Went in for a door ding. They fixed it so I couldn't even tell it was ever there and only took them…read more3 days. Couldn't be happier.

I'm a repeat customer. All previous visits were for insurance work. This one was minor and…read moreout-of-pocket. Previous visits were five-star experiences; hence my return today. The repair work was done timely and correctly, but the initial $342 estimate ballooned to $548, and I had no prior warning, either at drop-off this morning or via phone when I spoke with shop personnel twice after getting an estimate and before today. their explanation - weird part, quoted wrong price, blame Ford for using a prior-year part - didn't satisfy. They admitted that they should've called but all I could get from them for my displeasure at the surprise 50%+ increase was $50 off. The miscommunication is more forgivable than the nonchalant attitude of the two employees I dealt with. I won't be back.

My one year old truck was sideswiped in the parking lot and there was damage to the front quarter…read morethe door side mirror in front facia. I took this to priority auto super customer service, a great price and expert craftsmanship is what I received in return I would absolutely unequivocally recommend that you take your vehicle here, you won't be disappointed.

Took my truck in for an estimate October 12, 2021. Was told I would have an estimate that…read moreafternoon. October 14 I called again was told would have the estimate 10/15/21. Called 10/18/21 was told still working on the estimate. Since Priority is a preferred provider of my insurance company, I scheduled a date to drop it off for the repair, not concerned about the estimate. Scheduled the drop off for 11/8/21. On 11/23/21 I called my insurance company to find a new provider since my truck had not moved from the spot it was left in on the 8th and I was going to pick it up. The insurance company called Priority and suddenly, my truck was moved. I was told it would be two weeks. I called 12/7. No update and no call back. Called 12/14 and was told it's a big job and it takes time (person who answered the phone had quite the attitude) Called 12/21, was told maybe next week. Drove by on 12/29 and saw my trick sitting in their lot. Stopped in and found out it was finished and ready. Took it home and discovered the radio wasn't reconnected properly and had to take it back. Then, just this week on 1/8 found my rear tire on the repair side of my truck was loose, prompting a call for roadside assistance. They NEVER called me. It took almost 3 months for them to complete the repair although, admittedly, they didn't start 6 or 7 weeks. The work looks good but there is no way I would ever recommend this business to anyone. No communication. No service. If it's possible to give no stars, please make the change for me.

What an awesome experience at Tripps Collision! jimmy kept me updated the whole time, paid…read moreincredible attention to detail, and delivered a beautiful paint finish. The friendly service and convenient loaner rental made the whole process smooth and stress‑free. Definitely recommend them.

Refused to help. Can't help the damage was higher yet someone did repairs Tripp's blew gallsread more

Highly recommend this place. Had paint work done on my 63 Plymouth Belvedere. The staff did a great…read morejob repainting the engine and engine compartment. Had a few issues that were promptly addressed and corrected. the Owners are delightful to work with and the staff know what they are doing. i was very impressed and give the owners a lot of credit for creating a wonderful and refreshing work environment .

These guys know what they are doing! If you wanna get the right people to fix your car in Lansing,…read morego see Tyler at AW Collisions. Thank you guys for the help! If you are ever in a wreck and need help, go to AW.

I live in California and found RMB after a generic search. After reading the reviews I decided to…read moretry them. My daughter lives in Okemos. WOW! My daughter's car was towed in for an evaluation and I got a call from Rod the co-owner of RMB. Not only did he tell me what he thought was wrong with the car , but he said it in a way I could understand it, and quoted me a great price! I am an educated, professional woman, but I know nothing about cars and I am sick of auto repair places that tell you something that you can't understand and get condescending when you ask them to explain (" it's OK little lady I'll take care of it")....and dealers are cost prohibitive. When I told Rod I appreciated the fact that he explained everything in plain English that I could understand, he informed me that his wife Maria (the other half of RMB) was responsible for that. Maria made him call back a client and explain after she overheard him on the phone with the woman. Thank you Maria. So to get to the point of this review....I like this couple, the repairs are a reasonable price and very good. I walked out of the shop and felt as though I had been treated fairly.....and not taken for a ride. If you are anywhere close to Lansing and need an auto repair shop try this one, you won't be disappointed.

Took my car in because the rear shocks were blown out, and RMB was able to get replacement parts…read moredelivered, and installed on the same day, at a very competitive rate. I'm going back next week for a windshield replacement and an oil change, and I couldn't be happier. They even offered to pick me up and drop off my car. A+ service.

Terrible to work with, terrible body work. Repair work was noticeable, and all repairs were not…read morecompleted! Paint did not match!! Told us they could fix the additional damage( that was on insurance claim) for additional $500. Do not take your vehicle to these people! I have seen ametures do better work!!

From the owner: Paint and rust repair, some collision, exhaust repair and replacement, and oil changesread more

I am 100% pleased with the body work Rick has done for us on more than one car. I find him to be…read morehonest and thorough and mostly on time with repair work. Also his prices are reasonable. He makes every effort to work with your schedule.

They guys at R & R Collision Repair really took care of me. I really didn't want to pay a lot to…read moreget my car repaired. But, as far as things go it wasn't too expensive. they even brought me behind the counter and showed me all the prices from the manufacturer so I know I got a good deal. I highly recommend them. They even washed my car when it was finished!

My windshield cracked en route from Texas to Michigan and as a result of the recent hot weather…read morelately, it spread all the way across. I've been comparing prices for weeks and found TNT on Facebook over the weekend. Yesterday, (Sunday) I sent them an inbox inquiry. They were very prompt and thorough in their response but asked to confirm availability on Monday during business hours. I obliged and was pleased when they reached out first thing this morning and said they could fit me in today AND come to me! Antonio gave a call when he was on his way and he did just as promised. His work was Quick, Efficient and the price was unbeatable. I almost paid double with another company. My windshield looks perfect and I am so pleased with their professionalism and customer service. Prayerfully I won't need to get another window replaced but I will certainly refer them to anyone I can! Lol Thanks again!

An unfortunate incident led me to TNT, but the silver lining was being introduced to this great…read morefamily business. I loved that when I called for an estimate I spoke with a real person. From start to finish communication was clear, consistent, and positive. I also really appreciated how quickly I was able to get an appointment. If you're in need of a new window or windshield for your car, look no further.