This is the 3rd time we've used JJ's they have done a spectacular job each time, it's what's kept…read moreus coming back. Their customer service was excellent and they were quick to give a quote and get our service/repairs scheduled and finished in a timely manner. Will gladly continue to recommend their business to friends and family.

The team at JJ's did an outstanding job on repairing & repainting my cars. The owner (Juan) is a…read morevalued customer & friend I met at MVP gym, where I lifeguard. I was sooooo pleased to see his smiling face when I went in for a quote. I immediately knew that he was the one for the job. Juan is knowledgeable, thoughtful, fair and honest at work and outside. He was quick to get my car fixed. After that I had him do some touch ups on my mum's car and my aunt's car. I liked the value for money. More importantly, I like to support nice local small businesses.

Just had my wife's car detailed at Mark's after purchasing it from the dealership. Supposedly the…read moredealer had it detailed prior to delivery, however, it did not look at all like it was. Marks Detailing did a great job making our vehicle look brand new! Thanks for the great service!

I attempted to do some paint touch up on my 2004 Z. The majority went well but there was one issue…read moreon a door which turned out poorly. Since the car is in very very good condition I needed some business to correct it properly. Marks Detailing manager was easy to contact and communicate with about the issue. Very professional and customer service oriented. They treated the car as if it was their own; excellent job

They did not keep the time I was scheduled for, and then wanted to come later. I had to call to see…read morewhere the driver was and if he was coming. I was then informed that the person who was supposed to come did not come into work that day.

Very disapointed with my service. I willl definitely not use them again…read more I dropped my car off on November 21 and its now January 2nd and Im still without my car.

A great job on my motorhome . Had a crunched panel including the generator locker door. From drop…read moreoff to pickup a mere two weeks including parts from Coachman. Amazing esp this time of year. Not many in Holland would even bother. Highly recommend this business

The night before Thanksgiving my SUV breaks down on the side of the road. The only tow company that…read morewill come get me without charging me $300 is Tony. He puts us girls in the tow truck since we've been sitting on the side of the road for over an HR. He also let us sit in his nice repair shop until my roommate in GR can come get us. He ends up repairing it & even noticed my tail light was out & replaced it no charge. I really was afraid of getting screwed by a mechanic taking advantage of a female but the timing belt & water pump was a fair price & I'm driving my SUV again!!!

The only place I take my vehicle for mechanical and collision repairs! Knowledgeable and friendly…read morestaff. They take the time to make sure the job is done right, no matter what service is being done!

Excellent work. Used them twice for autobody repair and paint touch ups. Will not go anywhere…read moreelse.

I was referred to AutoBody Xperts to repair a door ding on my 2021 Honda Accord, and while the…read morequality of the repair was excellent, the communication (or lack thereof) throughout the process was extremely frustrating. I'm a teacher with a very inflexible schedule, which I clearly communicated when scheduling my repair. I was told after-hours drop-off was fine, but on the morning of the appointment I was informed additional paperwork/signatures were required -- something that should have been handled ahead of time. My repair estimate appeared to state 5 hours for repair so I called at the end of the first day inquiring about the status of my vehicle, only to be told that it was 5 hours for BOTH body work and paint hours. Again, something not clearly communicated up front. The next day I spoke with management, who acknowledged the communication issues and promised updates on day 2 that never happened. When I inquired about a possible discount on day 3 for the repeated lack of communication, I was denied and told the car was still ready by the "promised date," though no promised date was ever communicated or documented. After finally receiving my vehicle back, I emailed the owner (Kelly) about my experience. He gave me a call, and while he admitted it was a "perfect storm" of issues, all he offered were more apologies and explanations. After about 30 minutes the conversation turned extremely argumentative and I decided it was time to hang up the phone when he sarcastically asked if I wanted him to personally pay my entire bill out of his own pocket. Kelly, when you read this, it was never about a specific dollar amount, but the gesture itself. A gesture that as a business says, we're sorry you had a bad experience, here's a little something to try and make up for it. You talked about learning lessons from this experience and I really hope that's one of them. Again, the repair itself looks phenomenal -- truly excellent work by the technicians. However, the communication and customer service throughout the process was absolutely abysmal. 5/5 for the repair. 1/5 for the service & communication.

I've used them in the past and was very satisfied. However, I feel their customer service has…read moredeclined significantly. The communication regarding timing of my job was inadequate. When I picked up my car the battery was dead. The billing has been a confusing mess...I have yet to get a Final Bill that is correct. I was very pleased with the work. However I will probably not return due to the customer service.

Great service from friendly professionals. Very pleased with results.read more

From the owner: The friendly professionals at ABRA's auto body repair shop in Holland, Michigan take the hassle out…read moreof collision repair. We offer complete auto body and auto glass services, including windshield and auto glass repair and replacement, paintless dent repair, and conventional vehicle repaireverything you need to get your car back in shape and your life back in sync. Relax,you've found ABRA Auto Body Repair.