesn't fix the problem and mentioned afterwards if she wants to make it right I would like a gift card mailed to me for the total of losses (time, wages and rental car) and she ghosted me. I gave her 3 weeks to get back to me and she never did. The car is at another shop now fixing all of the mistakes. read more

Worked with Kim, Juan, and Leslie to get my body work repaired after I was rear-ended and got outstanding, professional service from them all. I was told it would take 2 weeks for repairs and they were completed in 8 days. My CRV looks as good as new. Also shout out to Geico Insurance for fast and fair response to our needs. read more

These people were a pleasure to work with. Kim is a treasure to this company, impeccable customer service!! There were a couple of small issues, but resolved in a very professional manner. Would not hesitate to recommend and use their services again. read more

Literally they are so nice! So understanding. You can tell they have your best interests in mind. They worked on my car and the parts didn't come in yet so they put it together and let me take it home until my parts are here read more