Scheduled appt online. Replaced windshield while I waited in their waiting room. Good experience.read more

I will never go to the Safelite for anything winter three times on Thursday from 130 till 433…read moredifferent times and they were not open. The sign on the door said open 8 to 5 Monday through Friday.. Went back on Friday at 10 o'clock same sign but they were closed went around the back knocked on the door and the sign said close no one there called corporate and they said they were supposed to be there. They called and got no answer they called two other numbers and got no answer. How can you run the business and not be open. We had a broken back window, we wanted. Just get wrapped with plastic till they could get a new one for us. For a different place in town, which is a lot better in right away did what we wanted to do so we never go to Safelite for anything. Found Brian's window repair in town and they were very very helpful. Thanks to Brian. We got it solved.

Thanks Shawn Schelvan and S&S Glass - Wausaukee so much for the GREAT customer service and laughs…read moreduring my windshield repair! Would highly suggest them, hope to never need them again, but will call again if we do! Wish I would have gotten the 2 repairman's names - they were GREAT! They were timely, and came right to my workplace to repair. Took less than 30min! Thanks again!

From the owner: S&S Glass Service Provides Auto Glass, Doors & Windows and Custom Shower Doors to the Wausaukee, WI…read morearea.

Someone broke into my car and the window was shattered, (wait how did the example predict what…read morehappened) and I had to go here to fix it and it was great. Took a while to fix but still great. Four stars. Thanks for reading my review, have a great day!

Needed new side mirrors for my car; they had the correct ones within 2 days for me to pick upread more

I called after 6 PM to get a quote because my vehicle was broken into and the call center operator…read morewas so polite and kind. I explained that my insurance reccommended a provider that coundn't get me in for 2 days and with small children and appts. to make in the mean time that wasn't acceptable to me. She was able to schedule me for the next day and explained the cost difference of bringin g it into the shop versus having a tech come to me. I arrived at the shop 45 minutes before my appt and they took my vehicle to begin cleaning (from the break in) almost immediately. Even though I was told it could take 60-90 minutes to install, I was out of there 25 minutes after my actual scheduled appt. They were very busy taking calls and doing installs, but still made time to offer beverages to me and the other customers. They were able to offer me a discount because I use Allstate(even though I had to pay out of pocket because of the insurance deductable on my plan). I'm happy with the final result of the service and very pleased with their people skills in dealing with my situation. I would reccomend their services.

Terrible customer service. They made the problem worse and refuse to fix it. I spent an hour…read moreattempting to actually speak to someone about the issue and then she brushed it off like it's not an issue. Avoid going here.

went in for a simple $200 dimple chip repair, got my Jeep back with cloudy resin and a chip that is…read moremore noticeable then it was before, the resin has a lip on it that is higher then the face of the glass. clearly whomever did my repair did not know how to do the repair. I received a second opinion from peninsula glass and was confirmed that the repair was done improper and now my window is no longer reparable and must be replaced at a cost of $500. The guy working dropped A bunch of F bombs on me and told me to just leave without paying, then went into their system and deleted my service record in What I can only assume was an attempt to hide that they did the bad work. Called management and was told the store manager was on vacation and would reach out to me when he returned, it had been 2 weeks sisnce then today so I called and tride to talk with Tom (the manager) about it and got told "we didn't charge you what's the issue?" (Well Tom, I have to pay $500 now instead of $200 because your worker did bad work.) He then immediately hung up on me for "cussing" because I said "the issue is your Ruined my window with shity Work" I would never trust this location, bad work, disrespectful, and dishonest! And for the record this location also had to reinstall our Subaru window years ago 3 times just to do it right so this isn't my first issue here. And safelite in Madison Wisconsin had repaired all of our fleet trucks at wave communications for years and we have had multiple repairs, I am well aware of what the quality should be. I will be following up in small claims. Trying to save other from dealing with this, luckily I one who can afford this.

I have been waiting 3+ weeks for the install of my rear window to be finished . Very fishy excuses…read more. Broken parts . Re-ordering . Very poor service .

While I was shopping, Forrest fixed the giant chip in my windshield. My van was parked on Third…read morestreet in Marquette and I didn't have to worry about an appointment to drive to and then wait for my van to get fixed. He was professional , fast and friendly. I'd highly recommend him to any friend or family needing a chip repair.

From the owner: Why fix windshield chips?…read more Has your windshield been chipped by gravel? By debris from road construction? By sand or salt from winter driving? Repair that chip now before you have to replace your entire windshield. If your windshield chip can be repaired, do it immediately. A small chip can spread across the windshield, due to changing temperatures, if you hit a big pothole, or make an aggressive turn. Replacing your windshield should be a last resort. Windshield replacement is not only costly, but if not sealed properly may leak or cause increased road noise. As a rule of thumb, if you can cover the damaged area with a quarter, it should be repairable.

It's not possible to contact a live representative at Safelite. All available phone #'s go to an…read moreautomated system that directs you to their website. You can't even get a live representative at their parent company, Craft Co. Got a problem, good luck getting it resolved. This company has totally insulated themselves from the customer and it's pathetic!

went in for a chip fill- the serviceman cracked the…read morewindshield! Needs a total replacement! It won't be 'repaired' there, that's for certain. BTW: I wasn't charged for their breaking my windshield! Oh brother!

I hit a deer with my brand new 2 week old f-150 . I made the appointment for the estimate online…read moreand there was an appointment available the next morning. They made the estimate painless and did a beautiful job the truck looks absolutely beautiful. I would definitely recommend Mitch and his team!

did not do half the work that they said did have proof between there pictures and the billing they…read morehalf assed the work made more work for them selfs and hid it very poorly would not take anything there again

The technician that worked on my 4Runner did a poor job of completing. Left the plug for driver…read moredoor light unplugged and stuffed behind the plastic liner on metal frame of door behind door panel. Did a very messy job of putting sealant on the plastic liner where it attaches to metal frame as the sealant dripped down on plastic liner and every time I rolled window up and down I had to use wd-40 to clean driver window off of sealant. Finally tired of it as I thought it was just road tar, but it kept happening so I removed the driver door panel and found this mess and the incomplete job on light connection. For what it costs i should not have had to do this. I'll look for another shop in the chance I need one in the future.

100% professional honest business! They do great work and treat every customer like they are every…read morebit as important as the next! I will always continue to give Bublonis my business and refer friends and family to them!