They gave me text message confirmations and phone calls. Very nice staff with patience and knowledge to answer my questions. They are on top of it! Got me in for an appointment quickly and the assessment of my bumper went right as scheduled. They were very professional with my insurance too. read more

Went in today to take care of some paint chips and peeling. Spoke with Jerome Duarte and he and the staff were extremely friendly and helpful. He was able to take care of the paint repair quickly with great quality work! The price was great as well! Thank you to Jerome and the crew at Gerber Collision and Glass! I will definitely recommend others! read more

They were on time, very communicative and most importantly they repaired the car so well, you can't tell it was in an accident.

Had my wife's car repaired for a minor fender bender and my service was great. The repairs that were completed look great and we done very promptly. I appreciated the continued communication on the status of the repair along the process. Overall I would definitely recommend them for any body and paint work. read more

Gerber Collision & Glass - Body Shops Near Me - Riverside, California

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Excellent service with constant updates on my car. My car looks great after the awful experience with a car accident. James was amazing with keeping me updated, going over the car with me upon completion, and letting me know about any updates I need to keep up with. Thank you Gerber Collision! read more

Gerber Collision & Glass - My baby AFTER! - Body Shops Near Me - Riverside, California

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They don't honor their warranty and when they diagnosed my vehicle, they returned it with missing parts and never got back to me. Stop answering phone calls and blew me off. Was thinking about taking further action but for now I'm going to let it die down, it is not okay. read more

If you don't know much about cars don't go to this shop. Had to go get my own parts to get my car done faster they quoted me 6 months. I got all the 3 parts in 2 weeks and got the car back 2 weeks after that. I drove 2 hours for some of these parts. Then messed up paint after I told them not to buff my paint. Swerved my paint so bad , I spent a year hand washing my car and they messed up all that. Had to return to the shop 3 more times after pick up. First time. They forgot to put my turn signal bulb in and tried to put a none led bulb in, also tried to tell me the led light was after market. It's stock with led. Second time. They also forgot to repair my air intake. They completely missed it, I had to show them. Third time. Came back after they ordered the part for my air intake. After that I was so disappointed in the service I decided to just fix anything else I find myself. Thankful nothing else has came up. Except for they forgot to put a lug nut on and I drove to San Francisco like that. My fault for not looking checked oil and everything else and I somehow still had confidence the shop did its job. Only found out because they cross thread ALL the lug nuts on that side while trying to remove them every single lug nuts snapped off. I removed my 3 other tires no problem. Looking forward to see what else the left messed up in there. I'm still very disappointed with what happened I love my car very much. The crash was bad but these guys did not make it like new. Update: Gerber called me to remind me of my "life time warranty". They did make right with my lug nuts, however they still sent a car out with only 4/5 lug nut. They also didn't offer to fix my paint they messed up. read more

don't waste your time here my mom took her car here and she followed up with them 4 days later and they said they couldn't fix her car but no one ever communicated or said anything the car was just sitting there ! so unprofessional so if you don't want your time wasted go somewhere else read more

Gerber Collision thank you you guys do awesome job in my truck. You guys are the best thank you so much. I will definitely recommend my friends and family. Thank you to James and Gina for your customer service. read more

Had a smooth transaction I've had 2 collisions in seperate yrs. I would recommend Gerber Collisian " Excellant quality " Above average quality ". freindly and efficient manager : Oswald Pacheco That took care of us right away. Would highly recommend him. read more

They did beautiful work to repair damage from my collision. Excellent communication and professionalism all the way through. I highly recommend!! read more

Amazing service! AAA and Gerber Collision took great care of me. I didn't have to do anything extra. Thank you!

Ran over something on the freeway that tore my fender and bumper loose. Took it to Osvaldo and his crew. They fixed it in 15 minutes. No charge! Definitely got my recommendation and future business. read more

I had my 2021 Jetta repaired here after a collision did a wonderful fast job with a great attitude highly recommend

They have had my car from sept to mid December and I had to give it back and get it repaired again cause they failed at fixing it right the first time I requested OEM parts and they went to a pick apart against my wishes they failed to communicate statuses to my vehicle and failed to deliver on promise dates DONT BRING YOUR CAR HERE! Go any where else their professional level is horrible The fact that you tell me that Zack has been in touch makes me laugh. Yes, Zack was in touch when communicating about my original repair because I saw him out because your service Meg did a horrible job of communicating since dropping off my truck and a couple weeks prior to leaving my truck there for a second go at being repaired correctly. Zack has failed to call me back or even let me know what is going on or how we can solve the situation. Don't throw a blanket statement over my review because your company can't do the job adequately the first time the overall fact that I am stuck without my truck again should be an embarrassment to your company out of all of my years of driving out of all of my friends. I have never heard of anybody having to repair their vehicle twice for the same thing especially body damage. read more

After a rear end collision, my Toyota Tacoma truck needed a rear bumper,tailgate and a few other parts. Jerome made sure my parts were genuine Toyota, kept me posted daily with updates and provided me great customer service. Truck was completed early and detailed beautifully. Satisfaction more than exceptional. read more

do not go to Gerber Collision in Riverside CA. They do terrible work, and will not fix their mistakes. They will make every excuse in the world to not fix their mistake. read more

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Our car was scheduled for a month but they managed to get it done a week earlier that made us really happy. Mr Raul explained to us all the process and kept us up to date. It was also easy to reach them and their responsibility to get back to you. Mr Osvaldo, the estimator also did a great job and made us felt this is the place read more

I used them awhile back and they were ok. Needed an estimate and the receptionist had me wait over 20 minutes and then told me I needed an appointment for an estimate. TOTAL waste of time and she was very rude. My last repair, there wasn't a receptionist and they took me right away. Went down the street and was greeted kindly and taken care of right away. read more

