Went in for a door ding. They fixed it so I couldn't even tell it was ever there and only took them…read more3 days. Couldn't be happier.

I'm a repeat customer. All previous visits were for insurance work. This one was minor and…read moreout-of-pocket. Previous visits were five-star experiences; hence my return today. The repair work was done timely and correctly, but the initial $342 estimate ballooned to $548, and I had no prior warning, either at drop-off this morning or via phone when I spoke with shop personnel twice after getting an estimate and before today. their explanation - weird part, quoted wrong price, blame Ford for using a prior-year part - didn't satisfy. They admitted that they should've called but all I could get from them for my displeasure at the surprise 50%+ increase was $50 off. The miscommunication is more forgivable than the nonchalant attitude of the two employees I dealt with. I won't be back.

This was our first time at Gerber collision and glass, but if we need work done again, this is the…read moreplace we'll go. Friendly staff, knowledgeable service department, great communication, and they got the job done right. The price was reasonable as well. Two thumbs up for the folks at Gerber. Thank you so much.

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.

I live in California and found RMB after a generic search. After reading the reviews I decided to…read moretry them. My daughter lives in Okemos. WOW! My daughter's car was towed in for an evaluation and I got a call from Rod the co-owner of RMB. Not only did he tell me what he thought was wrong with the car , but he said it in a way I could understand it, and quoted me a great price! I am an educated, professional woman, but I know nothing about cars and I am sick of auto repair places that tell you something that you can't understand and get condescending when you ask them to explain (" it's OK little lady I'll take care of it")....and dealers are cost prohibitive. When I told Rod I appreciated the fact that he explained everything in plain English that I could understand, he informed me that his wife Maria (the other half of RMB) was responsible for that. Maria made him call back a client and explain after she overheard him on the phone with the woman. Thank you Maria. So to get to the point of this review....I like this couple, the repairs are a reasonable price and very good. I walked out of the shop and felt as though I had been treated fairly.....and not taken for a ride. If you are anywhere close to Lansing and need an auto repair shop try this one, you won't be disappointed.

Took my car in because the rear shocks were blown out, and RMB was able to get replacement parts…read moredelivered, and installed on the same day, at a very competitive rate. I'm going back next week for a windshield replacement and an oil change, and I couldn't be happier. They even offered to pick me up and drop off my car. A+ service.

Terrible to work with, terrible body work. Repair work was noticeable, and all repairs were not…read morecompleted! Paint did not match!! Told us they could fix the additional damage( that was on insurance claim) for additional $500. Do not take your vehicle to these people! I have seen ametures do better work!!

From the owner: Paint and rust repair, some collision, exhaust repair and replacement, and oil changesread more

I was having a terrible day after my cars check engine light came on on the freeway and they were…read moreable to come and tow me to get my car looked at for an affordable price, they were also quite helpful with recommending what could be wrong. very kind people and caring about my situation making sure that I was ok!

Would reccomend! Called thanksgiving day broken down on the…read moreside of the highway, the tow truck arrived quickly and got the job done! $100 cheaper than my insurance quoted and Johnny was very professional.

Do not go there until you want more unexpected problems. Never fix what they are supposed to and…read morenew issues will arise after going there. More expensive than a dealership too.

Ok so I went for an oil change yesterday and the guy who changed my oil showed me a small broken…read morepart which was the filter bypass valve. He had me take a picture of it so they knew what I was when i went to fix it. He said it was a very quick fix but needed to be done before I go home (I live in California and was supposed to be on the road YESTERDAY) he sent me to this place DeWitt service center to get it fixed. While I was there they said it would be about 30 minutes to get the part. So I went to get food with my kids 9 and 9 months who were in the car with me and came back and sat in the parking lot waiting for the part to get there. When it "came in" he said that I couldn't drive the car in the back which in pretty normal but did seem kinda weird for such a small part. So we got out and waited for probably about an hour for a 30 second fix. Then he said there was an even bigger problem. He said the who bigger part that the little piece goes into was broken and eaking oil. He said it was gonna be a close to 900 dollar fix. I thought about it for a minute and then said ok let's just do it cause I was more in mom mode. Then he said they wouldn't be able to fix it till next week. I was like well I can't wait till next week so I'll just pay for the other part. He said there was no charge because they didn't do anything since the other part 2as broken there would be no point. All while smiling and joking around with me. (I have a very friendly and joking around personlity) so I took my van and left. When I got home to my parents house in perry I told my step-dad what happened. I showed him the picture and he sent it to his friend who is a mechanic. He said he would look at it in the morning. Well it's the morning and the only part that was broken was the original part I was told and showed was broken at the oil change place which is a 31 dollar part! My step-dad told me that they were gonna make an appointment with me to fix it. Put the 31 dollar part in, wait around for 3 or 4 hours and then charge me 900 dollars for it being "fixed"!! They tried to SCAM me and not only that but took away time for me to get home as like I said I was supposed to be on the road YESTERDAY which I told them they. All they saw in this single mom was a dollar sign. I would NOT trust these guys!