I went in close to closing and they stayed open late to write me an estimate. The most amazing thing is Jerome knew American Sign Language and was extremely helpful explaining the process . Great place to go if you are hearing impaired and need work done! read more

Front office is good past that they suck I asked for them to call me back let me know how my repair is going no calls half a star

My insurance company recommended Gerber collision and they were close to my house so that's where I took my car to be repaired after a minor accident. I picked it up today and couldn't be happier. The whole process was very easy, they gave me regular updates and I would recommend them 100%. read more

Amazing and helpful team! They helped me feel at ease with leaving my car with them after my accident. I was pretty stressed about the process but they kept me in the loop every step of the way. They even helped me get a rental in the mean time. They made my car look new again and they cleaned it inside and out! They went above and beyond expectations. 100% recommend read more

Mariano is wonderful. He communicates regularly and keeps the customers interests in mind.

They returned my car earlier than expected. They washed and cleaned the inside when returned. They communicated effectively and in a timely manner. Jorge and receptionist Karla have excellent customer service skills. read more

I had brought my vehicle here because my rear door was dented up pretty bad (covered with my insurance ) & my windshield cracked from one side to the other (paid out of pocket) I can say I do not regret it. Their customer service from the jump was amazing. The quality of care they give is unexplainable. My experience here through my insurance and paying out of pocket was great! I probably will not take my business else where. Zach the manager has wonderful communication and if he isn't available the ladies at the front desk are just as great! Overall they have an amazing team from inside the office to even the men doing the repairs in the back! They are also very very great at making sure your taken care of if needing a rental or helping you get whatever situation it is squared away! read more

Was rear ended and was referred to Gerber by my insurance company. They promptly called me to call me to set up the appointment and went in and worked with Gerome. He was great! I asked him to ensure that he communicate with promptly and kept me at abreast of the progress. He did exactly that. I recommend Gerber to anyone that would need body work done for your car. read more

I was kept up-to-date with my vehicle and I was part of the process. They did a very good job on my vehicle, It looks like new. The Customer service was top notch and answer any questions or concerns I had. The lines of communication was there. Everything was upfront and I knew what I was getting into. I definitely recommend this place. read more

Went through Gerber Collision and Glass with the insurance company and didn't regret. Would like to thank all the staff members for the quality work they did for my car , special Mariano Jimenez , who kept me updated every day about work they done for my car Definitely recommended read more

I had a good experience at Gerber. The staff were friendly and helpful. I was updated frequently about the status of my vehicle repair. The work was done well and my car looks like new. read more

Wow well accidents happen and when they do I highly recommend highly suggest gerber collision &glass. My Jeep Patriot well let's just say washer machines do not belong on freeways at 11pm just saying . However this spot here Alphonso Castillo amazing Karla awesome I had no worries no problem timely and professional will I go back hopefully not but if my vehicle was ever in need of repair I will definitely return I'm happy and satisfied thank you. read more

This shop went above and beyond what I expected for a collision repair. Not only are the employees professional, they are nice. I had to take my car here for a repair to the door of my car, after being backed into by a driver who had insurance, that allowed me to come here. And the work that was completed was totally excellent. I think the best experience I have ever had at a car collision repair. After I got my car back, within maybe a week's time, they recharged the air conditioner in my car, as a courtesy, free of charge. And I have to add, the inside of my car was spotless, vacuumed and cleaned. Thank you you guys. read more

I took my Jeep to Gerber Collision & Glass for body work and had a great experience. The office staff was friendly and helpful and every detail was taken care of for me. I was impressed by the ease of the entire process as all the hassle was taken out. I'm especially happy with the service that I got from Mariano Jimenez. He did a great job in replacing my bumper and also removing pits from my side panel. My jeep has now been restored to a like new appearance and the damage created by my fender bender is no longer visible. I recommend Gerber Collison & Glass, customer service and workmanship were both fantastic. read more

This shop is very tech forward when it comes to communication. I got updates via text automatically anytime something changed. But they were also very professional, flexible & communicative (which I really appreciated)! I had a time conflict picking up my car and they worked with me with that as well. Eliut/Elliot was super friendly as well. My car is beautiful again! The techs did an amazing job restoring my baby! read more

My vehicle was involved in an accident while at work and I took it here to get fixed. Their rates are good and they make sure their work is the best they can do. Associate Jeffrey is well mannered and a good person. They kept me in the loops all the way through to end. Geoffrey S. read more

Great customer care and quick/efficient car service and repair. Would highly recommend for future repairs!

Thank you SO MUCH Omar!! Yall, this was the most pleasant experience I've ever had at a body shop. I came in with a scratch on the side of my door, and Omar buffed it out beautifully - free of charge! This place is extremely helpful and friendly, only 5 minutes from UCR, and VERY quick with their work. I only waited 10-15 minutes for him to finish and needless to say, I am very happy (*´`*) Thank you for the wonderful experience! It really made my day! read more

Gerber Collision & Glass - After!! Clean, free, and Omar was honest about the dent that couldnt be buffed out. Idc though, it was so small i hardly noticed (**) - Body Shops Near Me - Riverside, California

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I had a lil dent, but my car took just a tad bit longer to fix due to ordering parts. Shoutout to Jerome for keeping me update. He had great communication and customer service!! read more

I took my car in to a Gerber collision to have it repaired I took my car to Gerber collision and glass to have it repaired I picked it up yesterday and my car won't even start the work was not done properly now I have to start over to figure out what's going on with my car I have to go and figure out what's going on with my car after thousands of dollars read more

Excellent place I would take my car there, again the people there were very nice Mariano was the best